So I am new here just was doing a little research to see if I was the only one with cx-7 problems. Not to say I am Happy to see it, but am Happy to see I was not the only one. Unfortunately, my dealer was an ass hole!
At less then 500 miles my car said I had a gas cap problem. I brought it to the shop and they had it over night. The next morning I came in to pick it up and they told me that nothing was wrong with the sensor. The dumb ass tech then walked me outside and taught me a lesson. He opened up the gas cover took off the cap and proceeded on telling me how to properly close a gas cap. (As if after 15 years of driving, I have never filled up a car with gas before.) Repeatedly the sensor went off and over and over again the same old story of how nothing is wrong and this is how you screw on a gas cap. Low and behold, towards the end of my cx-7 ownership a recall came out. Who was stupid now!
Now at 35,000 miles, the car had a horrible cranking and grind came out of the engine area. I called the service department to have them come and pick it up so they could fix it. (I purchased the extended warranty for 100,000 miles so it was still covered by my dealer and Mazda) They told me that it was fine to drive in the next morning and they would look at it then. So I drove over 25 miles to the dealership and when I got there, the car was stalling and over heating. Smoke and burning smells were billowing out everywhere. They then looked at my car and told me that it was a faulty pulling system and replace the belts and gears.
The nightmare continues: At 41000 my husband takes the car to work to get its oil changed after work at the same time the check engine light appears. Therefore, he took it to the dealer. The dealer told him they could only see it by appointment only. So He left and as soon as he was about 3 miles away the car died. He called them up and they came and got it.
The first tech to call me informed me that the car died because the battery was dead. I then asked him, if that was so why did the car start in the first place I thought the battery starts up the engine?
He then proceeded to tell me that once they replace the battery they could explore any other problems with the vehicle.
While it was there they proceeded to tell me the opened up my engine and could see build up. In addition, that they were voiding my warranty because I never did any oil changes. When I gave them proof the called me a liar. I had my oil changed every 3000 miles as recommended.
So after them having my car for a month Mazda, and my dealer void the extended warranty. They then told me that my only option was to put a new engine in the cx-7. Moreover, that would cost me $10,000, but if I promised to continue to be a loyal customer and say nothing bad about them, they would fix everything for $6000.
After I gave them permission to replace the engine, they informed me that the turbo itself is also out! I informed them that they never true told me what was wrong with the vehicle and if I was dropping $6000 on a new engine, the least they could due was replace it. Low and behold anther $500 for a turbo.
Therefore, I see all of you had smoke issues. Well be careful so did we. Now I own a dead engine in my garage and a new engine in the cx-7!
