Total for the repairs was $1,900, my portion ( deductible) is $500 which i have yet to pay, they told me they had to order more paint because they only had enough for the initial painting. I will mention this to them when I go back, we'll see what happens.I wonder if @batmancx has hit the nail on the head? They got the 'old' Soul Red paint mix instead of the 'new' 3-layer Soul Red Crystal?
If they don't guarantee they'll match the color, you should 'not guarantee' to pay them!
After three tries they finally got the color right,I am happy with the results. Here is before and after.View attachment 224328
My preference would be a dealer body shop, or if none in the area have one, the body shop a dealer uses for their own work. That would especially be the case with my Soul Red if I ever need work or for a like tricky paint in another vehicle. There's no guarantee, but a shop that works regularly on a maker's models increases the odds of getting experience behind the work.One reason I use the repair shops on my insurance recommended list, though not required, is that if I go through an insurance approved shop the work is guaranteed. These are high-end shops, not ones that are in bed with the insurance company as the advertisements would have you believe