CX-5 Doors and Trunk opening by itself

[24CX-5GS-RW]

Hi everyone,

I noticed my 2024 Mazda CX-5 GS sometimes has a tendency to unlock doors and open tailgate by itself. I would have keys in my pocket and not press anything. My phone notified me per screenshots attached.

Dealership is willing to diagnose issue but if it's not warranty covered I'll be out of $199 just for diagnostics fees .

Any ideas?

 

[RedBaron]

Take the keys out of your pocket and see if it happens again. Could just be something in your pocket pressing buttons without you realizing it.

 

[stickerbush]

Does this happen to doors and lift gate at the same time? Or sometimes doors, sometimes lift gate?

 

[24CX-5GS-RW]

Take the keys out of your pocket and see if it happens again. Could just be something in your pocket pressing buttons without you realizing it.

Oh darn it. I might need to get a protective pouch to prevent it from pressing...

Bad design putting buttons on the side

 

[24CX-5GS-RW]

Does this happen to doors and lift gate at the same time? Or sometimes doors, sometimes lift gate?

Sometimes door sometimes the trunk

 

[GFrosty]

I noticed my CX-5 sometimes has a tendency to unlock doors and open tailgate by itself. I would have keys in my pocket and not press anything. My phone notified me per screenshots attached.

With my 2016.5 CX-5, frequently when I have my key fob in the front pocket it'll act as though I've pressed a button. Particularly likely if there is at least one other item in that pocket. But if in a shirt pocket, there are zero "butt calls" (so to speak).

The owners manual does recommend to not ride around with the fob in the center console. And you're finding flaky behavior if in a pants pocket. I'd try a shirt chest pocket and see if the strangeness ceases.

 

[stickerbush]

Oh darn it. I might need to get a protective pouch to prevent it from pressing...

Bad design putting buttons on the side

Yes, bad design. Same thing has happened to me when I have the fob in jeans pocket. The worst is when the alarm goes off and horn starts honking. Yikes!

 

[24CX-5GS-RW]

With my 2016.5 CX-5, frequently when I have my key fob in the front pocket it'll act as though I've pressed a button. Particularly likely if there is at least one other item in that pocket. But if in a shirt pocket, there are zero "butt calls" (so to speak).

The owners manual does recommend to not ride around with the fob in the center console. And you're finding flaky behavior if in a pants pocket. I'd try a shirt chest pocket and see if the strangeness ceases.

I might get a Faraday cage with durable cover so it won't press by accident or send signals to thieves trying to steal my car thanks

 

[cz5gt]

Its a known issue with these large fobs from 2020-. Mazda NA has a service bulletin for the key fob. They got ia fix which increases the time to activate when pressing the button.
Ask your dealer to look into the TSB for the fob. It is covered under the 3/36 warranty.

The other alternative is a key fob cover which goes above the buttons and has a cutout hole for them. Thats what I use and problem solved.

 

[24CX-5GS-RW]

Its a known issue with these large fobs from 2020-. Mazda NA has a service bulletin for the key fob. They got ia fix which increases the time to activate when pressing the button.
Ask your dealer to look into the TSB for the fob. It is covered under the 3/36 warranty.

The other alternative is a key fob cover which goes above the buttons and has a cutout hole for them. Thats what I use and problem solved.

Thx will look into it

 

[RedBaron]

Oh darn it. I might need to get a protective pouch to prevent it from pressing...

I got one like this for my CX-50. Buttons are well protected from accidental pushes. Only issue with mine is that although the button positions are indented in the leather on the side, they are still difficult to see. So, I got a silver Sharpie and outlined the 'open' button - works like a charm.

 

[GrampaSlade]

Put the fob in your pocket horizontally with the buttons up.

 

[jadmt]

the mazda key fob on my 2023 cx5 turbo is the worst fob I have ever had...I have popped the trunk and unlocked by accident many times if I am close and bend over to tie my shoe or something...I am not fat and I don't wear tight pants either.....just a poor design..never do it on any of my other vehicles.

 

[ADS-B]

I've had the trunk open once or twice and that happened right after I bought the car. It never happened again since and my explanation was that I did not locked the car completely. I came to the conclusion that if I lock it with a double click, to hear the lock beep, then no door will open uncommanded. I don't know if it's true or not but that's what I do.

 

[24CX-5GS-RW]

Hi everyone I ordered this case. Multiple reviews stating it sort of fixed the accidental pressing in pocket...

https://www.amazon.ca/REPROTECTING-Compatible-2019-2021-WAZSKE11D01-662F-SKE11D01/dp/B09BBHK72M?ie=UTF8

Thanks for the help. I thought I was going to need to out 200

 

[GrampaSlade]

I have a question. You carry your keys and phone while at home?

 

[24CX-5GS-RW]

I have a question. You carry your keys and phone while at home?

No I put keys in my outdoor jeans on a chair
But today was wearing jeans and got the trunk open .

 

[cz5gt]

Hi everyone I ordered this case. Multiple reviews stating it sort of fixed the accidental pressing in pocket...

https://www.amazon.ca/REPROTECTING-Compatible-2019-2021-WAZSKE11D01-662F-SKE11D01/dp/B09BBHK72M?ie=UTF8

Thanks for the help. I thought I was going to need to out 200

cut the button area only in the sillcone and you would be good. Dont use the black one as main one as it atrracts dust like crazy on the shell.

 

[RedBaron]

Yeah, I would steer away from the silicone ones. They get staticky and attract dirt. That's why I suggested the leather ones.

 

[N7turbo]

This one has been good for me for a year now.

https://a.co/d/6esXiJP

I tried another one that matched my black with red stitching interior and the fit was too tight and the buttons would not line up.