I'm not sure if my post yesterday was a coincidence,it was about the smart city break support and how it works, this morning my backup camera didn't work,and after that smart city break support malfunction light went on,called my services ,called Mazda Canada,and told them that I don't have time to come to the garage every week,asked Mazda Canada for change of car,but they have some mysterious protocol to follow,and all they can do is to collect reports from the service,and than we'll see.it is really funny how they all kiss your a.. when you show up to buy the car, once is done,they are not too eager to be so helpful anymore,I'm really disappointed with Mazda,and fed up with my car.
Fed up with my new car
- Thread starter Chef1
- Start date
Today was back up camera,and SCBS,yesterday led lights,last week rpm acted up when on the stop light,and today is not even that cold .
Just curious who your dealer is, name please... thanks.
Not sure if this is not against forum rules,but it is Mazda Papineau in Montreal,I posted they review on the site,you can check it out.
No I did not,so far I just posted bad review on they site.can you pm me with details of how did you go about this?.thanks.
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- 2021 CX-9 Sig
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- 2021 CX-5 GT
Really?
Ok I think we can all agree that dropping 32000$ on a new car,that starts having issues right away is freaking annoying,and than wasting your time to go to the service every week,not sure about others,but I have kid and family,so for me 1 day a week wasted on this is big deal,and I think this should be handle more seriously and professionally.
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- 2021 CX-9 Sig
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- 2021 CX-5 GT
Honesty, they should give you a loaner when the car is in the shop and should give the car back when everything is fixed.
Sounds fair to me.thanks.
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- 2014 QX70 AWD
Kaps is fooling.... zing.
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- 2014 QX70 AWD
And yeah, they should be treating you much better. Free loaner or whatnot.
Write ASAP to https://www.mazda.ca/en/about/contact-us/ via the form.
I have had good experience writing to them.
I have had good experience writing to them.
Cool thanks really appreciate it
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- 2021 CX-9 Sig
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- 2021 CX-5 GT
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- 2017 CX-5 GT AWD
I had a list of issues with a vehicle years ago and the dealer didn't seem to want to do much about. I contacted the regional office of the manufacture, they got me into a different dealer and kept the car for 2 weeks - I had a loaner the entire time and all my problems were fixed.
If you have had the car in the shop many times, contact Mazda NA - let them know, and I am pretty sure they will make it right. Most auto makers will.
If you have had the car in the shop many times, contact Mazda NA - let them know, and I am pretty sure they will make it right. Most auto makers will.
