Hey all, I have a 2016.5 CX5 GT (favorite car I've ever owned). I bought a Carplay dongle device. It shows up in the USB selector as "Apple Device" but every time I try to connect to it I get "Authentication failure." Was wondering if anyone knew a fix for this?
Apple CarPlay dongle question
- Thread starter CapeCodRich
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- cx-5 infotainment
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- 2016 GT ST 47A
Seeing that you have a 2016.5 and bought the dongle, I'm guessing you are going for a wireless connection. I do have to ask if you had the USB hub upgraded as the 2016.5 CX-5s were not AA/ACP compatible from the factory. I had the dealer do this for my 2016 Miata and my wife's former 2020 CX-5 which were not AA/ACP ready. Next to the USB port there should be a picture of a phone with an arrow pointing to the port. If you have not, then the dongle will not work until you do the upgrade.
If you have done the upgrade, I'd try resetting the system by - holding the back + nav + mute buttons for 10 seconds and then turning off the car and open the door.
If that doesn't work, then I'd try deleting the dongle from the car and phone and the phone from the car and then re-pairing them. Also double check your phone settings to ensure you have the correct ACP settings set.
If you have done the upgrade, I'd try resetting the system by - holding the back + nav + mute buttons for 10 seconds and then turning off the car and open the door.
If that doesn't work, then I'd try deleting the dongle from the car and phone and the phone from the car and then re-pairing them. Also double check your phone settings to ensure you have the correct ACP settings set.
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