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The Mazda TCU or Telematics Communication Unit is having issues connecting with car and phone network for MyMazda App features, there is now a download update file available, rather than repeat here please go to this link inside this forum.
mazdas247.com
MyMazda App will not communicate with car (where applicable)
Owners may experience that the MyMazda APP cannot communicate the vehicle properly resulting in following issues. Remote Door Lock / Remote Door Unlock will not work. Condition monitor information is not refreshed. The reason why is the telematics communication unit (TCU) fails to...
