Was given the wrong prescription for my glasses :(

[Jenn]

So I got new glasses back at the end of May, and of course used the medical plan fund for the next two years to do this. I got transition lenses, so they were expensive, etc. I got these done at Sears.

Anyway, I went to the optometrist today to get part of a medical form for my race license filled out, and mentioned to him that my right eye doesn't seem completely clear even with my glasses. So he does a couple tests, and comes to the conclusion that my prescription needs to be changed.

He looks over my chart, and admits to me that my astigmatism in my right eye doubled from last year, and he felt that giving me the full prescription to correct this with my new glasses would be too much of a change so he didn't.

So today, he gives me the full prescription, and now I have to buy a new lens because he didn't give me the right prescription in the first place.

(pissed) This is gonna cost almost $200 to fix now. And since I got my glasses done at somewhere other than my optometrist's office, it's not so easy to say "your mistake, you pay for the new lens."

DAMMIT!

 

[evilmonkeyMSP]

im sorry, but you shouldnt be paying for those

 

[Jenn]

Not sure how to go about being reimursed by the optometrist's office though...

 

[evilmonkeyMSP]

its his fault for not giving you the correct perscription anyways...you're not the damn doctor so how the hell should you know...you need to go in there & give him s***...

 

[-pixy-]

Call your insurance provider, they have records of everything and they could probaly help you sort it out.

 

[Jenn]

My lenses are scratched (even with the anti-scratch coating, and just from everyday wear/cleaning the way I'm supposed to), and they're under warranty with Sears. I'm going to see if they will replace the lenses with some that aren't scratched, and when they do, if they can change the right lens to the new prescription at no charge. If not, then I have to go after the optometrist, because there was no way for me to know it was not gonna be the right prescription until the lenses were already cut and installed.

He said something to the effect of "sometimes with astigmatisms, it takes a little trial and error to find the right prescription." WTF?

 

[Foolish]

I know you didn't get your glasses from him, but can your doctor make you a new lense? He owes you one free of charge. If he can't, he owes you $200.

 

[Jenn]

Hmm...maybe they can make a lens to fit my glasses, but I'm wondering if it will differ from the other one (i.e. different provider may have a little different formula for the transition coating, etc)

 

[evilmonkeyMSP]

either way...trial & error is not something you should be required to pay for...that is why they give eye exams...sorry but this should be at his expense...

 

[Jenn]

I agree, and I guess I'm just gonna have to be a b**** about it if they refuse...

 

[evilmonkeyMSP]

(werd) b**** on sista LOL

 

[BradC]

Same thing happened to my girlfriend. She got contacts that didnt fit her and they gave her headaches, nausea, etc, etc. She went to a new doctor and they said she has an astigmatism. HTF did the first not see that?

I think you should fight that and not pay s***!

 

[pluto316]

If you lived in here I'd go in for you and show him what's up. First you try to be nice about it, but if that fail just say you'll see him in court.

I am not sure how that works in Cananda though...

 

[CTt3P5]

My lenses are scratched (even with the anti-scratch coating, and just from everyday wear/cleaning the way I'm supposed to), and they're under warranty with Sears. I'm going to see if they will replace the lenses with some that aren't scratched, and when they do, if they can change the right lens to the new prescription at no charge. If not, then I have to go after the optometrist, because there was no way for me to know it was not gonna be the right prescription until the lenses were already cut and installed.

He said something to the effect of "sometimes with astigmatisms, it takes a little trial and error to find the right prescription." WTF?

Trial and error.... WTF!!! Then he should comp you the money for the new lenses since it was his error!!!

 

[Jenn]

If you lived in here I'd go in for you and show him what's up. First you try to be nice about it, but if that fail just say you'll see him in court.

I am not sure how that works in Cananda though...

We don't really go to court about stuff...

But I can be a hell of a b**** when I don't get my way when it comes to customer service. And if that fails, I sick my mom on them.

I get my b****-dom from her. lol

 

[65racecoupe]

Just get LASIK when your eyes get stable. Best money I ever spent.