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- 2021 CX-5 Sig
Hi Everyone!
I'm happy to now be a member as I've read the posts on this site just about everyday for the past few months and have found the information helpful as I was in the process of deciding on a SUV to buy.
I bought a `21 CX5 about 1 week ago and I love it; however, when I was doing my walk around, I noticed a scratch about less than an inch on the hood (pics below). I pointed it out to the salesman, who put in writing that I could bring it back to the dealership and the detailer would attempt to fix it by touching it up and if its not done to my liking, they will send it to the Mazda body shop where they'll repaint it and it will look like new. Does anyone have any experience with this? Should I bother to have the detailer try and fix it or should I just get a paint pen to fix it myself. I've read that body shops never match the paint perfectly and repainting affects resale value and when I told my concerns to the salesman, he said they take it to the Mazda body shop where they have the exact paint. This is only my 2nd vehicle ever and I tend to keep it for a long time, as I did with my first (over 13 years). I guess I'm a bit hesitant about the whole body shop thing b/c when my first car (2007 Corolla) was hit, I had Toyota fix it and I can see the paint difference clearly. I prefer not to go to the body shop based on past experience and I don't know if the detailer will put a blob of paint on it during the initial attempt to fix the scratch that will end up being noticeable. I just don't want to end up making my CX5 look worse attempting to fix a minor scratch (my nail doesn't get caught in the scratch but the scratch isn't smooth when I run my nail against it, if that makes sense). I already see swirl marks from when they detailed it before I drove it home.
Any advice you all could give is appreciated. I'm new to all of this!☺
I'm happy to now be a member as I've read the posts on this site just about everyday for the past few months and have found the information helpful as I was in the process of deciding on a SUV to buy.
I bought a `21 CX5 about 1 week ago and I love it; however, when I was doing my walk around, I noticed a scratch about less than an inch on the hood (pics below). I pointed it out to the salesman, who put in writing that I could bring it back to the dealership and the detailer would attempt to fix it by touching it up and if its not done to my liking, they will send it to the Mazda body shop where they'll repaint it and it will look like new. Does anyone have any experience with this? Should I bother to have the detailer try and fix it or should I just get a paint pen to fix it myself. I've read that body shops never match the paint perfectly and repainting affects resale value and when I told my concerns to the salesman, he said they take it to the Mazda body shop where they have the exact paint. This is only my 2nd vehicle ever and I tend to keep it for a long time, as I did with my first (over 13 years). I guess I'm a bit hesitant about the whole body shop thing b/c when my first car (2007 Corolla) was hit, I had Toyota fix it and I can see the paint difference clearly. I prefer not to go to the body shop based on past experience and I don't know if the detailer will put a blob of paint on it during the initial attempt to fix the scratch that will end up being noticeable. I just don't want to end up making my CX5 look worse attempting to fix a minor scratch (my nail doesn't get caught in the scratch but the scratch isn't smooth when I run my nail against it, if that makes sense). I already see swirl marks from when they detailed it before I drove it home.
Any advice you all could give is appreciated. I'm new to all of this!☺