GWDavis281 said:
Are you happy with the experience?
What are you buying from them?
Thanx, Glenn |B)
I bought a Mazda5 from them last weekend. My sales guy was great and I would definitely do business with him again. That said, there are a couple of points to mention:
1. I have no experience with their service department
2. They low-balled my trade-in, so I decided to sell privately, no big deal since I'll probably double my money
3. The sales guy and his manager gave me conflicting information about having a remote start installed. One said it was a factory installed item and I should just get one after market for $199. The other said that I should just buy the car now and then come back and have it installed. All this after I told them I was in no rush and would wait for a factory order if necessary. They countered with a) prices will go up and b) there is a problem with remote starts and they're not installing any at this time. Whatever, I ended up getting the car w/o remote start, but I'm not 100% happy.
4. Through work, we qualify for S-Plan pricing, which is the same as Edmunds.com invoice pricing. They gave my invoice but tacked on fees for "Boston area" and because the car was not in inventory (they had to get it from another dealer). Unfortunately we didn't have much information on the S-Plan so I had to take the dealer's word. I don't mind paying a fair price but I would appreciate if things were a little more transparent. In the end, I didn't even have to prove that I worked for the qualified employer, so I would recommend to anyone that they demand S-Plan pricing.
As far as car purchasing experiences go, I rated this a 5 out of 5 for the sales person and 4 out of 5 for the dealership. The vehicle gets 6 out of 5 (headbang) (headbang) (headbang)