I'm going to be bringing my 2014 CX-5 GT in for service Wed, and I'm trying to type up a list of things for them to look at AND to document. While I'd love for them to "fix" these things, I really don't think it'll happen based on what I'm seeing on this forum. I really just need to get this stuff documented for now. (Yes, for legal reasons... but that's a different topic.)
While I realize that there are MANY other issues, I wanted to keep the list reasonable, centered on a specific area, include things that are easily documented/repeated, and are items that are important to me. If only these items were to get fixed, I'd walk out a happy customer.
For each item, I needed a short sentence that summarizes the problem (for inclusion on the service order) and a longer description that the service techs can use to repeat the problem. Below is what I've come up with - I'd like any feedback on these specific items. What I'm looking for in replies are errors in my descriptions or problems with my "summary sentences." Please don't reply to add your own wish lists, or to attack mine...
1. iPod disappears after changing radio mode:
Start the car, put the radio into "iPod" mode, and wait for it to start playing music. Once the music starts, change the stereo into another mode (such as Sirius.) Wait 10 seconds. Put the car back into iPod mode. Note that the iPod is no longer detected. EXPECTED: The car should see the already detected iPod and immediately start/resume playing.
2. iPod playlists play wrong songs in playlists:
Start the car, put the radio into iPod mode, and wait for it to start playing. Choose the "iPod menu" option to navigate to select a playlist. Select a specific playing, then select the first song on the playlist. Note which song is actually playing. Choose the "iPod menu" option ang again navigate to select a playlist. Choose a DIFFERENT playlist from above and select the first song on the playlist. Note which song is actually playing. Either once or both times doing this, the selected song will not play, but a different song (from another playlist) will actually be playing. (If this works properly for one given playlist, it won't work properly for any other playlist.)
3. iPod takes a VERY long time to start up EACH time the car starts:
Start the car with a fully loaded iPod connected. (For testing, an iPod with 30 GB of songs is available.) Note that the car takes quite a bit of time before the iPod is ready to play. (If you change radio modes while it's still loading, and then change back to iPod mode, it's possible that the iPod won't ever fully load due to another bug.) This would be reasonable if it only happened when the iPod was initially plugged in. However, this happens EVERY SINGLE TIME the car is started (assuming a 5 to 10 minute delay between stopping and starting the car.) With a nearly full 120GB "iPod classic" (which mazda specifically supports), the delay times are in excess of 20 minutes, making the iPod support completely useless for daily commutes.
4. iPod doesn't resume playback when car is started:
Start the car, put the radio into iPod mode, and wait for it to start playing. Choose a specific playlist (and be amused when it plays something completely different.) Stop the car and wait 5 minutes. Restart the car. Wait several minutes for the iPod to start playing, and note that does not resume playback from where it left off, but seems to start playing the first song on the entire iPod (when sorted alphabetically.) To contrast this, do the same test with a CD pre-loaded with mp3 files (one will be left in the car for testing.) Note that with the CD loaded with mp3 files, it resumes properly. It also resumes properly when playing a music (CD-DA) CD.
While I realize that there are MANY other issues, I wanted to keep the list reasonable, centered on a specific area, include things that are easily documented/repeated, and are items that are important to me. If only these items were to get fixed, I'd walk out a happy customer.
For each item, I needed a short sentence that summarizes the problem (for inclusion on the service order) and a longer description that the service techs can use to repeat the problem. Below is what I've come up with - I'd like any feedback on these specific items. What I'm looking for in replies are errors in my descriptions or problems with my "summary sentences." Please don't reply to add your own wish lists, or to attack mine...
1. iPod disappears after changing radio mode:
Start the car, put the radio into "iPod" mode, and wait for it to start playing music. Once the music starts, change the stereo into another mode (such as Sirius.) Wait 10 seconds. Put the car back into iPod mode. Note that the iPod is no longer detected. EXPECTED: The car should see the already detected iPod and immediately start/resume playing.
2. iPod playlists play wrong songs in playlists:
Start the car, put the radio into iPod mode, and wait for it to start playing. Choose the "iPod menu" option to navigate to select a playlist. Select a specific playing, then select the first song on the playlist. Note which song is actually playing. Choose the "iPod menu" option ang again navigate to select a playlist. Choose a DIFFERENT playlist from above and select the first song on the playlist. Note which song is actually playing. Either once or both times doing this, the selected song will not play, but a different song (from another playlist) will actually be playing. (If this works properly for one given playlist, it won't work properly for any other playlist.)
3. iPod takes a VERY long time to start up EACH time the car starts:
Start the car with a fully loaded iPod connected. (For testing, an iPod with 30 GB of songs is available.) Note that the car takes quite a bit of time before the iPod is ready to play. (If you change radio modes while it's still loading, and then change back to iPod mode, it's possible that the iPod won't ever fully load due to another bug.) This would be reasonable if it only happened when the iPod was initially plugged in. However, this happens EVERY SINGLE TIME the car is started (assuming a 5 to 10 minute delay between stopping and starting the car.) With a nearly full 120GB "iPod classic" (which mazda specifically supports), the delay times are in excess of 20 minutes, making the iPod support completely useless for daily commutes.
4. iPod doesn't resume playback when car is started:
Start the car, put the radio into iPod mode, and wait for it to start playing. Choose a specific playlist (and be amused when it plays something completely different.) Stop the car and wait 5 minutes. Restart the car. Wait several minutes for the iPod to start playing, and note that does not resume playback from where it left off, but seems to start playing the first song on the entire iPod (when sorted alphabetically.) To contrast this, do the same test with a CD pre-loaded with mp3 files (one will be left in the car for testing.) Note that with the CD loaded with mp3 files, it resumes properly. It also resumes properly when playing a music (CD-DA) CD.
