Never parked on a hill, not even once. It seems like there is tension, but it doesn't make sense why. Parked on a flat road, foot fully on brake but it definitely feels like there is tension.Park on a hill? Maybe tension on the park gear?
Hi,
My 2022 CX-5 NA makes a thumping noise when I shift into reverse alongside a noticeable jerk (my foot fully on the brake + handbrake on). It tends to do it more when the engine is cold. Has anyone had this issue? It seems like it recently started.
I definitely will take the CX-5 in if I were you at the very least making a record in Mazda’s system. The key is the “behavior change” as you feel it’s just recently started. There’re several TSBs for this transmission jerking issue just search the forum.Hi,
My 2022 CX-5 NA makes a thumping noise when I shift into reverse alongside a noticeable jerk (my foot fully on the brake + handbrake on). It tends to do it more when the engine is cold. Has anyone had this issue? It seems like it recently started.
I'm bringing it to the dealership tomorrow morning. I hope they will be able to replicate the issue. Today I checked a bunch of times and although sometimes it's less noticeable it's definitely there.I definitely will take the CX-5 in if I were you at the very least making a record in Mazda’s system. The key is the “behavior change” as you feel it’s just recently started. There’re several TSBs for this transmission jerking issue just search the forum.
Luck of the draw. They probably don't know what's wrong, just that something is wrong.Well… they are replacing the transmission. 6 months/11000 kilometers. Won’t tell me why, but the service advisor is really kind so it’s helping.
Exactly, they know something is wrong in there; they don't know what.Luck of the draw. They probably don't know what's wrong, just that something is wrong.
Better now than 6 years down the road when the powertrain warranty has expired.
Hopefully you get a nice loaner because who knows how long a tranny will take to arrive.
It's probably OK to drive. However, at the first sign of any gear slippage use your free towing that came with the vehicle and get it back to the dealer and press for that loaner. It might slip once in reverse, for example, then appear fine after going to park and back to reverse. If that happens it likely won't be long before the vehicle is undriveable.I called them again today asking for an update on the loaner. They had said yesterday that they would find me a rental until the transmission gets replaced. Apparently Mazda said there is no danger driving the car like that -- so they gave me my car back. I'll bring it in for the repairs once the transmission arrives.
If it slips even once, it's getting towed back to the dealership as you said. I do at least 60 kilometers per day, most of it is on the highway and I have to back into parking spots at least 3 times a day. Although annoying, I can deal with the thump and the motion; but not much more.It's probably OK to drive. However, at the first sign of any gear slippage use your free towing that came with the vehicle and get it back to the dealer and press for that loaner. It might slip once in reverse, for example, then appear fine after going to park and back to reverse. If that happens it likely won't be long before the vehicle is undriveable.
It's definitely a good news although we really don't want any major problems like this from an almost new car. Your Mazda dealer is nice and didn't give you a hard time to replace your transmission. However, they're short of loaner cars available for such issues. Usually people get a loaner car even for several months if the replacement transmission or engine isn't readily available.Well… they are replacing the transmission. 6 months/11000 kilometers. Won’t tell me why, but the service advisor is really kind so it’s helping.
It's definitely a good news although we really don't want any major problems like this from an almost new car. Your Mazda dealer is nice and didn't give you a hard time to replace your transmission. However, they're short of loaner cars available for such issues. Usually people get a loaner car even for several months if the replacement transmission or engine isn't readily available.