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- Canada
A car manufacture won’t issue a TSB of SA unless there’re significant number of reports about the problem.
I can also argue that since very few of the CX-5 owners actually posting on this forum, there can be a lot more cases on this problem out there as they don’t post here.
Hyundai and KIA have issued a comical number of bulletins and recalls based on potential engine fires on previous models, with very few reports of actual fires. And that's only with issues related to engine fires, there's more unrelated to engine fires I think (too many from one manufacturer to keep track of). As far as I know, there is no ruleset for when a manufacturer issues a TSB or SA, it's up to their discretion.
I can also argue that since very few of the CX-5 owners actually posting on this forum, there can be a lot more cases on this problem out there as they don’t post here.
Agreed, but wouldn't you agree that if you had an issue, and you wanted to find a community that might have experience with the issue, you'd join an online forum or social media group? I understand that a good chunk of owners may not use forums or social media for various reasons, but a large majority of owners do.