2014 CX-5 Hood TSB?

[ta240]

I think it varies from car to car as some people don't have the broken adhesive like others and some only have one or two broken compared to others where most or all of them have detached.

Mine will move enough in the right conditions at the back corners of the hood that the bottom of the metal on the hood gets above the top of the metal on the fender. The middle will move too but there isn't anything next to it for comparison. I'm still not sure what is flexing at the sides to allow it to do that. I can see the middle flexing as it lost rigidity with the skin and frame of the hood becoming detached but I'm not sure how the side hinges flex up like that.

If it wasn't a problem then Mazda wouldn't have a TSB with steps and parts to use to correct it. But it isn't a problem on 100% of the vehicles, that's why they issue a bulletin just telling the dealers how to fix it if it is a problem

 

[deepfriedsushi]

Took a 400+ mile trip over the weekend going 80+ on many parts and I don't get this whining about the shaking hood. Even at 80+ it really is not that bad that it becomes a distraction, yeah the driver side mirror vibrates a little as well but I see right through it. Believe me I'm a perfectionist when it comes to certain things but am I missing something that many of you are seeing? you guys make it sound as if the hood is going to fall apart when driving. I have an early build 2013 CX-5 as well. Would love to see the video of these thunderous vibrations of the hood though to compare.

The issue isn't as bad as it seems, which is why I haven't made it too much of a priority to bring the car in. If it looked like the hood or mirror is going to shake itself off, then yes, I would definitely be more concerned.

To me, the mirror is the main thing I want to take care of. I've been looking past the vibration without much issue, but every time I notice it I am reminded that it can be better. Since there are TSB's for these issues on early builds, I feel like Mazda knows there's an issue but could be waiting for more owners to complain about it before officially doing something for the later builds. The least we can do as owners is to let Mazda know about our concerns.

 

[Gio26NJ]

True, if it's bothering a lot of people it definitely should be addressed. I was just wondering if I can see a comparison between what I see as minor movement at high speeds compared to others.

 

[deepfriedsushi]

A video of the shaking will hopefully allow others to compare.

 

[Fleeecy]

My dealer is applying the TSB on my '14 CX-5 as I write this, since it presented the exact same issue as '13 cars: adhesive spots broken under the hood insulator panel. It needs 6 hours to cure after applying the gooey stuff, so I have this '13 Mazda6 GX for the day. They're telling me that the iPod/USB issues are normal, though, but that's another subject entirely.

 

[madar]

I'm curious to see how bad some poeple have it compared to others, mine's not too bad, don't even think about it most times. As I related in another post, I also took my insulator down and only saw 1 broken glue spot. That stuff is damn flexible. Should probably post that video on youtube...that'd really get Mazda's attention..

 

[Brad@]

I don't know if it bothers me or not to know that I bought a new car with some minor defects. However, my main concern in connection with shaking parts of this vehicle is how it affects the driving ability, especially at night. On my previous car, side mirrors had a blue tint with dimming effect. CX-5 has regular mirrors, so that I can imagine how the light from the car behind going to blind me due to shaking effect. To be honest, I was not driving at highway speed at night yet, but very confident it's going to be distracting. No clue, what Mazda waiting for...

 

[MikeM.]

I don't know if it bothers me or not to know that I bought a new car with some minor defects.

I'm going to guess this is your first new car. All models have some issues, hopefully all very minor.

Just be glad you weren't buying new cars back in the '70's and '80's. Most were rolling pieces of junk that you would be lucky to get 100,000 to 150,000 out of them before their engines and/or transmissions self-destructed. Now cars routinely go 200 without needing any engine or tranny work.

However, my main concern in connection with shaking parts of this vehicle is how it affects the driving ability, especially at night. On my previous car, side mirrors had a blue tint with dimming effect. CX-5 has regular mirrors, so that I can imagine how the light from the car behind going to blind me due to shaking effect. To be honest, I was not driving at highway speed at night yet, but very confident it's going to be distracting. No clue, what Mazda waiting for...

Wow! You have a vivid imagination. No, a vibrating mirror will not blind you at night. Why worry about things that might happen when that thing is just a construct of your imagination?

 

[madar]

Some people have a harder time seeing at night than others, my wife being one of them. A vibrating rear view mirror with someone's headlights in it wouldn't make her feel too comfortable.

 

[xtrailman]

I have a irritating vibrating mirror on my present car a Nissan, but its the INTERIOR mirror, and only vibrates over certain surfaces, so I live with it.

While the door mirrors are perfect, so I use them constantly, I also use add on extension mirrors for towing, a legal requirement in the UK, so its essential that my door mirrors are vibration free.

 

[MikeM.]

Some people have a harder time seeing at night than others, my wife being one of them. A vibrating rear view mirror with someone's headlights in it wouldn't make her feel too comfortable.

No matter how bad your vision, a vibrating mirror might make it harder to see fine details, but it will not make headlights behind more blinding.

 

[xtrailman]

I find it totally unacceptable for the latest cars to still be afflicted with this fault.

Mazda have had ample time to implement a production fix, or to replace the adhesive supplier.

At any rate a minor problem such as this should have been eliminated on 2014 cars. poor show from Mazda.

My dealer is applying the TSB on my '14 CX-5 as I write this, since it presented the exact same issue as '13 cars: adhesive spots broken under the hood insulator panel. It needs 6 hours to cure after applying the gooey stuff, so I have this '13 Mazda6 GX for the day. They're telling me that the iPod/USB issues are normal, though, but that's another subject entirely.

 

[xtrailman]

I'm the same, that's why I now only have the xenon lights, they are brilliant for night driving.

Some people have a harder time seeing at night than others, my wife being one of them. A vibrating rear view mirror with someone's headlights in it wouldn't make her feel too comfortable.

 

[Brad@]

No matter how bad your vision, a vibrating mirror might make it harder to see fine details, but it will not make headlights behind more blinding.

Nobody assumes more blinding (like light accumulation) due to vibrating mirror. I was talking about more distraction... Please read my post in full.

 

[stumbles]

Just purchase a 2014 CX-5 Touring FWD.

Noticed the driver's side mirror shake on the highway drive home (the passenger side doesn't shake). It didn't bother me too much, but would be worth an easy fix if there is a TSB. I looked at the current TSB and it doesn't seem to apply to my car (Manufacture date 04/13). Nonetheless, the mirror is shaking. What will the dealership likely say if I bring them this issue?

I also noticed some extra wind noise that seemed to come from the back windows (almost like they weren't completely closed). Similar situation, I found a TSB for this issue, but it doesn't apply to my car VIN. Any advice on how to bring this up to the dealer?

I haven't noticed the hood vibration yet.

-Stumbles

 

[Brad@]

Mazda USA requires proof of shaking hood and mirror for 2014 model. I've scheduled an appointment on July 9th with local dealer, to have them record both issues on video. I'll post results of my claim thereafter. You need to call Mazda USA directly and they will advise you on further steps. They're working with local dealership and lead the process.

 

[Goguinness]

I have a 2013 Touring which I got on June 30, 2012. In 13,000 miles of driving I have seen no vibration in either the hood, or the mirrors. Of course it could be that at 73 I am vibrating at the same rate as them.

 

[Brad@]

Please find the result from my dealership inspection below:

"C/R driver side mirror vibrates at highway speed.
Test drove car with 275 miles on vehicle and noticed a slight vibration at highway speed. -- Test drove vehicle again with 1989 miles and no vibration was evident.
C/R hood vibrates at highway speeds.
See comments on line 1."

Must be a miracle - all vibrations disappears. Now please see some pictures from the loose points under the hood:

Manager affirmed in our phone conversation, that they are no loose points under the hood. But as you can see, they are at least 3. And they looks damn similar to the pics from 2013 model posted on page 4 of this thread. I will go ahead and record a video from those shaking parts this weekend...

 

[Brad@]

Here are some videos from vibrating mirror:

http://www.youtube.com/watch?v=TD2ggWQgSww

http://www.youtube.com/watch?v=iyotRCF30wk

Shaking hood:

http://www.youtube.com/watch?v=cXEFwGRft1g

Loose points under the hood:

http://www.youtube.com/watch?v=WHtxlZHwnBc

 

[deepfriedsushi]

Thank you very much for posting up videos and some additional pictures.

The pictures on pg 4 are mine and are actually from a 2014 cx5.

I tried taking video with my gopro and suction cup mount, but they vibrated at the same frequency so I could not capture the vibrating. I just haven't gotten around to making another attempt while holding the camera.

My vibrating mirror is similar to your's, but not as bad. The vibrating hood is about the same too. Most noticeable when going over bumps like you did.

Please keep us updated on what your dealer does.