Recall #1
- Thread starter the_saint
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- 2010 Mazda CX-9 GT Dolphin Gray
The Media is the last source we should be listening to
I would take what NPR says with a grain of salt. The Media is the last thing we should be listening to. They have no perspective. They hear "fire" and "recall" and they apply the same logic they apply to the worst recalls in History. As far as the Media is concerned the 5 is a Pinto.
Either the 5 will be fixed or Mazda will reinburse us, it's that simple. If this was a Chevy, Ford or even a Volkswagen I'd have less faith in a fix but we've all driven the 5. It's well-designed and solid. The Japanese are known for no-nonsense engineering.
I still stick to my initial estimate: Two to three weeks. Once it gets to 4 weeks or beyond a month then I'll start worrying. Until then I have a rental and will let Mazda do their thing.
Again, Mazda has a lot riding on the 5. They don't want it to fail either.
boogaboo said:
I would take what NPR says with a grain of salt. The Media is the last thing we should be listening to. They have no perspective. They hear "fire" and "recall" and they apply the same logic they apply to the worst recalls in History. As far as the Media is concerned the 5 is a Pinto.
Either the 5 will be fixed or Mazda will reinburse us, it's that simple. If this was a Chevy, Ford or even a Volkswagen I'd have less faith in a fix but we've all driven the 5. It's well-designed and solid. The Japanese are known for no-nonsense engineering.
I still stick to my initial estimate: Two to three weeks. Once it gets to 4 weeks or beyond a month then I'll start worrying. Until then I have a rental and will let Mazda do their thing.
Again, Mazda has a lot riding on the 5. They don't want it to fail either.
Antonio DiMarco said:
I can't help not "overexamining" the issue. After having been in the computer industry for 20 years as programmer, systems analyst and now database administrator overanalyzing things is kind of second nature now
Anyway, the "software" angle was posted after mine and so I haven't taken this into consideration in my previous post.But I am not going to get into a debate about what exactly ails the 5 right now because if there's one thing that we don't have here, it is information. That's why I was careful to say that it was just my gut feel. You can't argue with that.
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isda65 said:I can't help "overexamining" the issue. After having been in the computer industry for 20 years as programmer, systems analyst and now database administrator overanalyzing things is kind of second nature now
I am not going to get into a debate of details because if there's one thing that we don't have here, it is information. That's why I was careful to say that it was just my gut feel. You can't argue with that.
Having said all of that, I'm very interested in your thoughts about the "software angle". I'm a netadmin so I know where you are coming from. I figure this is something that is very plausible and makes since to me.
I have a coworker that his Honda Insight needed a software update shortly after purchasing it so to me it seems to be a very realistic fix.
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- 2010 Mazda CX-9 GT Dolphin Gray
isda65 said:I can't help not "overexamining" the issue. After having been in the computer industry for 20 years as programmer, systems analyst and now database administrator overanalyzing things is kind of second nature now
But I am not going to get into a debate about what exactly ails the 5 right now because if there's one thing that we don't have here, it is information. That's why I was careful to say that it was just my gut feel. You can't argue with that.
Point taken and yes you are entitled to a gut feel
. Yeah we engineering types can't halep by analyze the hell out of things I'm going to give Mazda a call and see if there is some consistency to this software message.
unhappyM5owner
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- M5 MT Stellar Silver
I'm trying to stay positive but according to Mazda and the Dealer we were suppose to have heard some thing along the lines of an email to service advisors late last week. In the same vein I called dealer service today no word from Mazda.
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- 2010 Mazda CX-9 GT Dolphin Gray
unhappyM5owner said:
I just spoke to Mazda Tech support and he told me:
They are currently trying to assess a couple of fix candidates. I also confirmed that Mazda DID NOT have a fix for the issue before issuing the recall. They literally issued the recall after confirming the reports of fire. According to the Tech Support Rep he says that a month is worse case scenerio. They're trying to get a fix ASAP since the problem is causing bad press. But they don't want to rush it and get it wrong. Getting the fix wrong would be even more damaging than the intial problem.
unhappyM5owner
Member
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- M5 MT Stellar Silver
Thanks for the vine (thumb)Antonio DiMarco said:
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- 2010 Mazda CX-9 GT Dolphin Gray
the_saint said:
I spoke to tech support at Mazda again and asked them if they could issue a update on the recall. I told him that many of us are trying to be patient, but after almost two weeks and no new info, we're wondering what is going on. He said that he would relay the info to his management.
Mazda's Found The Problem...
...and it's user stupidity...65 MPH in second gear isn't a good combination in any car.
"Mazda has determined that the cause of these fires is excessive exhaust heat caused by inadvertent operation of the vehicle in the manual mode of the automatic transmission at highway speeds in second gear. It is possible that extended high-RPM operation may cause this exhaust overheat, and a subsequent fire.
Mazda will resolve this situation with the installation of a warning label instructing customers on the proper operation of the vehicle in the M mode of the automatic transmission. In addition, a heat-shield will be added to all vehicles as well as a recalibration of the automatic transmission electronic control unit.
Mazda expects all vehicles to be repaired and returned to their owners as soon as possible. New vehicle deliveries will resume as soon as vehicles in inventory are repaired. In the interim, Mazda will provide all customers with replacement transportation at no cost."
...and it's user stupidity...65 MPH in second gear isn't a good combination in any car.
"Mazda has determined that the cause of these fires is excessive exhaust heat caused by inadvertent operation of the vehicle in the manual mode of the automatic transmission at highway speeds in second gear. It is possible that extended high-RPM operation may cause this exhaust overheat, and a subsequent fire.
Mazda will resolve this situation with the installation of a warning label instructing customers on the proper operation of the vehicle in the M mode of the automatic transmission. In addition, a heat-shield will be added to all vehicles as well as a recalibration of the automatic transmission electronic control unit.
Mazda expects all vehicles to be repaired and returned to their owners as soon as possible. New vehicle deliveries will resume as soon as vehicles in inventory are repaired. In the interim, Mazda will provide all customers with replacement transportation at no cost."
the_saint said:
Weve all had to pay dearly for the stupidity of others. Its called car insurance. If youve ever been a teenage and early 20's male, youve been *****. I paid 220 a month at the age of 19 for a v6 mustang! I have bever had an accident or ticket! It still stayed around 130 until I turned 25.
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