Took my P5 to the dealership today...

[Replica]

The chatter is supposed to be only on the '02's. Mine still chatters....56k miles. 3 trips to the dealer under warranty and nothing got done, even called a liar.

 

[SkinnyJoint]

i had a prob with the dealer as well. i had this ticking sound coming from under the car. i took it to them and they said they couldnt duplicate the sound...even though they never drove it(a tech rode with me and he said he heard the sound but i know he really didnt he was just humoring me). they proceded to say that it was due to the aftermarket exhaust. i figured it was something with the trans. a few months later, still had the sound, i was installing my short shifter and it seemed as though the sound went away but it didnt. i realized that with the slight play in the shifter when its in gear i could make the sound louder by moving the shifter so i knew it had to be somewhere in the shift linkage.

when all was said and done they charged me $63 for the time spent on the car. they didnt do s***. i said that there was no way it was my exhaust. they expressed taking it off myself and then coming back to get my money back...hell with removing the exhaust...too much trouble.

to this day im not sure what has caused it. havent noticed in a while cuz of the radio. even if the radio isn't on i think people think i'm nuts....i cant help it if i've got good hearing, right?

fight with the dealer every chance you get. they are not the ones who make the warranty claims...it is mazda. they just get compensated for the work. they dont like to do the work because they dont get paid as much as if it were over the counter with a customer. good luck.

if you here it then u here it man. no body knows there car better then them. its just like this with every car ive ever owned i may here one lil think and im like dude u hear that.... wtf is that u hear it lol. and hes just dazed and confused then a week later ill go to inspect and sure enough it is somthing lol

 

[NJP5Guy]

i later found out the sound is from the shifter bushings that i have. they translate the tranny noise more.

 

[Maxx Mazda]

**** that's gay. They didn't even drive my car first. I basically said "I need this TSB done" and handed the print out to him, he ordered the parts, and I was in 2 days later and got it done.

 

[MazdaDriverChic]

OMG! So its not just me?!?! I SERIOUSLY am starting to think this is a Mazda game that they have their "repairmen" play. (yupnope)
I have had my car in to the dealership countless times for stupid problems since Ive bought it BRAND NEW mind you.
I am so seriously pissed off right now because I am insisting to them I have an electrical problem on the left side: malfunctioning blinker, side blinker by the door blew, tailight blew, headlight blew. What does this say?!!?? Its all on one side..hello! Check it! All they keep doing is replacing the freaking bulbs and saying "we cant duplicate the problem so we cant do anything". ARGH!!!! (chair)

I went to the mazda website and reported it. They put it in their records. I am going to another dealership very soon to have this all checked out (and fixed!). If they so much as BREATH wrong I am going to have their heads on a platter! Seriously, they all think because Im a female they can feed me s*** and I'll just go "oh ok". WRONG! When I take my car in 4 times for lights on the left side and keep telling you I think theres an electrical problem....dont feed me s***! I may have some blonde in my hair...but Im no pushover.

Gag! Hope everything works out for you soon. Sorry to ramble and rant but this has really burned me up lol, and seeing somebody who got the same BS responces I have just tops it. Goodluck....

 

[jonlong]

i am having the same problem with clutch chatter and slipping in first gear. Sometimes the shifter and engine shake pretty violently when i'm trying to get started. I plan on going to the dealer (have to put my stock intake back in so they don't tell me that an aftermarket air filter will mess up my clutch) and see what they say. I'll probably leave it overnight and have them drive it in the morning. I'm going to make sure that I can replicate the problem consistently before I go and maybe I'll hook up my in-car digi cam so that i have audio/video of the problem in case they "can't replicate" the problem. BTW, my car is a 2003.5, 5spd, 16k miles, and i'm the original owner.

 

[Maxx Mazda]

Why is everyone having problems? Liek I said, I just brought in a printout of the TSB, and they HAVE to do it if I want and my vin is one of the affected ones. So I got it done. :dunno

 

[AlbNYPR5]

OMG! So its not just me?!?! I SERIOUSLY am starting to think this is a Mazda game that they have their "repairmen" play. (yupnope)
I have had my car in to the dealership countless times for stupid problems since Ive bought it BRAND NEW mind you.
I am so seriously pissed off right now because I am insisting to them I have an electrical problem on the left side: malfunctioning blinker, side blinker by the door blew, tailight blew, headlight blew. What does this say?!!?? Its all on one side..hello! Check it! All they keep doing is replacing the freaking bulbs and saying "we cant duplicate the problem so we cant do anything". ARGH!!!! (chair)

I went to the mazda website and reported it. They put it in their records. I am going to another dealership very soon to have this all checked out (and fixed!). If they so much as BREATH wrong I am going to have their heads on a platter! Seriously, they all think because Im a female they can feed me s*** and I'll just go "oh ok". WRONG! When I take my car in 4 times for lights on the left side and keep telling you I think theres an electrical problem....dont feed me s***! I may have some blonde in my hair...but Im no pushover.

Gag! Hope everything works out for you soon. Sorry to ramble and rant but this has really burned me up lol, and seeing somebody who got the same BS responces I have just tops it. Goodluck....

Which dealer have you been going to? I am from Albany too. I bought the car at Orange and have all my service done at Cooley. Cooley has been pretty good about fixing things under warranty. I had the rear brake pads replaced under warranty because of a grinding noise this past summer, it's does it from time to time again now and they can't seem to find the problem. They made me pay for a half hour labor to diagnose it a couple months ago and after that it was fine until they replaced the control arm the following week. Once it's doing it all the time I will take it back again so I can hopefully get the calipers replaced and resolve the issue one and for all.

 

[MazdaDriverChic]

Which dealer have you been going to? I am from Albany too. I bought the car at Orange and have all my service done at Cooley. Cooley has been pretty good about fixing things under warranty. I had the rear brake pads replaced under warranty because of a grinding noise this past summer, it's does it from time to time again now and they can't seem to find the problem. They made me pay for a half hour labor to diagnose it a couple months ago and after that it was fine until they replaced the control arm the following week. Once it's doing it all the time I will take it back again so I can hopefully get the calipers replaced and resolve the issue one and for all.

Omg no kidding?!?! I bought mine at Orange too! Thats where Im having all my problems! That damn Ken guy..the Mazda Service Manager. He pisses me off. (blah) Thats all he does...all talk and no do.
Cooley huh?? Where is that? I know Ive heard of it!
Where abouts in Albany are you located!? Small world!!

 

[garretts77]

I've got some chatter on cold mornings too, but the TSB is for 02's. Have any 03's or 03.5's had the TSB done? It seems like they would be replacing with the same parts...

 

[TrueProtege]

My car will chatter when cold but I can get it to do it when warm. Went to the dealer to have it looked at and they said "We did notice something but it's not a driveability issue so if it gets worse bring it back and we'll take care of you." I let it go that time, then it gets worse, I take it back when I needed some flaking paint on the back of the rockers fixed and they say "We can't duplicate the problem" And thats after I take one of their service advisors out and he admits that he felt it.(another advisor later told me that the other guy wasn't authorized to go on test drives) I don't even think they took the car out for a drive. After all it took the ass hats 7 days and two tries just to get a local body shop to blend in some paint. Then they wonder why I'm pissed. I even talked to the owner of the dealership about one of his advisors talking to me like I'm 12 and he has the nerv to tell me "what do you want me to do?"
Lets face it Mazda thinks we are all idots.

 

[AlbNYPR5]

cooley

Omg no kidding?!?! I bought mine at Orange too! Thats where Im having all my problems! That damn Ken guy..the Mazda Service Manager. He pisses me off. (blah) Thats all he does...all talk and no do.
Cooley huh?? Where is that? I know Ive heard of it!
Where abouts in Albany are you located!? Small world!!

I had a bad experience buying my car so I vowed to never go there again. Cooley is on rte 4 on North Greenbush. Its about a 15 minute drive from Albany. I work at the RPI Tech Park so it's actually more convenient for me to go to Cooley than any other. I live just at the end of Washington ave extension out past the mall.

 

[IchBinEinMP5]

I had the same "could not duplicate, could be your aftermarket intake" bulls***. This is my first and LAST Mazda... if I had a Honda, I wouldn't be having these dealer issues (no, I'm not gonna buy a Honda... don't even start ).

Sorry, but I have to... I can feel for you all regarding dealer service and warranty issues. They are all very accomodating when it is NOT under warranty and you are paying for the work.

As for Honda's, I purchased a 2002 Civic SiR (Canadian Si), the 2 door uber hatch, and had nothing but problems after about 8000kms. The dealer and Honda themselves were little help, even though there was obviously a design flaw with the struts and/or strut bearings (it probably wouldn't hurt if they would have metal bushings instead of delrin (aka plastic)). After lubing the bushings, then replacing the bushings, then replacing the strut assemblies, they would no longer look at my car, but the problem always kept returning! And I had not modified the car beyond a grounding kit! When I finally made enough of a stink, and tried to trade the car in for another Honda, the company sent me a cheque to put towards the purchase of a new car... so i traded it in for a 2003 Mazda Protege5 and have not had a problem in the 22000kms I have owned it.

Basically, in my opinion, Honda's are not necessarily better than Mazda or any other make. Nor is their dealer network.

Just letting off some residual steam...

 

[viVid]

Yeah, but there is no way in hell you would ever get a check from Mazda! Christ, I don't even think they would have lubed/replaced the struts... let alone look at it. Usually the car just sits there until you come to pick it up (unless they took it out to get something to eat).

Sorry, but I have to... I can feel for you all regarding dealer service and warranty issues. They are all very accomodating when it is NOT under warranty and you are paying for the work.

As for Honda's, I purchased a 2002 Civic SiR (Canadian Si), the 2 door uber hatch, and had nothing but problems after about 8000kms. The dealer and Honda themselves were little help, even though there was obviously a design flaw with the struts and/or strut bearings (it probably wouldn't hurt if they would have metal bushings instead of delrin (aka plastic)). After lubing the bushings, then replacing the bushings, then replacing the strut assemblies, they would no longer look at my car, but the problem always kept returning! And I had not modified the car beyond a grounding kit! When I finally made enough of a stink, and tried to trade the car in for another Honda, the company sent me a cheque to put towards the purchase of a new car... so i traded it in for a 2003 Mazda Protege5 and have not had a problem in the 22000kms I have owned it.

Basically, in my opinion, Honda's are not necessarily better than Mazda or any other make. Nor is their dealer network.

Just letting off some residual steam...

 

[MazdaDriverChic]

I had a bad experience buying my car so I vowed to never go there again. Cooley is on rte 4 on North Greenbush. Its about a 15 minute drive from Albany. I work at the RPI Tech Park so it's actually more convenient for me to go to Cooley than any other. I live just at the end of Washington ave extension out past the mall.

Bad experience purchasing huh?? Ugh not good. HA get this, my brother just bought a 05 Mustang from the Ford part of Orange, and the same day my dad got a used car there. They STILL cant get my brothers contract right! Hes driving a brand new car around without a solid contract yet! LOL! Oh and my dad, has already brought his car in for service, which, of course...they couldnt find the problem. (yupnope) *sigh*
North Greenbush...ok cool..I'll have to go there then. Thanks!
Not sure where RPI tech park is though... LOL Dude, you live wicked close to me! Im like 10 minutes from Xgates max. I live on Blessing Rd off of Rt 85!

 

[AlbNYPR5]

Bad experience purchasing huh?? Ugh not good. HA get this, my brother just bought a 05 Mustang from the Ford part of Orange, and the same day my dad got a used car there. They STILL cant get my brothers contract right! Hes driving a brand new car around without a solid contract yet! LOL! Oh and my dad, has already brought his car in for service, which, of course...they couldnt find the problem. (yupnope) *sigh*
North Greenbush...ok cool..I'll have to go there then. Thanks!
Not sure where RPI tech park is though... LOL Dude, you live wicked close to me! Im like 10 minutes from Xgates max. I live on Blessing Rd off of Rt 85!

The salesman that I dealt with was a moron. I put down $100 to hold the car on a Saturday. He didn't call me for days and the whole process took longer than it should have. Then the moron didn't tell the finance mananger about the $100 that I put down already or the cash I was putting down so when they finally draw up the contract I get there and its all wrong. So, I sat with the finance manager until they redid the contracts. But for some reason I forgot about the $100 I put down so it was never applied to the purchase. They never credited it back to me....Then again I shouldn't be too upset because I scammed the recent college graduate rebate out of them. Well, not really scammed I got my degree 3 years before and it was supposed to be less than 2 or something.

Funny thing about living so close to the mall, I never go there. Part of the reason we moved back to Albany was to be closer to shopping and stuff.

 

[Maxx Mazda]

I've got some chatter on cold mornings too, but the TSB is for 02's. Have any 03's or 03.5's had the TSB done? It seems like they would be replacing with the same parts...

As far as I can remember, the 03.5's aren't part of this TSB. After 2002.5 Mazda corrected the fix with the new parts right at the factory. Check the TSB info to see if your VIN qualifies.

 

[MazdaDriverChic]

The salesman that I dealt with was a moron. I put down $100 to hold the car on a Saturday. He didn't call me for days and the whole process took longer than it should have. Then the moron didn't tell the finance mananger about the $100 that I put down already or the cash I was putting down so when they finally draw up the contract I get there and its all wrong. So, I sat with the finance manager until they redid the contracts. But for some reason I forgot about the $100 I put down so it was never applied to the purchase. They never credited it back to me....Then again I shouldn't be too upset because I scammed the recent college graduate rebate out of them. Well, not really scammed I got my degree 3 years before and it was supposed to be less than 2 or something.

Funny thing about living so close to the mall, I never go there. Part of the reason we moved back to Albany was to be closer to shopping and stuff.

Ha, I swear...they're such morons there. They really have no freaking clue what they're doing! (crazy)

lol Im at the mall almost every weekend to go to the movies with friends. Thats about it tho..Im not a big shopper. Only go there if I need a movie or want food or something...lol.