Mine is back at the dealer again for this issue. This is without a doubt the worst vehicle I have ever owned. And I've had a lot of cars. Mazda doesn't seem to care at all, so I think both my Mazda's are going to be replaced by another brand. Just pathetic.
Find me one new car that doesnt have at least 5 TSBs issued for it within the first year or two and Ill be impressed. ALL cars have bugs even the touted Hondas and Toyotas have more than their fair share of goofs in design. You cant expect perfection from a machine with many thousands of parts. And furthermore, this suspension thing is HARDLY a problem just squeaky bushing rubber. Annoying, sure but Ill take it any day over something mechanical that matters. So go ahead and buy your Civic or Camry, but dont be disappointed when you go through the same routine with them Ive seen it happen first hand.Mine is back at the dealer again for this issue. This is without a doubt the worst vehicle I have ever owned. And I've had a lot of cars. Mazda doesn't seem to care at all, so I think both my Mazda's are going to be replaced by another brand. Just pathetic.
Find me one new car that doesnt have at least 5 TSBs issued for it within the first year or two and Ill be impressed. ALL cars have bugs even the touted Hondas and Toyotas have more than their fair share of goofs in design. You cant expect perfection from a machine with many thousands of parts. And furthermore, this suspension thing is HARDLY a problem just squeaky bushing rubber. Annoying, sure but Ill take it any day over something mechanical that matters. So go ahead and buy your Civic or Camry, but dont be disappointed when you go through the same routine with them Ive seen it happen first hand.
Dealers, on the other hand, well you have your good ones and then you have your lousy ones. My Mazda service dept. has never let me down you just need to realize their not God and cant use psychic abilities to diagnose issues. It takes troubleshooting like anything else, and they wont get it right every time, the first time. Not to mention theyre under pressure to get your car back to you in a timely manner as to not make you complain about inconveniencing you with an extra 30 minute wait or loaner car. With this issue, theyre following Mazda corporates TSB procedures, so you cant fault the dealer for faulty procedures from the top. Are a lot of techs lacking college education, yeah Im sure they are but dont fault them for that because an automotive tech is a damn back-breaking, difficult job unless youre working down at the local Jiffy Lube. I give them credit because they bust their ass to appease smug customers coming in crying foul and demanding their squeaky bushing gets fixed pronto. Because theyre not engineers and cant whip up a working solution to the design flaw, I guess that makes them worthless.
Sorry to play devils advocate, but dealer service depts. usually arent the sleazy crooks people like to make them out to be as mentioned there are always exceptions. Dealer sales depts. on the other hand, thats a whole different can of worms.
This is all just my personal opinion, though, and I can understand your frustrations.
Good Call Jandree..... couldn't agree more.
most of the mazda problems I have seen or heard of, are minor but annoying.
If you truly enjoy your Mazda5, but can't stand this problem, I suggest you take it to an independent mechanic and see if they can fix the issue. Or see if you can do it yourself. I know it's under warranty and it SHOULD be handled by the dealer, but honestly I never have good experiences with the boofs at the dealers.
Every part of the suspension has been replaced, and I mean everything, so I'm not sure someone else could fix it. I mean the parts are gonna have to come from the dealer anyway. Drives me nuts when the part they just replaced starts making noise again. This last time it was a rear shock. A couple of months ago we had a 5 rental and it had a bad rear shock,(thing was spooky over bumps) so it makes me wonder if the suspension is just not beefy enough for the extra weight (vs the 3) . But, we're squeak free for now so we'll see.....
Sure wish Mazda still had the MPV in the US.
Like rear shock mounts on e36's...you don't want to replace them with factory.
I'll agree with that. E36. BMW 3 series owner as well, I take it? (hi)
The stock suspension on my E36 'vert sagged sooo bad, it makes the problems with the Mazda seem trivial-and they are, compared to that LUXURY car.![]()
yeah but here's the thing...better bushings exist. better shocks exist. etc...etc....if factory is no good, upgrade it. .
Then Mazda won't warranty the car when the next part fails. These are brand new parts by the way, hours old. Upgraded parts usually mean a stiffer ride, I don't need that here in Michigan with our crappy roads.(I've learned that the hard way)
Basically it just irritates me to pay to fix a car with 20k miles. And I thought my Taurus was bad. I've ran cars way over 200k without this many problems. Fords at that. The fact that parts failed bugs me but not as much as the new parts making the same noise the minute I drive from the dealer.
I guess I'll quit bitching as it's been quiet since the last fix.(drinks)
Also with the price of gas it's not hard to like the mpg on these.