Hey anm6! About reworked...
11.18 Ken got my money and confirmed turbo went for rebuild with the estimation of 2 weeks: "perfect thanks. two weeks, i am going to try and have it done before thanks giving"
12.04 Ken said: "You should have your turbo in about two weeks or less sir" (that time I thought of he already finished it and sent to me)
12.08 Ken said: "The turbo has not shipped quite yet"
12.09 Ken said: "On the turbo - just waiting to hear from my machine shop"
12.17 Ken said: "The Turbo was finished and shipped back to me from the machine shop today"
Last message from him at 12.21:
No, I do not feel my service is incorrect as you call it. What progress would you like, same as last time where I told you your Turbo was o its way back to me? Or where I said I would update you when it arrived and shipped from me, to you. The distance between machine shop and I is vast.
On Dec 20, 2010 11:54 PM, "Evgueny Zhidkov" <jackis@inbox.ru> wrote:
> Hi Ken!
> Last month I charged you by 620+550 for turbo and some engine stuff. These are def not a penny anyhow. I assume some order progress feedback is a must, also because last year I already charged you more than 2K$. I don't like the way I am getting 1 word per week from you. Don't you find your customer service a little bit incorrect?
> Have a good night,
> Eugene.
Again, I believe it is a great turbo. But I don't like the way when smbd says - okey, you will get in in 2 weeks, and then, in 17 days, well, I have a great service, what do you want from me?
I am not complaining, just want to know, how long have you been waiting for your turbo to be rebuilt?