GOOD NEWS FOR CANADIANS!!!!

[Cameleon3]

I just spoke to a customer support rep. for Mazda...she told me that the states have admitted that there is a problem with the bushings and to contact my dealership so they can replace them, they just finished having a conference call...she also said that they need to put silicon grease in the bushing which wasn't done during the production of the car...

 

[KurtMP3]

Thank you! I was saying earlier in my posts yesterday that they had admitted a problem...now lets see how long it takes Mazda Canada to act on the problem!

 

[Newf]

This isn't exactly new news. I'm very close friends with the manager of Mazda here. Back in November we were both fed up with getting mazda of Canada to admit anything. Eventually, we got passed all the "little people" and had an interesting conversation with the head of the Eastern Region...something or other. Anyhow, he indicated then that mazda was aware of the problem, but that it would take a least 3 months before it got fixed and that Japan was trying to design a fix for it. That was Nov.

Now is now. If the customer support reps....aka little people know now, that's good, it means progress of some sort. And the fact that they know to put silicon on it is also good, it means someone is listening. Although I hardly call silicon a "fix".

Regardless, I think we are all anxious to get this resolved. If this car was any other car, say a civic, I would have traded it by now because of it.

laters

 

[Cameleon3]

Well, when I called they weren't even aware of the problem...I find it strange though because a lot of people in the US are having the same problem...I even showed the customer support rep. this site so she can pass the message that I ain't the only one with this problem...HAS ANYONE ELSE ENCOUNTER ANY OTHER PROBLEMS WITH THE MP3 THAT IS COMMON WITH OTHER OWNERS??

 

[CANMP3]

I went to my dealer in Halifax the other day for my first checkup. I mentioned the problem to him and he looked at it.
He then ordered some part (I think bushings) and told me that it would be under warranty.

I just asked him to see what was wrong.
Good service here.

 

[Cameleon3]

s***..I wish I had that kind of service...the way my dealership solves problems here is greasing up everything...or just telling me they can't find anything wrong with the car...kind of rough especially since I paid over 20 Gs for this car...

 

[KurtMP3]

Just over 20 Gs...try close to 30!

 

[Newf]

yeah really, mine was 25g, plus the maint. plan and extended warranty.......bla bla about 27 g

I must be nuts. But I LOOOOVE my car. I just had the chance to trade for a 99' V6 accord with 50000kms, ground effects ,spoiler, leather every option for about 21g.... Thought about it....still thinking.....nahhh.

 

[KurtMP3]

I paid 29 something after taxes, alarm, wheel locks, and all that other tax/freight crap

I dunno I know there were other cars out there for the same price, I just love knowing my car is rare and i wont see that many around....also knowing that im not another Civic cruising around, when people see my car they wanna talk...whats the chances someone would want to talk if i was just another civic with work on the car????

 

[mngai]

Cameleon ... when are you getting the new parts? Make sure you share with us how it works. I guess it's time for another trip to my dealer.

BTW, does anyone here get their car from Westowne Mazda in Etobicoke / Mississauga?

 

[Cameleon3]

Well, I spoke to the director of service at my Mazda Dealership...I told him to call the technical hotline (internal hotline)...he gave them a call today and will get back to me tomorrow..so I have my fingers and toes crossed...

 

[martroy]

Cameleon3 : who is your dealer ?

Martin

 

[Cameleon3]

Mazda St-Constant...service is pretty bad there...everytime I go and I have a problem they can never seem to figure out my problem..and the funny thing is that they never even try to fix it...but hopefully they will help me out this time...I am starting to hear clunking in my head while I sleep...

 

[frady2001]

holy s***, yall got shafted, i paid 17,500 out the door. i would have bought the new is300 if i was gonna spend 29. good god, i love my car but not that much

 

[LinuxRacr]

I think that they may be speaking in terms of Canadian monetary units. I do not know the conversion factor though.

 

[Newf]

frady2001:

That's Canadian dollars. And there is more to figuring out what that is in US then just the exchange rate ( 1.56 lately) Cars prices are different then normal things you buy. I can't remember the trick, but there is one.

 

[Cameleon3]

Well, my mazda dealership actually got back to me...there is a problem with the bushings..and they must add silicon grease...they have ordered them already but they are back ordered...he will give me a call when they come in...EXCELLENT!!!!!!!!!!
If you want your dealership to wake up..tell them to call their technical hotline...

 

[louis]

Well if you live near montreal and are looking for a good dealer, try mazda 2-20 in DDO. Service is great.

 

[Cameleon3]

Well...Tuesday will be the big day...My new bushings just arrived so hopefully no more clunking for me...I am also going to check the noise I get when I shift from 2nd to 3rd..some kind of crunching noise...wish me luck!!!! have a great weekend everyone...

 

[enry]

hey loulou is that where you got your car, I got mine there too! who's your rep? are you the poor bastard who got first his stereo jacked, then, while waiting for the replacement stereo, the mags as well?