Blown engine & turbo

[MSP Chris]

Man I did'nt want to get into that part.

Here we go!
Before Jim's journey to the dealership, I had the joy of making his car stock again. The thing was he lost just about every other nut and bolt we had disguarded. Although a couple trips to Lowe's fixed our problem, I spent a hour or so wasting time. This by the way was done out of kindness, I did not charge him.

Jim also informed the service advisor his girlfriend had been driving the car in the past few weeks.

 

[MSP Chris]

About your comment on being a service advisor. The service advisor's at Ford start the initial service process. They get the car and customer info, then the customer gives a discription of there problem or what they want fixed.

Now like I said. Service advisors have little to no experience with cars. So when customers explain there problem, it is like 2 retards talking. I get a basic concept of what I am supposed to do.

Most of the time I will get the R.O. (repair order) and it will contain info that consists of, noise in engine, or lights dim. Now alot of the cars that come in have 5 + noises, so which one do I fix? Most of the time it is never, which one will keep the car running, it is which one will turn the heater on again.

 

[Dr.Sound]

damn, why cant atomobile companies invest to train their employees better?
sux.
i wonder if it's like that at porche dealerships.....

 

[MSP Chris]

btw unless you pass your ASE test our dealership wont give you any kind of reinbursement or pay for the time you missed at work. There is training for you.

 

[nictlg7]

**I can top everyone complaints about who you work for or how much it sucks being a tech and seeing a blown engine and having to help return it to stock and all that***
Get this one, I used to work for Ford for 7 years, my father and grandfathers are retired Ford execs.
However, even better than that, I know work at Nissan Headquarters. What do I do, you ask, I approve freaking warranty claims like engine replacements!!!
Service managers and writers call me up all day long begging me to approve an engine or trans replacement in a car, or whatever other stupid replacement they want, like stretched leather in some fancy Infiniti. I take anywhere from 35 to 60 calls a day, so I do how many engine replacements for people? I have even been known to approve an engine just because it is consuming a lot of oil or has knocking noises or whatnot. I am really cool about it. This dlr is just making up things, like it "appeared" I tried to install nitrous, and disconnected some ground straps and tampered with some wiring in the engine bay. WTF? Why would I do that? My life sucks, huh? How ironic is my career vs. blown engine situation!?

 

[MSP Chris]

No it is the fact that Mazda only hires fags for service advisor and execs.

 

[nictlg7]

They all probably drive corporate leased Miata's too!
That would make sense, because the asst. service mgr. and district manager in Las Vegas both tried to deny my warranty. Yet they were doing so saying all kinds of BS like I had tried to install NOS, tampered with the vehicle, raced it, etc. They didn't even diagnose it, according to Browning, where it is now. Cross your fingers, those people are really cool, so hopefully they will actually diagnose what went wrong, instead of making stupid assumptions like the people in LV. At least a trained tech will be looking at it now, and not some business major who knows nothing about cars...

 

[Dr.Sound]

good luck