Stereo Exchange Idea
- Thread starter Swimmer
- Start date
Matthew Harcourt
Member
well, i said a lot of things. but what really worked was the fact that the rep tried to tell me that the MSRP was adjusted to the newer better radio. i said that that was bullsh*t and could send them photos if they wanted proof. this was after the fact that i told him that there were two different h/u in 1500 cars-inconsitency kills. the other main thing is to keep your cool, let the rep get angry, and you win-funny, i failed debate class, go figure. anyways, it worked, and the guy's name is Jerry Sanchez at ext. 1134. call 1-800-222-5500.
good luck!!
good luck!!
Matthew Harcourt
Member
i just checked my e-mail and found 3 aboutthis subject. so here are a few answers.
1) Name is Matthew, and i'm not french, and don't speak it. just a nickname given to me a while ago.
2) read my previous postabout what i said. the main thing is to never give up. the way the corporates win all the time is that the everyday Joe gives up after being told no. if they say no, call them more often, send letters, and allways ask for the manager. the rep who answers te phone can't help you. so politley ask for either the MOD or ask to be contacted by a supervisor. if the first guy can't help you, don't call him agian, call another time and ask for the MOD etc. andso the process goes. with Mazda it was pretty short. but it can drag on and on. i just got my exchange for a bad computer from Dell after working on it since Febuary. patience is a virtue!
3) again, the guy's name is Jerry Sanchez. give him a call and tell him your situation. whoever has the petition should send it to him. I hav an adress for Mazda Corporate that i will post once i find.
hope that helps.
1) Name is Matthew, and i'm not french, and don't speak it. just a nickname given to me a while ago.
2) read my previous postabout what i said. the main thing is to never give up. the way the corporates win all the time is that the everyday Joe gives up after being told no. if they say no, call them more often, send letters, and allways ask for the manager. the rep who answers te phone can't help you. so politley ask for either the MOD or ask to be contacted by a supervisor. if the first guy can't help you, don't call him agian, call another time and ask for the MOD etc. andso the process goes. with Mazda it was pretty short. but it can drag on and on. i just got my exchange for a bad computer from Dell after working on it since Febuary. patience is a virtue!
3) again, the guy's name is Jerry Sanchez. give him a call and tell him your situation. whoever has the petition should send it to him. I hav an adress for Mazda Corporate that i will post once i find.
hope that helps.
DooMer_MP3
Member
Frenchie: Thanks for the info. Jerry and I will have a phone date tommorow. I will let everyone know how it goes. I want a god damned Z828. Not this z919 SHIZNIT!
DooMer_WI
DooMer_WI
thanks frenchie, i will call today, i hope it works. To short it out i was thinking about just putting a piece of wire in the cd slot and hopping in will cross the circcut board and short some thing out. or we could probally just break the automatic face mechanism and tell them that it broke.
Frenchies situtaion may work the exact same as mine as i paid a 1000 dollar dealer markup. So i can say "the guy told me it was marked up due to it has alot nicer stereo then the others plus it had lojack in it!" Then i can slowly start to explain i knew little about cars and i thought that face was the good one but once i read more i got jipped!
freekwonder
Contributor
- :
- Datsun 510/Nissan Frontier
i got my car back from the shop today. my car was broken into in July they stole my h/u and sub (i had the z919) but now my car has the z828. when i get the invoise back from mazda on what was done ill get a part number for you guys. the parts guy at my dealership said there was only one part number out there. i like the z828 better IMOP
