Mazda Likes To Screw Us

[SeanMSIII]

You might mention that your lawyer likes the idea of a class action: all Sport buyers who relied on the sticker and thought they were getting a 6 CD unit. If there's a class action, then they get to replace just about everybody's cd AND pay the attorney's fees of 25%-33% of the total value of the settlement.

 

[Olestra]

Hmm, that sticker is fishy...

At first I thought you got the GT sticker on your car by accident. But I looked at mazdausa.com and compared all the features the GT has with your sticker.

It looks like you might be getting ripped off not only for the CD changer + speakers but also on theft deterrent security. Check to see if its in your car.

However, what I find weird is that your sticker says things that belong to the Sport package, such as Variable Intermittent wipers, whereas the GT has rain sensing wipers.
The sticker says nothing about LED lights, leather bolsters on your seats or driving information system (unless I missed it on the sticker). And it has halogen lights instead of GT's HID system.

Looks like the sticker does belong to the Sport but they shouldn't have put the speaker/changer/antitheft on it. Your MSRP price also indicates it's the Sport package sticker. I wonder if Mazda did this to all their MS3 sports?? That'd be a huge deal...

 

[BKK Jack]

I don't see the VIN on there, but that sure looks like what is called a Monroney Sticker. As long as the VIN on it matches the one on your car, everything on the sticker HAS to be on the car. It's a legal requirement. I am sure you will get the run-around (sounds like it's already happening), but you are right, they are wrong, and you definitely have a case.

Monroneys are required on EVERY new car sold for this very reason. Good luck.

 

[elderlycoffee]

I don't see the VIN on there, but that sure looks like what is called a Monroney Sticker. As long as the VIN on it matches the one on your car, everything on the sticker HAS to be on the car. It's a legal requirement. I am sure you will get the run-around (sounds like it's already happening), but you are right, they are wrong, and you definitely have a case.

Monroneys are required on EVERY new car sold for this very reason. Good luck.

The vin is on it but it's a three teir label, I only scanned the part where it lists the features.
How do I check to see if i have anti theft?

 

[tsunami]

wowzers... i wonder if some of the resident mazda heads like wongpres will be able to chime in hear looks like some one made the gt sticker first and didn't cut out all the equipment for the sport model.... if it says it on the sticker you paid for the car on the sticker they owe you... i say class action is the way to go...

 

[GDorris]

I just checked the window sticker on my Sport and it is the same as elderlycoffe's. I was wondering why I could not get my MP3s to play!! I wrote MazdaUSA Customer Assistance a letter last night what they intend to do about it. I expect they will come out with an official offerto make it good, assuming that a large number of Sports have the same sticker issue. Otherwise class action would be just a matter of time, and it may be anyway. I will keep you posted.

 

[elderlycoffee]

I just checked the window sticker on my Sport and it is the same as elderlycoffe's. I was wondering why I could not get my MP3s to play!! I wrote MazdaUSA Customer Assistance a letter last night what they intend to do about it. I expect they will come out with an official offerto make it good, assuming that a large number of Sports have the same sticker issue. Otherwise class action would be just a matter of time, and it may be anyway. I will keep you posted.

I can tell you right now that Mazda thinks a $150.00 gift certificate to use at a dealership fixes our problem here.
Let me get you my case number, When you call give them my case number and tell them that you're investigating a class action suit with "insert my number here".
We need to let them know we're serious and mean buisness.

If you have msn my address is elderlycoffee@hotmail.com
I am going to put the word out all over the place about this and see how many other consumers are getting jipped around by mazda on this same issue. I'm not attorney so i've not got a clue on how to start a class action suit but I do feel that the time to start one is growing closer.


Edit: How do I check to see if I have an anti theft system?

 

[evilmonkeyMSP]

wow...mazda ****** up nicely...

 

[vindication]

I wonder to how many people did this happen to?
tisk tisk mazda

 

[II-Savy]

Wow this is huge, I can't believe they did this. Too bad you didn't catch this when you picked up the car!

 

[elderlycoffee]

Some one at Mazda wasn't very careful about editing the Sport window sticker. They put a little time in it because it doesn't mention LEDs or HIDs.

Also, why is everyone so willing to sue? Step back and take a second to think about it. Do you wnat someone to sue you over any mistake you have ever made? Take some time and go through the channels to get it worked out. Call Mazda NAO and demand answers. A dealer is going to try to screw you, but Mazda should know better than to jepordize their customer satisfaction over this. As it is, someone at Mazda will probaly loose their job over this huge oversight.

Ok, Not to sound rude but clearly you have not read my posts.
My mother and I have BOTH spoken to people at mazda corp and the result was a $150.00 gift certificate to use at a mazda dealer.
We're not after money, All I want is my 6 disc cd changer and 7 bose speakers.
Mazda has given us a big fat no.
Because of this we're left with no other choice but a lawsuit.
I've talked to my attorney and a friend that is an attorney and they both feel completel confident that we'll win whatever we try without a doubt because the law does say that if it's on the sticker it should be on the car and that if it's not on the car that they should correct the situation.
I was told that the actual time in the courtroom could be under a few hours before a judge because my window sticker is the begining and end of this problem. It says I should have it, So I should have it.

 

[gimpo2]

get it! its on there it needs to be in there.

 

[cboe's_mp5]

I do agree that you should have what the sticker says. That being said:

You shouldn't assume, I have read all of this thread. You need to perform the due dilligence to make it easier if litigation is indeed needed. The more inforamtion I have, the more and better suggestions I can give. I have been in similar situations.

No one from Mazda will likely comment on this thread because a lawsuit was mentioned several times.

Have you escalated to the rep's supervisor or the customer service manager? Always keep you cool when dealing with the reps. They will be more willing ot help a calm, friendly person than a belligerent one.

Do not mention lawsuit when on the phone with MNAO - the rep will most likely have to end the call and report it to the legal team. This will no thelp the situation.

Do not rely on your dealership to help you resolve this.

I SECOND THE BEING CALM WHENYOU TALK TO THEM. THEY HAD TO FIX A COUPLE PROBLEMS WITH MY MP5 AND THEY DID IT WITH NO COST BUT I HAVE A DEALERSHIP THAT IS REALLY GOOD AT TALKING WITH MAZDA.

 

[elderlycoffee]

I do agree that you should have what the sticker says. That being said:

You shouldn't assume, I have read all of this thread. You need to perform the due dilligence to make it easier if litigation is indeed needed. The more inforamtion I have, the more and better suggestions I can give. I have been in similar situations.

No one from Mazda will likely comment on this thread because a lawsuit was mentioned several times.

Have you escalated to the rep's supervisor or the customer service manager? Always keep you cool when dealing with the reps. They will be more willing ot help a calm, friendly person than a belligerent one.

Do not mention lawsuit when on the phone with MNAO - the rep will most likely have to end the call and report it to the legal team. This will no thelp the situation.

Do not rely on your dealership to help you resolve this.

Oh we're far done dealing with the dealer (redundant i know)

 

[highwaypizza]

You may want to try calling the Federal Trade Commission @ 1-877-FTC-HELP
Let them know it is regarding a questionable (I know it is just totally wrong) Moroney sticker from Mazda.

I didn't refresh before editing my previous post.

 

[Olestra]

I can tell you right now that Mazda thinks a $150.00 gift certificate to use at a dealership fixes our problem here.

*snip*

Edit: How do I check to see if I have an anti theft system?

Hey elderly,

sad that Mazda Head office wants to screw you with a $150 GC and then later a $500 gc. B/c you're right, you still can't get a speaker set, disc changer and theft system for any of those amounts. The $150 wouldn't even come close to covering labor.

As you've mentioned probably 10 times already, the dealer is useless because they are exactly that, a dealer. They won't absorb any cost for Mazda's mistakes. The dealer and mazda are seperate, dealers just buy mazda cars at dealer pricing and then sell them too ppl like us. (so ppl plz stop telling him to talk to the dealer) I wouldn't be surprised if a dealer tried to throw some money at you to get you to go away, but I'm surprised that Head Office is trying it.

As it seems, there are two ppl that have confirmed their false stickers already. I suspect they did this to several MS3 sports. And unlucky for them, cars in the US come from the factory with stickers because it's the law. So again, the dealer didnt' put that sticker there, the factory did. Here in Canada, we might have a lot harder time with the same situation because we don't have stickers.

In response to anti theft - it's hard to know unless you break a window (j/king). I don't know anything about looking under the hood but on my M3 sport GT, it has anti theft. On my dash, between the speedo and the tacho, there is a red light that flashes at intervals when my car is off. I suspect that's the anti theft system.
Another way to do it is go to a dealer (probably best to go to a different one than you went to before), dont' mention your sticker fiasco and just ask them if Anti theft is installed in your car. They may ask u if it's GT or sport and then answer you from there so you may have to make something up to get them to actually check it out.

 

[Kansei]

I can tell you right now that Mazda thinks a $150.00 gift certificate to use at a dealership fixes our problem here.

Edit: How do I check to see if I have an anti theft system?

NO. Your DEALERSHIP thinks it is ok. Mazda dealerships fear Mazda North America like bible thumpers in the midwest fear their god.

Contact Mazda North America AND the Better Business Bureau about this issue. At this time, any talk of a class action lawsuit is ridiculous. Yes, you bought a car and it doesn't contain something that is on the window sticker. That isn't the dealership's problem, hence why they aren't doing anything for you. Something messed up at the factory and Mazda North America needs to be made aware of it.

As for testing if you have an anti-theft system: Put your driver window down, get out of the car, push the lock button on the remote. Reach inside the open window, manually unlock the door, and then open the door. The alarm should go off.

 

[Kansei]

K looking back at the third page.. definitely call the BBB and the FTC, but I still don't think Mazda North America would deal with a customer like that... it goes against everything I've heard.

 

[elderlycoffee]

Well guess what, They have.
And another thing. I DO NOT have theft protection either.

 

[highwaypizza]

MNAO will probably just need a copy of the window sticker to confirm the situation. MNAO has always been helpful when I have given them the information they need to make an informed decision.

Due dilligence will more than likely resolve the issue so you dont need litigation - but it also provides documentation in case it is necessary.

And of course you don't have the theft protection. You bought a Sport with two errors on the sticker. Those errors are for Mazda's issue to take care of though.


I bet Mazda gets those stickers corrected in a hurry from now on.