Tried to get a answer from Mazda about warranty coverage if using 5w-30 in the USA. Initial response they said 0w-20 was mandated for better mileage and using another viscosity “can” lead to possible rejection of warranty.
I pushed them to answer whether if I follow the severe duty schedule, change every 5k with full syn 5w-30, whether my warranty would be invalidated. Response:
“Thank you for contacting Mazda Customer Experience Center.
Hello again, this is XXX from the Mazda Customer Experience Center.
I will include a few documents that provide more information regarding the maintenance of your vehicle. I will include a link to the full documents below as well.
You are responsible for properly operating and maintaining your Mazda Vehicle in accordance with the instructions described in your Owner’s Manual. If your vehicle is used under severe driving conditions, you should follow Schedule 2 of the maintenance requirements described in your Owner’s Manual.
? Maintenance Records - Proof of Maintenance
To continue warranty eligibility and to protect your investment, it is your responsibility to properly maintain your vehicle according to factory recommended schedules outlined in your Owner’s Manual. As part of this you must keep your maintenance records, receipts, repair orders and any other documents as evidence that maintenance was performed. You must present these documents, should any warranty coverage disagreement occur. Failure to do so can result in your warranty being voided either in whole or in part.
Only use SAE 0W-20 oil “Certified For Gasoline Engines” by the American Petroleum Institute (API). Oil with this trademark symbol conforms to the current engine and emission system protection standards and fuel economyrequirements of the International Lubricant Standardization and Approval Committee (ILSAC), comprised of U.S. and Japanese automobile manufacturers.
If you live in the United States it requires SAE OW-20 oil with the Certified for Gasoline Engines stamp by the API.
If you live in Mexico use API SM or higher, SAE 5W-30 engine oil. If SAE 5W-30 engine oil is not available, use SAE 5W-20, SAE 0W-30 or SAE 10W-30 engine oil. The quality designation SM, SN or SP must be on the label.
Please contact us back if you need further assistance. Thank you for being the best part of Mazda and have a wonderful day.”
“Requires” 0w-20’ in the US. Cross the border and magically 5w-30, 5w-20, 0w-30, 10w-30 are okay!
What bull! We have to use a thin oil due to CAFE, and they admit its for mileage, while admitting the 2.5 runs fine on most common viscosity’s. Which we all knew
So debating whether to go with this crap for 60k, which may lead to more wear, or use my preferred 5w-30 and chance warranty issues. Leaning towards saying screw it, and taking my chances. I’ve driven over a million miles and never had a engine failure, or even had a engine burn oil. I need to get 200k out of this car
I pushed them to answer whether if I follow the severe duty schedule, change every 5k with full syn 5w-30, whether my warranty would be invalidated. Response:
“Thank you for contacting Mazda Customer Experience Center.
Hello again, this is XXX from the Mazda Customer Experience Center.
I will include a few documents that provide more information regarding the maintenance of your vehicle. I will include a link to the full documents below as well.
You are responsible for properly operating and maintaining your Mazda Vehicle in accordance with the instructions described in your Owner’s Manual. If your vehicle is used under severe driving conditions, you should follow Schedule 2 of the maintenance requirements described in your Owner’s Manual.
? Maintenance Records - Proof of Maintenance
To continue warranty eligibility and to protect your investment, it is your responsibility to properly maintain your vehicle according to factory recommended schedules outlined in your Owner’s Manual. As part of this you must keep your maintenance records, receipts, repair orders and any other documents as evidence that maintenance was performed. You must present these documents, should any warranty coverage disagreement occur. Failure to do so can result in your warranty being voided either in whole or in part.
Only use SAE 0W-20 oil “Certified For Gasoline Engines” by the American Petroleum Institute (API). Oil with this trademark symbol conforms to the current engine and emission system protection standards and fuel economyrequirements of the International Lubricant Standardization and Approval Committee (ILSAC), comprised of U.S. and Japanese automobile manufacturers.
If you live in the United States it requires SAE OW-20 oil with the Certified for Gasoline Engines stamp by the API.
If you live in Mexico use API SM or higher, SAE 5W-30 engine oil. If SAE 5W-30 engine oil is not available, use SAE 5W-20, SAE 0W-30 or SAE 10W-30 engine oil. The quality designation SM, SN or SP must be on the label.
Please contact us back if you need further assistance. Thank you for being the best part of Mazda and have a wonderful day.”
“Requires” 0w-20’ in the US. Cross the border and magically 5w-30, 5w-20, 0w-30, 10w-30 are okay!
What bull! We have to use a thin oil due to CAFE, and they admit its for mileage, while admitting the 2.5 runs fine on most common viscosity’s. Which we all knew
So debating whether to go with this crap for 60k, which may lead to more wear, or use my preferred 5w-30 and chance warranty issues. Leaning towards saying screw it, and taking my chances. I’ve driven over a million miles and never had a engine failure, or even had a engine burn oil. I need to get 200k out of this car
