TSB out in Canada for hood and mirror shake.
- Thread starter Exspeedaway
- Start date
Exspeedaway
Member
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- Mazda CX5 dark grey
Well im actually in Valleyfield, got my car at Albi but i do my services at Mazda Caron in Valleyfield.
I dont have a TSB number but i will get it on the 3rd on my appointment.
al right, let me know when you have it please! I'm from Boucherville, south shore of MTL.
Exspeedaway
Member
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- Mazda CX5 dark grey
Here is the mail i got from Mazda Canada, it's in french so sorry for those who cant read it.
Bonjour Mr. Proulx,
Nous apprcions votre intrt envers Mazda Canada Inc. Nous encourageons la correspondance de notre clientle.
Pour les vibration du mirroir et capot, il y a une reparation sorti. Tu dois just amener votre auto aux concessionaire et ils vont les instaler. Pour le niveau de consomation, il y a plusieurs facteur qui l'influence et le numero donner est base sur une certaine facons de conduire et les routes qui conduise dessus.
Merci,
Jean-Claude
Relations a la Clienteles
Mazda Canada Inc.
My French is really rusty, but I believe it basically says "take it to your dealer and they'll fix it for you"
Exspeedaway
Member
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- Mazda CX5 dark grey
Yes basically that's what it say's..
Thank you i will bring the car at the dealer!
Exspeedaway
Member
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- Mazda CX5 dark grey
Like you said maybe they fix it right on they assembly line after a few month's of production.
I got mine the 5th of april, so it's probably at the beginning of production.
zoomzoom1587
Member
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- Mazda CX5 Touring AWD
Mine shakes and I got mine November 29th...
The delivery date is not relevant - it's the production date that matters.
I had my first visit to the dealer three days ago and complained about the rattle in the dash and the shaky driver side mirror. Dealer ordered part to fix both issues. Apparently, it'll take 3 days to get the part in. I have to return to the dealer this coming Friday to get the part installed. I didn't get the chance to obtain the TSB but it looks like it's already out based on the service invoice I got (see attachment).
Attachments
zoomzoom1587
Member
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- Mazda CX5 Touring AWD
Did you happen to get the name of the parts for both? I am going to my dealer tomorrow and would like to give them as much info as possible regarding these items.
Unfortunately, I didn't get the chance to get the Info of the parts. I will get the info when I return this Friday and will post back.
crenninger
Member
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- CX5 GT AWD
I'd like to know too - thx
zoomzoom1587
Member
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- Mazda CX5 Touring AWD
Anything for us here in the USA? My dealer had no knowledge of either TSB.
Exspeedaway
Member
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- Mazda CX5 dark grey
At some point in this article they talk about it, they say it was done under warranty.
Of course a dealer will probably try to do anything to please "Car and Driver" staff.
Car and driver long term test
Update: I returned my car for the dash rattle and side mirror fix. Turns out, the part for the side mirror is in backorder and will take 4 to 8 weeks to arrive. With regards to the dash rattle, it was fixed and there was no part required. I spoke to the mechanic and he indicated that the issue I have was different than the TSB I found here for the dash rattle. He had to take the dash down and insert a foam in place where there was a metal contact (don't ask me where). The rattle is gone. For the side mirror, dealer will call me once the part arrives.
