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- RDX Aspec Adv.
Seriously? That's a huge fail. #1 thing I hated about my 2015 cx5.
2017~2024 Product sucks
- Thread starter SurfDoggie
- Start date
Seriously? That's a huge fail. #1 thing I hated about my 2015 cx5.
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- Central Virginia
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- 2019 CX-5 Reserve
They're getting more and more patient, too.
He joined 2 1/2 years ago before finally posting this rant.
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- 2019 CX-5 AWD
Recording sounds (not a conversation, sounds) doesn't prove s***. You need a video.
If the steering wheel is clicking (the real problem you mentioned), record a video or reproduce the problem, get it fixed under warranty from a qualified dealer.
I saw the panel gap between the hood and front quarter on the new rav4. It was atrocious. Felt like the car was in an accident
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- 2023 CX-5 2.5 Turbo AWD Auto
RIP 8/23:2013 CX-5 Sport FWD Auto 120k
Definitely. Im going to add sound deadening to mine soon. People are reporting good results by doing it on their own but it sucks having to do that on a 2019+ $30k+car. Toyota builds a solid car but the lack of sound insulation is an obvious cost cutting measure. I doubt theyll add acoustic glass to the Prime so thats something itll always be lacking down the road.
Another goofy feature missing on my 19 XLE Premium: footwell and storage tray lights. The wiring is there but not the actual lights that come on the higher trims. Spent $45 and installed them. Another obvious cost cutting measure. Sincerely hoping the Prime doesnt cut little corners like that.
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- 2023 CX-5 2.5 Turbo AWD Auto
RIP 8/23:2013 CX-5 Sport FWD Auto 120k
Whats even goofier is the gap between the headlights and the hood. The hybrid has some rubber trim on the headlight to seal that large gap, but owners have found its completely missing on the gas versions. Nobody knows why its not there either besides it being another cost cutting measure. They skimped on the US models: The EU versions have the rubber trim there on both gas and hybrids.
How'd you get 48 posts and never hear about the door locks whining? They all seem to do it. It is not harmful and they don't break because of it. I have no idea what the clicking in the steering column is, but I'll bet it is just a rubbing wire. I paid $29k for mine and the D@#n thing just keeps wearing out tires!!! 48k miles and already on my second set! I think I'll burn it down in the driveway! And don't EVEN mention that POS Blose audio!!!
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I'm guessing you've got the itch for a new car.
No need to rationalize with irresolvable "problems".
Scratch that itch -- get something new!
My Suggestion: Get a short-term lease for your next new car.
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- 2019 CX-5 AWD
The problem with doing a bunch of short term (24 month) leases is the tax bill can be a big hit if you're paying sales tax on the full purchase price as in many states, plus acquisition fee which is usually around $600, and other fees.
I wouldn't do one with less than 15k/yr. If I put low miles on the car, I may buy it out of the lease and resell it. Or keep it if it proves reliable.
rockethead26
2019 CX-5 Reserve
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- N. Arizona @ 7000'
You guys do know that the OP hasn't returned since the first post, right?
Yep, just another bogus review. Remember *gas smell* guy a little while back? Lol
I agree - this is blown out of proportion. Every car will have little issues. Also, if OP would seriously consider buying a Toyota then why buy a Mazda at all. They appeal to 2 very different types of consumers in my opinion.
Question though - some people mentioned they actually were able to get cooperation from Mazda US. I'm from Canada so maybe things are different, but how did you guys successfully get in touch with Corporate? I've tried and never got any responses.
Question though - some people mentioned they actually were able to get cooperation from Mazda US. I'm from Canada so maybe things are different, but how did you guys successfully get in touch with Corporate? I've tried and never got any responses.
Arcticshade
Contributor
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- 2017 CX5 GT AWD w/ PP & 2016.5 CX5 GT AWD w/ Tech and Nav
I've contacted Mazda USA three different ways:
The first time was via old fashioned letter. I expressed my concerns and provided contact information including my phone number. A had a representative call me a couple days later to work out my situation. It is important to note that I was able to receive his work contact information for direct follow up via phone, email, or letter. Any follow up questions I just contacted him directly.
The second time I had a quick question and I called the general number. Had to wait a bit, but I spoke with a live person who answered my question. No additional contact information was provided.
The third time I emailed Mazda through the Contact Us site. Took a couple days for a reply but I got my question answered and he provided me with a direct email address should I have any additional questions.
Hopefully you'll get the same kind of service through Canada. If you need it here is there info:
https://www.mazda.ca/en/about/contact-us/
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- Plano, Texas, USA
When people in the US contacting Mazda Corporate, they actually contact Mazda North American Operations in Irvine, California. Youre in Canada, you need to contact Mazda Canada in Richmond Hill, ON. If you call them, therell be a live person answering your phone.
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- 2018 CX-5 Sport
I think he didn't get good service/respect from the dealer, and he responded by bashing the product on a site where a lot of people would see it to try to slow down sales.
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- 2018 CX-5 Sport
Also the reflection guy. He recommended no one buy a CX-5 because of the reflection.
Ronzuki
South Central PA
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- 2018 CX5 Touring
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- w/ Pref Pkg
I took it with a grain of salt as though it were an Amazon review. If he really wanted to blast the dealer specifically, there are better local to him places to do that.
