LinuxRacr's Haltech E6X Log..

have you talked to haltech yet? They might send you a replacement, refurbishing or something.
 
The won't. They want me to send the unit back for repair. Juan is talking to them to help me get it done as fast as possible, but I am totally SOL.
 
wow man. This is kinda gay.... it sucks that no one can trust you- instead "you ship first" NONSENSE.
 
You have to ship it to Haltech in australia? they can't do a distributor in the country, like Juan? What about the warranty?
 
pdhaudio83 said:
wow man. This is kinda gay.... it sucks that no one can trust you- instead "you ship first" NONSENSE.

Do you think you can walk into Sears and tell them your drill broke and it is sitting at home. Will they give you a new drill and let you out the door with your word that you will bring the broken one back. Welcome to the real world. How does a company know what is wrong or not if they do not have it back for testing. Also until they get it back they would not know if it was a build problem or a end user problem.

You must not work for yourself because you have not a clue on how things work.
 
no Nick, actually I do work, in a Restaurant- when was the last time people paid before eating? lol

back on topic...
 
pdhaudio83 said:
no Nick, actually I do work, in a Restaurant- when was the last time people paid before eating? lol

back on topic...

Yes you work for somebody and not for yourself.

Any fast food place for one comes to mind. Even when you pull your car up to the window you have to pay for your food before they hand it to you.

I am sure you do not let the leave before paying. You do not take their word that they will be back later to pay for it.
 
good gracious dude, back on topic. since Juan knows linux, its a bit different a situation now don't you think?

I think it'd be super if Juan would reach out like he has to me and others, I know this puts him in a tight spot, but linux is established, not like he is going to benefit from two units, or take one and run.
 
pdhaudio83 said:
good gracious dude, back on topic. since Juan knows linux, its a bit different a situation now don't you think?

I think it'd be super if Juan would reach out like he has to me and others, I know this puts him in a tight spot, but linux is established, not like he is going to benefit from two units, or take one and run.

Yes it would be cool to get a replacement from Juan.


So who did you mean with your post about this?

wow man. This is kinda gay.... it sucks that no one can trust you- instead "you ship first" NONSENSE.
__________________
 
MPNick said:
Yes but Haltech does not know the end user. This is why things work the way they do.

Which is why I was hoping Juan could assist him in getting him one until Haltech repairs his..

I'm done with this thread for a while :)

sorry for thread jacks, Pat
 
enough about this already. It's LinuxRacr's log, if I recall correctly. I can say this because I too have hijacked this thread.
 
pdhaudio83 said:
Which is why I was hoping Juan could assist him in getting him one until Haltech repairs his..

I'm done with this thread for a while :)

sorry for thread jacks, Pat

Making a post like that can make a Vendor or company look bad for no reason.
 
Juan IS assisting me. He is doing what he can. MPNick is right. I wouldn't expect him to give me a free one. That's a lot of money. I was really shocked when he overnighted me the 1st unit before I paid for it. I sent him the money, and all was good. He know's he can trust me. Remember also that he is not in business by himself. He has other associates. They would take a big risk. They did, and the didn't get screwed. Patrick, thank you for your concern, but all is ok. This discussion is over.
 
(thumb)

Thanks to Juan as well. I didn't mean to say anything negatively, just the "best" on the board always bring out the worst in some people.
 
s*** dude, hopefully it doesn't take as long as the Perfect Power stand alone did when you sent it to Africa. Good Luck!
 
The thing is if Juan had a unit in stock, he would have shipped it to me by now. It's just that he's been waitin on Haltech to give him units.
 
I hear its a problem that happens with increasing odds....

Did it have anything to do with the software update? I heard that the latest software update isn't the best idea.
 

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