Please help

[crocket147]

My wife recently took our '08 Mazda6 to our local dealership because it was leaking oil. I didnt bother to check what was wrong because it is still under the limited powertrain warranty. Normally, I would take it or at least go with her because I know how many auto mechanics take advantage of women because many women lack automobile knowledge. However, I was unable to go yet confident because it was warranted and I told her to call me if it was something that wasnt covered. This was my first time taking a vehicle for warranty service, and I read in my warranty guide that seals and gaskets are covered under the 5/60 limited powertrain warranty. She called me shortly after for approval and to tell me what the mechanic said. He told her that the oil filter housing was completely gone, and since it was missing and not just broken, it was not covered and would cost $60 to repair. I didnt understand how a filter housing/cap could cause a leak as I was (until now) only familiar with screw-on filters. I told her to decline the service and bring the car home for me to look at because I knew that was something I could fix and for cheaper. The dealership then told her she would still have to pay $30 for the diagnostic so I decided an extra $30 was worth it to not have to get under the car, get dirty, and make a trip to the parts store. By the time she returned I had done a little research on oil housings/caps and the thing I don't understand is, if there were no housing whatsoever, how was there oil left in it? I mean we drove at least 100 miles and it would only drip maybe 1/2 oz. onto our garage floor overnight. I know if you remove a screw-on filter completly, youll be out of oil before you get out of your driveway. My Q is is this possible, or did we get taken? Was the housing probably cracked and the dealership didnt want to cover it so they lied? It's not the small amount of $60 I'm concerened about, I just hate being taken advantage of, and I hate people who take advantage of others. Please help.

 

[vrspeedemon]

Im confused??
If the filter housing is gone then the oil would be pouring out and I'm sure that you wouldn't have made it home without seizing the motor.
Can you take pics and post them?
The 6 has a filter housing that basically looks like a shallower spin on filter, it'll be black with a silver hex type hole in the middle. This basically houses the cartrige style filter which looks like a mini version of the conical paper filter you'd find in a shop vac.

 

[KrGsMrNKusinagi]

Im confused??
If the filter housing is gone then the oil would be pouring out and I'm sure that you wouldn't have made it home without seizing the motor.
Can you take pics and post them?
The 6 has a filter housing that basically looks like a shallower spin on filter, it'll be black with a silver hex type hole in the middle. This basically houses the cartrige style filter which looks like a mini version of the conical paper filter you'd find in a shop vac.

Agreed if the housing was destroyed Oil would be going everywhere.. Either way the Cost of repair was cheap..

 

[FORZDA 1]

My wife recently took our '08 Mazda6 to our local dealership because it was leaking oil. I didnt bother to check what was wrong because it is still under the limited powertrain warranty. Normally, I would take it or at least go with her because I know how many auto mechanics take advantage of women because many women lack automobile knowledge. However, I was unable to go yet confident because it was warranted and I told her to call me if it was something that wasnt covered. This was my first time taking a vehicle for warranty service, and I read in my warranty guide that seals and gaskets are covered under the 5/60 limited powertrain warranty. She called me shortly after for approval and to tell me what the mechanic said. He told her that the oil filter housing was completely gone, and since it was missing and not just broken, it was not covered and would cost $60 to repair. I didnt understand how a filter housing/cap could cause a leak as I was (until now) only familiar with screw-on filters. I told her to decline the service and bring the car home for me to look at because I knew that was something I could fix and for cheaper. The dealership then told her she would still have to pay $30 for the diagnostic so I decided an extra $30 was worth it to not have to get under the car, get dirty, and make a trip to the parts store. By the time she returned I had done a little research on oil housings/caps and the thing I don't understand is, if there were no housing whatsoever, how was there oil left in it? I mean we drove at least 100 miles and it would only drip maybe 1/2 oz. onto our garage floor overnight. I know if you remove a screw-on filter completly, youll be out of oil before you get out of your driveway. My Q is is this possible, or did we get taken? Was the housing probably cracked and the dealership didnt want to cover it so they lied? It's not the small amount of $60 I'm concerened about, I just hate being taken advantage of, and I hate people who take advantage of others. Please help.

It sounds like the oil filter housing cap was leaking as it has an O-ring seal that can be damaged during oil filter replacement and cause the leak, and when the dealer goon tried to tighten the s*** out of it, he broke it. The filter housing cap is made of a FRP (fiber reinforced plastic) material and can be broken if not treated with the care required. Not that uncommon for goons with tools. You just got to pay for his hamfisted incompetence.