Bought a Mazda Rhodium white paint pen and it's flat gray

[jadmt]

I bought an OEM mazda paint pen for the rhodium white and paint comes out flat gray. I shook it for 2 or 3 solid minutes and not even close to a color match. the pen has the same paint code as my door sticker and says rhodium white on the pen so not sure if mis-labeled or what.

 

[RedBaron]

Return it. Did you get it from the dealer? Or aftermarket?

 

[jadmt]

Return it. Did you get it from the dealer? Or aftermarket?

ebay notified the seller this morning (medmazda) and they got right back which is pretty amazing for a sunday. they will test one to make sure it is correct and send it. medmazda is a legit dealer.

 

[veritas80]

This is interesting, I got mine from mazdaparts direct but haven't used it yet since its been so hot here and I don't have access to a garage to do the touch up and have it dry properly.
Maybe I should test it and make sure it isn't grey lol.

 

[cz5gt]

same here. I think that paint color is almost impossible to get into paint pen. It ends grey-ish when put on the car.

You gotta shake it a lot and then paint few inches on a paper first. That removes a lot from the grey but still its not what you have on the car. Unfortunately thats what it is with these tri-coat special colors. Mine was also from medmazda

 

[jadmt]

same here. I think that paint color is almost impossible to get into paint pen. It ends grey-ish when put on the car.

You gotta shake it a lot and then paint few inches on a paper first. That removes a lot from the grey but still its not what you have on the car. Unfortunately thats what it is with these tri-coat special colors. Mine was also from medmazda

yes I followed the instructions where they tell you to paint 2 cm on a piece of paper and shake for a minute. I actually shook it for about 3 minutes and probably ran 4-5 cm and it was still gray. disappointing to say the least. too bad they were not the traditional paint sticks that had the brush.

 

[themp]

I just purchased touch-up paint Rhodium White 51K for my 2025 CX-5 from my dealer. 51K is what is on the door sticker. It comes out grey no matter how much I pre-paint on a piece of paper. Very strange they cannot get this right now a days....

 

[ceric]

I got a pearl white '22 CX5.
When I tried to touch up several small areas, it came out as greyish color.
I had to shake it for much longer (maybe 5+ mins).
Eventually, I started to see white color.

My advice... shake it longer and see what happens.
I did not have to do this for Deep-sea blue or Sonic Silver.

 

[cz5gt]

yeah all the "special" mazda colors are like this. Its very tough to match.
The normal colors dont have this problem. My other black CX5 pen is perfect match.

 

[jadmt]

I got a pearl white '22 CX5.
When I tried to touch up several small areas, it came out as greyish color.
I had to shake it for much longer (maybe 5+ mins).
Eventually, I started to see white color.

My advice... shake it longer and see what happens.
I did not have to do this for Deep-sea blue or Sonic Silver.

You can shake it for an hour and still comes out greyish.

 

[N7turbo]

I'm guessing it's because you don't have the special clearcoat.

 

[GTXT23]

I bought an OEM mazda paint pen for the rhodium white and paint comes out flat gray. I shook it for 2 or 3 solid minutes and not even close to a color match. the pen has the same paint code as my door sticker and says rhodium white on the pen so not sure if mis-labeled or what.

Med Mazda is reliable and I have that pen - Same Rohidium White Metallic - color 51K - code - N51K-77-710 - shake well - maybe it froze if in garage - or some prankster swapped the label as it does peel off easily - just return it