Went to start my wifes 2010 CX-9 - has smart key - would not start and steering column is locked - then i would open the door and the car would start beeping. Tried to get the car started with the manual key and it wont turn - how do i get it started
Wait, you can turn the ignition all the way to 'on' or 'acc' with the smart key in the car? If so, then I think your gear selector might not in P or N. That should also explain not being able to start with the manual key.
I think you should make sure if the steering wheel is in lock position (i.e. turned all the way to one side).
If not the cause, then likely the SmartKey sensor inside the key cylinder is bad. It is supposed to scan the RFID
in the card or key to allow turning the cylinder to start the engine.