It would be nice for Terry to come on here, but I've talked to him (not lately) and I know that this was coming. Terry is upset, so please understand how hard it would be for him. Yes he should have said something, but if it was my company I'd probably have curled up into a ball in the corner and not said anything either.
Sucks about losing the support. . .and I do hate the way we end up bashing vendors, so in terms of this forum. . .Karma is a b**** I guess. We had it coming. . .best lessons are the ones that hurt the most I guess.
(Sorry, don't know what else to say. . .and gotzoom, I lost some money too, but not nearly as much. . .sorry to hear.)