I agree with you to an extent. BUT...if someone is going to take a job where their knowledge is going to be out in the open they should at least of some kind of pride about knowing what they're talking about. I know at my dealership we had a very "smart-ass" customer who in one sense I can;t blame. A salesman told him basically a bunch of bologna about a cobalt SS and how it had almost 300hp, would do the 1/4 mile in 14 flat, etc, etc...So he bought it, actually got all this stuff the salesman told him in writing, went to the track, got it dynoed, etc, etc...Obviously it didnt live up to anything that had been told/written to him. Of course the dumbass salesman thought it was wierd or a joke when the guy did it...But when he came back two months and 6,000 miles later wanting his money back, no one was laughing. And guess what...HE GOT HIS MONEY BACK. I dont know what happened to that salesman, but no one ever saw him again, thats for sure.