Just saw the first evidence of cracks on bottom left/right of my CX-9 Touring (2016.5 model, purchased new in early 2017, 55K miles). The car has never been in a cold climate, only tropical. Not spider cracks but clearly something going on in those corners. Dealer agreed to replace free of charge as soon as the part comes in, in a few days. Thanks to those who posted the service bulletin!
Also saw one or two posts saying their dealer was charging them a $100 "deductible" or "deposit". What's up with that? Is that basically a dealer charging a fee for something covered by the manufacturer?
Also saw one or two posts saying their dealer was charging them a $100 "deductible" or "deposit". What's up with that? Is that basically a dealer charging a fee for something covered by the manufacturer?