My 21 RAV4 Hybrid is pretty bad about it. Every couple of weeks the infotainment freezes, goes dark, and reboots. I haven’t gotten around to trying a firmware update but this reminds me to look it up and get it on the to-do list.Heck my 2024 does it too. Did it twice this week within a 10 min period. It just shut off, reboot and then continued playing my spotify I was listening to. Not the first time it happened, but the first time it rebooted twice in a short period of time.
Years ago there was a class action settlement against Paypal. I don't remember what the case was about. But I received a check for one penny. I never cashed it, I think I still have the check somewhere.The lawyers share $1.9 million while the plaintiffs get what, a check for $2.50?
That's funny, I got a 1099 from my local bank early this year for accrued interest on a small savings account. The interest amount was 1 cent. It cost them 70 cents to mail the 1099 plus you don't have to claim interest on your return if it's less that $10.00 so some programmer at the bank screwed up or didn't understand taxation.Years ago there was a class action settlement against Paypal. I don't remember what the case was about. But I received a check for one penny. I never cashed it, I think I still have the check somewhere.
I went and found it, the check is for two pennies, not one. And it was versus Ebay, a Brice Yingling and Andy Scott vs. Ebay in 2011.
As I interpret the proposed settlement, the $1.9 million is a maximum for attorney fees and litigation costs. I believe that is separate from amounts Mazda owners can receive (full reimbursement for amount paid if it was replaced by Mazda; if replaced at non-Mazda facility reimbursement is capped at $1,750/vehicle). There is a qualifier that “Verified Mazda original equipment manufacturer (OEM) parts were used”. Not clear if that means replacement of the infotainment with say, a Kenwood or Panasonic means not eligible for reimbursement. I was so frustrated with hearing differing solutions from Mazda dealers and worsening failures, the last thing I wanted to do was spend money for Mazda to replace with another mazda system or screen. While I no longer have ghosting or rebooting with the non-Mazda stereo, the bluetooth will sometimes clip streaming or shut off completely.The lawyers share $1.9 million while the plaintiffs get what, a check for $2.50?
We have two cars included; CX5 and CX9. Took the CX5 in first and was told the ONLY thing the dealer does under the term of the settlement is a software upgrade. (It did nothing to solve the issue.) Oh, and before I left the dealer they gave me a printout of suggested services which included this: Screen has internal failure code, causes ghost tough issues. Nice. And they can fix the ghost touch issue for $701.01 if I pay for it.Our 2019 CX-5 radio is starting to have the dreaded 'ghost touch' so I'm happy to see this. I'm still confused if the warranty extension is now in force, or if I have to wait for the court case? Anyone?
I advise you to do what I did. Look online for a replacement. I found a screen on ebay, bought it, installed it myself and everything works like new. And a lot cheaper than dealer price, of course.We have two cars included; CX5 and CX9. Took the CX5 in first and was told the ONLY thing the dealer does under the term of the settlement is a software upgrade. (It did nothing to solve the issue.) Oh, and before I left the dealer they gave me a printout of suggested services which included this: Screen has internal failure code, causes ghost tough issues. Nice. And they can fix the ghost touch issue for $701.01 if I pay for it.
Not necessarily. If your VIN is included in the settlement class, then under the Limited Warranty Extension (LWE) a Mazda dealership will update your software. That is the only service they provide under the settlement. If any other related work is done out of pocket, you can submit a claim and Mazda might reimburse you. The LWE duration is from February 2025 for two years.So, my 2016 has the LCD screen ghost, this will fix this under warranty?
But the settlement (first post in thread) states:Not necessarily. If your VIN is included in the settlement class, then under the Limited Warranty Extension (LWE) a Mazda dealership will update your software. That is the only service they provide under the settlement. If any other related work is done out of pocket, you can submit a claim and Mazda might reimburse you. The LWE duration is from February 2025 for two years.
A couple of specific questions regarding this lawsuit and how the settlement might impact our 2016 CX-5. We received the postcard several weeks ago. We purchased our 2016 last year from the original owners and they were fastidious in their efforts to maintain the vehicle so we consider ourselves fortunate.
First, can anyone tell me how your local dealer handled this issue when you took your vehicle to them for resolution? My concern is that this opens the door for us to be charged fees that will not be related to resolving the actions required of the settlement such a ECU/TCU scans, '...we also found this issue with your vehicle and we estimate these issues will cost $$$ and take 3 days to repair.' I'm not interested in any of this nonsense that can be associated with taking a vehicle into any service facility - depending on their ethics/business practices. For this reason, it may be best for us to avoid this potential aspect of improving the navigation and resolve the situation ourselves.
Second, has anyone taken the time to identify sound aftermarket options to improve this situation? We did some of this homework initially but there have been numerous distractions since we did this and I thought it best to see what other owners of Gen1 CX-5 have learned.
Please let me know. Thanks for your time.