smakdown61
Member
On my first oil change (free), they did the same. They put in 6qts because that's on the spec., which over-filled. I drove afterward and actually smelled oil, stopped and checked for spills, etc., and discovered the overfill. They also failed to replace two clips on the under bit and also failed to latch my hood support (rattle rattle). I bitched, of course. They said the clips aren't necessary and I said that, if it came from the factory like that, I want it to stay that way unless they had a damned good reason ("it's easier for the mechanic on subsequent work). Told them to put in 5 qts next time, start motor, and top off.
The next oil change (free) they got it right, and the service manager walked me through everything afterwards to make sure the mechanic got it right. Since it was around Christmas time I also asked to see the mechanic and slipped him $10 for goodwill.
I'm currently due for my third. We'll see what happens.
This is exactly why I have chosen to take an hour out of my day on saturday or sunday and change the oil myself.