Recall #1
- Thread starter the_saint
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isda65 said:Hmm, I hint some negative vibes hereNow why would the realization that Matrix is a "solid" car cause you (a Mazda 5 patriot) to have second thoughts on the 5? Is this just because of the recall or could it be something else?
No second thoughts, I love the 5, but I really have enjoyed the Matrix and have been very pleasantly surprised by it. If it weren't for the recall I would never have driven it.
I agree they should but I'm sure they won't
Most likely you are right. Sucks sometimes to be an early adopter. I've already got a step plate, but would love to be able to get some other discounted accessories ... maybe a cargo mat?
So we are demanding a bag of accessories, one months payment, employee pricing on our next purchase, and a 400,000 mile bumper to bumper warrantee including seat stains and tire wear. I think we should get all maintenance provided as well for free too. LoL im joking for the most part, but im sure some guy from some other country will get in here and start trashing us for not paying for the rental car ourselves.
unhappyM5owner
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I'll ask my dealer today... (hah)fam said:
I went in to put some gas in the rental a few minutes ago and I went inside and said that I wanted 5 dollars in gas. The guy at the counter smiled at me then farted and then wrote me a receipt. Im still comfused as to what that was all about.
fam said:
I spoke with Mazda customer service yesterday and they felt that the provision of a loaner was more than enough compensation. Rather than push for toys or refunds that we won't get, why not get Mazda to stand behind their product and this would be a cost effective way for them to do it.
Correct me if I'm wrong but did you not suggest a similar posture in your post http://www.msprotege.com/forum/showpost.php?p=1968908&postcount=117
Standing behind a product doesnt bring it back for the time ive been paying for it while its sat at their lot. I work in the automotive production industry. When someone messes up they pay for it. If a supplier makes a bad part the supplier pays out of their @#% to get it right. They pay every thing from the expedited tractor trailers (thousands of dollars) to get the good parts in to downtime and lost revenues\wages from the factory (add up wages for 1000 employees sitting on their butts for a few hours and it adds up) to repair costs of all the wrong units that were produced that are in the field (customer). Its how the industry works. Yes, if you are complacent and you like being pushed around and never ask for anything you wont receive anything, which is what you suggest, but im not at fault so there is no reason to be a coward. My .02 . PS In that post i mentioned I was joking, but im just depressed you arent from a 3rd world country as to make my assumption correct.
So, joking, sarcasm, and derogatory comments aside, what do you suggest is reasonable compensation for this recall. Rather than slam my ideas, how bout you step up to the plate and make some solid suggestions on what Mazda should do for the recall refugees.
The "provision of a loaner" is part of our warranty. So that being said, it is not compensation, it is Mazda's duty.afticarab said:
I'm fine with the loaner, but having to be with out MY car for the better part of a month if not more is too much, it's unacceptable IMO. I would like to see some sort of compensation for our "troubles", having to drive a vehicle that most (if not all) of us do not want. I read earlier that somebody filed Lemon Law on their cavalier, which they kept, and GM shot them a $9,000 check! I'm not asking for a huge check like that, but some free Mazda goodies, a $500 credit towards Mazda accessories, employee pricing + $1500 off on our next Mazda vehicle purchase (for our loyalty of course) or free service (free oil changes for the life of the warranty or something like that) would work for me.
*Off the wall comparison lol: Say you get married, live with your wife/husband for a few days or maybe even a month or two. Then, for whatever reason she/he gets called away and you get stuck you her/his sister/brother. Granted, it's nice to be able to beat somebody else's property, but it's just not the same as having what you really want.
Even with a rental I can beat up. Hauling a kid in and out of a 4 dr vs a sliding door has been a hassle. It has been a major hassle for me and my wife. I would never say a word if they either paid one payment or gave me 250-300 in accessories (their cost would be about 50 bucks!). It would be a dream, but if I got my 5 back and it had wheel locks, a cargo cover and net and a roof rack id promise to buy mazda the rest of my life.
afticarab said:
1. comparable loaner (gas guzzler was the only choice I was given/I drive a lot so I end up paying much more for gas this mo.)
2. extend our warranties to show that they are standing behind thier product/fix
3. monthly payment. We're not paing our $300+ a mo for the privilege of driving a loaner.
I do not think that this is asking for too much at all and would probably make loyal customers out of all of us. Not asking for a windfall here, only what's fair. Kinda sad that here we are all excited to import accessories from overseas for our fireball 5's and then our rides got yanked away from us for a mo. and who knows?
Once again, you 3rd worlders must have lacked vitamin E and your eyes are suffering with color judgement. Perhaps its your belief that you shouldnt ask for vitamin E because your country gave you vitamin A instead and you should be happy with vitamin A as a loaner and you should be happy. If you asked for a carrot they would have gutted you. All along, if you had asked for vitamin E like you wanted, maybe you wouldnt be in this mess. Analogy's are like @#@holes, everyones got one. My paypal account is familyvalues@hotmail.com
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