Apple CarPlay dongle question

[CapeCodRich]

Hey all, I have a 2016.5 CX5 GT (favorite car I've ever owned). I bought a Carplay dongle device. It shows up in the USB selector as "Apple Device" but every time I try to connect to it I get "Authentication failure." Was wondering if anyone knew a fix for this?

 

[PaulZooms]

Were you able to enter the dongle’s WiFi password from your phone settings WiFi connection dialog?

 

[CapeCodRich]

I think I did, but will give it another try

 

[CTt3P5]

Seeing that you have a 2016.5 and bought the dongle, I'm guessing you are going for a wireless connection. I do have to ask if you had the USB hub upgraded as the 2016.5 CX-5s were not AA/ACP compatible from the factory. I had the dealer do this for my 2016 Miata and my wife's former 2020 CX-5 which were not AA/ACP ready. Next to the USB port there should be a picture of a phone with an arrow pointing to the port. If you have not, then the dongle will not work until you do the upgrade.

If you have done the upgrade, I'd try resetting the system by - holding the back + nav + mute buttons for 10 seconds and then turning off the car and open the door.

If that doesn't work, then I'd try deleting the dongle from the car and phone and the phone from the car and then re-pairing them. Also double check your phone settings to ensure you have the correct ACP settings set.

 

[CapeCodRich]

Thanks so much. I will try that after i look up to figure out what all those letters mean. I do know that I have not done any upgrades through the dealer on the infotainment system. Both USB ports will recognize the phone when I plug in through there, and the Blutooth works fine for connectivity as well. I just figured airplay would be nice, but i'm not going to shell out $400 to the dealer to do it for a car that has over 250K miles on it. Within the next six months she will be our No. 2 driver, and I will be upgrading to a newer version (sticking with the CX5 because it is my favorite car I've ever owned).

 

[Davidiot]

I'm guessing you are going for a wireless connection. I do have to ask if you had the USB hub upgraded as the 2016.5 CX-5s were not AA/ACP compatible from the factory. I had the dealer do this for … my wife's former 2020 CX-5 which were not AA/ACP ready.

So I can upgrade my 2020 CX-5 for wireless CarPlay? How does that work? Is it dealer only or are there aftermarket parts available? What’s the dealer cost? Dongle (WiFi?) still required? Thanks!