warranty question

mzdmark

Member
:
Black Mica MSP #932
I was thinking about getting the K&N Air Filter and i was wondering if that will void the warranty? Thanks
 
Short answer - it won't. For more information, do a search on the forum for warranty and you'll see lots of threads about the subject.

However, if you break something in the process of putting your intake in, or your intake breaks something, don't expect it to be covered.
 
ADDING NO PART VOIDS YOUR WARRANTY, UNLESS IT WAS THE DIRECT CAUSE OF THE WARRANTY ISSUE. FOR MORE INFO GOTO WWW.SEMA.ORG THERE ARE LAWS TO PROTECT YOU.

This has been discussed many times, next time do a search before posting, it saves bandwith for the site. and im not flaming you, just like the hundred billionth time this has been asked.

so mods can we get this locked now
 
Though it wont void it directly many dealerships will attempt to BS around it. There is a chance yours wont care, but just be prepare to fight. Go read on up the law and stick it to them. :D

Ah also with a intake you could just always swap them back when going for service.
 
mzdmark said:
I was thinking about getting the K&N Air Filter and i was wondering if that will void the warranty? Thanks

Here is the link on my K&N install, in case you need it. Also; in the end; I found it better to leave the rubber seal off the intake when the K&N is installed. You will see this when you pull the airbox. It will clamp down nicely with the hose clamp provided.

http://www.msprotege.com/vbb225/showthread.php?s=&threadid=13682&highlight=K&N

Also; in case you cannot find the K&N in your area. http://www.ajusa.com/cgi-bin/knfilters/details?part_num=RU-3580
 
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I work for a dealer in FL, and we have been told directly by mazda if there is one modification the warranty will be voided. This includes ANY modification..even a cold air intake.

sorry that just what I know straight from Mazda!
 
I work for a dealer in FL, and we have been told directly by mazda if there is one modification the warranty will be voided. This includes ANY modification..even a cold air intake.

Really..? That doesn't sound right...:bs:
 
I work for a dealer in FL, and we have been told directly by mazda if there is one modification the warranty will be voided. This includes ANY modification..even a cold air intake.

I'm a service manager at a Mazda dealership. He is mostly correct. Any warranty claim involving the engine,turbo,trans,etc... will be investigated, it's not worth the hassle. Intakes are top of the list of no-no's installed on this car, it could seriously screw it up. I install intake regularly on the other Protege's, I won't touch a Speed.
Todd
 
We certainly believe that you hassle people who come in for warranty service. That doesn't make it right, or legal, though.

You are walking examples of why people have come to hate car dealerships - you have to intimidate everyone that comes through the door, even if they're bringing their money in to spend at your dealership.
 
andy_guerriero said:
We certainly believe that you hassle people who come in for warranty service. That doesn't make it right, or legal, though.

You are walking examples of why people have come to hate car dealerships - you have to intimidate everyone that comes through the door, even if they're bringing their money in to spend at your dealership.

Roger that, Andy! A K&N will certainly not cause issues with the motor, unless I am sadly mistaken.

Casa Grande? I love AZ! My parents live in Avondale. 'will be out there soon on vacation.
 
andy and agr are you talking to me or todd?

The warrenty is a standard that was made by mazda. The dealship cannot change Mazda's standards. If anything you should hate mazda:)
 
Todd_Brown said:


I'm a service manager at a Mazda dealership. He is mostly correct. Any warranty claim involving the engine,turbo,trans,etc... will be investigated, it's not worth the hassle. Intakes are top of the list of no-no's installed on this car, it could seriously screw it up. I install intake regularly on the other Protege's, I won't touch a Speed.
Todd

I was wondering, and please do not take this as a personal attack, but do those that "work at dealerships" especially in the "service department" come to these forums because they are truely interested in performance and modifying cars (Protege's in this case) or do you come here to look for info on modifications and other things that people are doing to their cars so you can deny a warranty claim?? I understand that you "have been told by Mazda" that modifications can void a warranty, but there are laws out there to protect consumers against this type of stuff. Granted, it may take time and lawyers and in the long run, it may not be worth it, but the fact of the matter is, dealerships and service departments constantly bully car owners and especially the younger generation car owners (which I am not) because they want to improve their cars, or make them more enjoyable. Yes, even the Speed needs improvement. Now I can understand, if somebody came in with a intake made out of PVC piping from Home Depot and there was a makeshift filter covering the end, but a true engineered intake?? C'mon, basically, an engine is a giant air pump, the more air it can move, the more power it can make and the fact that a car mfg'r would not service a car under warranty that has an intake or exhaust on it is pure :bs: Again, this is not a personal attack, so please don't take it that way. You represent a dealership and this is the type of info that you should present to someone on a higher level.

peace
Griff
 
I was wondering, and please do not take this as a personal attack, but do those that "work at dealerships" especially in the "service department" come to these forums because they are truely interested in performance and modifying cars (Protege's in this case) or do you come here to look for info on modifications and other things that people are doing to their cars so you can deny a warranty claim??

No offense taken. For the record, I own a 2001 Protege 2.0 LX that has an Injen Cold Air Intake, and performance cam shafts. I will be addressing suspension in the very near future. As a dealership, we install these items alot (just got done installing cams on a 02' Protege5), and enjoy doing it. We don't "hassle" our customers, and I take offense at being lumped into that generalization, about warranty issues. That being said, there are aftermarket parts that cause the car to fail whether due to bad part or bad install, why should Mazda pay? There were people installing nitrous into back port of the MP3 manifold and blowing it up, is that Mazda's fault? The law states, if the part causes the failure, it voids that repair.

I'm sure some dealers would like to void an entire warranty, not me. If you put an intake on your Speed car, and a control arm fails, no problem, its covered. If the turbo is damaged as a result, it may not be.

Please remember, I get paid by Mazda to do warranty, so feel free to bring all you want to me. I don't get any benefit from denying a claim. But fair is fair. Also, get to know your dealer, build a relationship, give him some of your non-warranty business before you start name-calling, and accusing of unfair treatment.

Just my 2 cents, and I am an enthusiast. I'll go one further, call me at 1-866-412-2855 8-5 est with any concerns, and I'll see what I can do for you, advice wise.
Todd Brown
Park Mazda of Wooster
 
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You are walking examples of why people have come to hate car dealerships - you have to intimidate everyone that comes through the door, even if they're bringing their money in to spend at your dealership.

You don't know me or my dealership, so quit judging me. I have one of the best customer service records in the midwest!
Todd
 
Call me judgemental but if a dealership says that a K&N intake caused your transmission to fail, I would be more than happy to see them in court. The burden of proof is on you that the part actually caused the damage. If I run 101 octane am I also voiding the warrenty, good lord if mazda isn't going to back performace machines than they shouldn't make them.
 
good lord if mazda isn't going to back performace machines than they shouldn't make them.

Please read my posts before comenting. Mazda is obligated to honor any claim that is due to a MANUFACTURERS DEFECT!!!!!!!
I never said that a K&N will cause your trans to fail, I said trans failures will be investigated to determine if there is a problem with the vehicle that could affect others.

Todd
 
Todd_Brown said:


Also, get to know your dealer, build a relationship, give him some of your non-warranty business before you start name-calling, and accusing of unfair treatment.

Just my 2 cents, and I am an enthusiast. I'll go one further, call me at 1-866-412-2855 8-5 est with any concerns, and I'll see what I can do for you, advice wise.
Todd Brown
Park Mazda of Wooster

So I have be extorted into good warranty coverage?
I spent 20 grand and they can kiss my ass.
If a part in my car fails then it will be fixed and a K&N is a about a benign an upgrade as there is. Granted extreme stupidity such as the NOS incedent you mentioned is not the same.
But I dont give a damn if they feel good about me or not I paid for my warranty and they will abide by it.
 
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People, give tha man a break. I tell you what, you go to your tuner shop and get a good relationship there so you can get a deal on parts or in the garage faster. Why not take your basic needs to the dealer to do the same. (like oil changes, tire rotation, ect ect.)

Dont beat up the guy cause he works for a Mazda dealership. He does his job, which is to fix your car, weather under warranty or not, and has explained his side of the field here openly.

Sheesh, dont you all have more in life to worry about then flamin someone that works for Mazda.
 
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