Cp-e problem with me

[CosmicBlueMS3]

jsheorin... isnt that the kid with the avatar of himself with a piece on his waist? I have laughed at that for a long time.

thats him




and to ken, i read every post that I can and you arent hated, PG is regarded as a great vendor, end of story. no need to sweat it, or change anything, your good

 

[laloosh]

my confrontal emails before i even bought the fuel pump

Im not sure if you remember me, but i am the member who is having fuel cut upon cold conditions. Now i have sent you a fuel cut run and you guys said everything looked fine. Upon further (read bored) review of the file i find certain things that are just flat out strange to me. I will attach the file again. Please focus on only the wot sections ranging from line 1650-1709. At line 1663 something really strange begins to happen. Fuel pressure is at a VERY low 397psi. That is the lowest value, before this line u can see it dropping. Shouldnt fuel pressure be at 1500-1800?. The car is at wot the whole time. The psi is also dropping form 16-17 to negative numbers, once again car is wot the whole time. Ignition timing drops from a steady 50s to 27 followed to it actually pulling negative timing. a couple lines down you can see the injectory dc and injpw dropping down to 0. What does this mean. I don't have excle on this computer. If you could please graph lines 1650-1709, rpm,fuel pressure and the injectors along with psi that would be great. I really find this abnormal and i believe that with only i/tbe/17psi i am running out of fuel. Let me know if you guys find something wierd.

cpe's response
Yes, I know exactly who you are Chris, and before I answer your question I wanted to take a moment and explain to you exactly how your actions on the messageboards was detrimental to both my business, and Ken's business. You told me on ************ that you weren't rooting for any company, and then I saw this on Mazdas247:

"yea that was completly uncalled for and i tried to "get ure back" by being the first one to call them out.(protest)"

Ken is our vendor, and if Ken has a problem with something that we're doing, then he needs to be the one to come to us and let us know that he's upset. He doesn't need people like you, or Tru-Boost coming into threads to try and defend him. He is a big boy. You are not a company representative, and all you can offer is your opinion on the matter; and nothing more. When you make statements on these boards about his products, then you reflect directly upon him, and without his consent no less.

I on the other hand, am a company representative, and I have information that you don't have about these products. If I see you offering any other misinformation on the boards, then I will cease supporting you, and I will notify that moderators of the respective board of your actions. It's that simple. Ken's pump and our pump is NOT the same (despite what you thought, and subsequently claimed), they are not assembled in the same way, and I'm very upset that you were labeling them as otherwise. I encourage you to post *factual* information about these pumps (as I see you did on Mazdas247), but I will not tolerate blind speculation and inflammatory posts such as yours. There's no need to respond to this, as I just wanted you to know why this has been such a catastrophe for myself and Ken. Let's drop it, and move on as I said in the thread on ************ late last week.

followed by more theories of why they think its happening.

my response
Maybe I came off the wrong way but where did i post that the pumps were the same? I never did. All i posted was that it seemed unfair how you were making claims about a different product where you havnt even tested your own. I did alot of my own digging and pretty much just copy pasted the result from apr and auotech. Followed by describing my problem here. I have a video of what it looks like, this was on the way home from work so i don't have any data logs, but maybe it will help. Another thing is that this only happens when i start at a low rpm, the car will pull good, then begin to slow down as if its pulling timing and then stutter and pop. Its a bad video, but u can hear the exhaust popping.



yup im a fucken asshole and am very confrontal in both my emails and posts.

 

[Boost Addict]

thats him




and to ken, i read every post that I can and you arent hated, PG is regarded as a great vendor, end of story. no need to sweat it, or change anything, your good

(rlaugh) Nice. I think he's changed it since then.

 

[blkMs3th]

Before starting my own small business, I used to work in software development for a large company (you all have software made by this company installed on your machine, not to brag, just to put it in scale). Part of the job required monitoring and responding to the beta list, particularly in regards to any features I was developing at the time.
Never have I dealt with a larger group of bitche$ than this group of long time users who made fat cash using this tool. And every single one of the beta list users knew how to improve the product, why we were ruining it with every release, all the fatal business moves the business were making and on and on. At times, discussions became openly rude or confrontational, and even personal. Part of the job was being able to deal with this, and there were certainly a number of engineers who could not leave there own egos at there door, these folks were removed from involvement in the list.

How does a company quantify the damage a thread like this can do? If this was my company I'd be cringing right now, no matter who is in the wrong.

 

[Boost Addict]

Before starting my own small business, I used to work in software development for a large company (you all have software made by this company installed on your machine, not to brag, just to put it in scale). Part of the job required monitoring and responding to the beta list, particularly in regards to any features I was developing at the time.
Never have I dealt with a larger group of bitche$ than this group of long time users who made fat cash using this tool. And every single one of the beta list users knew how to improve the product, why we were ruining it with every release, all the fatal business moves the business were making and on and on. At times, discussions became openly rude or confrontational, and even personal. Part of the job was being able to deal with this, and there were certainly a number of engineers who could not leave there own egos at there door, these folks were removed from involvement in the list.

How does a company quantify the damage a thread like this can do? If this was my company I'd be cringing right now, no matter who is in the wrong.

+1

Cringing may be an understatement. It's times like these that define a company's dignity and ability to resolve matters in a competent and cool fashion. It is the clear mark of a desperation to survive when a company loses its panties over one individual.

 

[redspeed]

:wtfstopwar) PLEASE! This thread got retarded. Everything I been reading is personal opinions, of people that have nothing to do with laloosh argument with CP-e.

Laloosh, don't get me wrong, I think what happen in the other forum was bull. I read that thread, and I couldn't find anything inflammatory on your part. You got this s*** off your chest and got tons of support from fellow forum members. But this s*** about everyone ranting and crying is useless.

Somebody please step in and close this s***. (headshake

 

[Mellman]

oh no... not boost..

But when a small business forgets they are a small business, and instead acts like an individual under the gun, they lose all integrity. When a small business targets an individual consumer and lays down the iron fist in a completely uncalled for manner, that's just unprofessional. I was never a fan of CP-Es products, because a long while ago when their intake was released, there was some smack-talking going on at some event. A member from the forums went and spoke with them at their kiosk and they apparently just continued to bag on the mazdaspeed intake and continually say why theirs was better. That's not good business. Before I read that, I was willing to give them a chance because of the seemingly high-quality pieces they made. But reading about that just completely took a shot at the respect they deserve, and so I kept my mouth shut about that company and failed to ever recommend them.

The person you are talking about is me. Had you read the entire post, CP-E Apologized for this very small event. I have since visited the shop, talked for many many hours about cars, and the speed 3 with Jordan. In the end, they were right -- and they gave me more information than i ever could've hoped to gather on my own about why they designed their intake the way they did. If you read the discussion on fuel trims in the CPE section there is a lot of great information...

EVERY SMALL BUSINESS takes heat in one form or another. And it's only in those times when their integrity is tested and their truth is revealed. I am a huge advocate of another small business who has successfully held themselves to a professional standard for over 6 years. They have earned my unwaivering business through the high quality of their products, and the exhausting test they put each product through until its released. That company will NEVER compromise quality to rush a product to market. They are always worth the wait, because when you finally have the product in your hands, you have just received a high quality piece thats been built with passion and you have their complete support until the end. They are doubted and hated and misrepresented, but they never lash-out against a forum member or customer. For their suspension set-up they took so much heat with the fact that everyone was bullying up against them and asking how their spring rates plan to resolve the issues with the stock dampers. They were cornered and continuously questioned... They didn't flinch or take anything personally... only reinforced that they tested the product and felt that was the best setup to be achieved. Only to find that weeks later, reports are surfacing from members who have tried their suspension kit and absolutely love it. Or some members who have even track-tested them and found them to be a significant upgrade over what they used to run. This company will remain nameless as their name is not important to the subject at hand... However, they style of doing business is.

Where has CPE lashed out against a forum member or customer? PLEASE show me where. This is soundling like the mazdaspeed33 thread on mazda 3 forums..."WTF MY MOUNT IS BACKWARDS AND YOU WONT PAY FOR EVERYTHING TO FIX IT"

CPE asked for laloosh to be banned from posting in the SUB FORUMS...because he was taking things personal -- CPE has every right to do so when he's not helping the discussion...much like SU and the Mazdaspeed33 incident...

A company should allow the product to speak for itself and offer PATIENT support for the client. I'm assuming, because I don't know the whole story, that Laloosh was giving CP-E a tough time when they were trying to help him trouble-shoot. Which in the case of the consumer, can be a difficult and frustrating situation when a product is not doing as it's intended. For that reason alone, CP-E should take extra measure to try and understand his frustration and NEVER lose their cool. They need to remember that they need to act like the professionals they claim to be and help resolve the matter without taking ANYTHING personally. They have already lost my business for the time being as this just stacks up and towers far beyond their last stunt.

wrong...

They did act like professionals...please read the posts for yourself before making bandwagon assumptions like this :-\

CPE Didn't lose their cool...show me where they did, i'd be shocked to see it...as far as patience goes...CPE doesn't have all the fanboys that PG and SU do...so not many people knew about them. I'd say it takes a lot of patience to sit through being a new company, and developing products for such a small market.

My PM box has several messages each day with people asking for recommendations or just wanting to know what "Boost thinks" they should do. I can say that CP-Es name has been recommended as an option once or twice to try and be fair. But after this, you can bet your bottom dollar that it won't be. And it will soon be your bottom dollar if you continue to run business in this manner.

Laloosh, I'm sorry to see this has happened. While you and I may not agree in most cases, this is just plain discrimination. And just for the fact that it's WRONG, if there's anything I can do to help, please don't hesitate to ask. You have my support 100%

Again...please show me how CPE discriminated against laloosh? the owners of the forum banned him...not cpe...why is this so hard to understand?

*watches people dance around a fire chanting burn CPE* lol...Their product, knowledge, and customer service speaks for itself...if they keep their quality work up -- they will continue to have my business on this car and any future cars i purchase.

 

[Mellman]

Before starting my own small business, I used to work in software development for a large company (you all have software made by this company installed on your machine, not to brag, just to put it in scale). Part of the job required monitoring and responding to the beta list, particularly in regards to any features I was developing at the time.
Never have I dealt with a larger group of bitche$ than this group of long time users who made fat cash using this tool. And every single one of the beta list users knew how to improve the product, why we were ruining it with every release, all the fatal business moves the business were making and on and on. At times, discussions became openly rude or confrontational, and even personal. Part of the job was being able to deal with this, and there were certainly a number of engineers who could not leave there own egos at there door, these folks were removed from involvement in the list.

How does a company quantify the damage a thread like this can do? If this was my company I'd be cringing right now, no matter who is in the wrong.

Yeah it must suck to have a bandwagon of people decide its fun to jump on and bash a company without knowing anything about the situation :-\ I'm sure Josh/Jordan + the rest of the guys+gal at CPE will keep their professional attitudes though and make it through just fine.

 

[Haltech]

Yeah it must suck to have a bandwagon of people decide its fun to jump on and bash a company without knowing anything about the situation :-\ I'm sure Josh/Jordan + the rest of the guys+gal at CPE will keep their professional attitudes though and make it through just fine.

Pack your bags cheerleader.. You arent following the incident at hand. Loosh and Mrlilguy are the ones affected...


CP-e.. is that the best response you can muster? I hear crickets in your business future if that is your reaction to both of these guys treated like s*** but your company. Lets see a real post from CP-e.

 

[Haltech]

First, I didn't even read this whole thread, but I'll remind everyone of an old saying..."There are two sides to every story." Always.

Second, laloosh has made it a point to air his dirty laundry on more then one messageboard. Why is this anyone else's business but his own? If anyone has a problem with our company, and we've said this before, then they need to address us directly. How does posting this on a messageboard solve anything? Ask yourself honestly, is this really the best way to resolve issues?

The fact is that laloosh had his chance, and he has been warned on several occasions that if he did not calm down and stop his confrontational attitude, then he would be banned from our sub-forum, which we pay for. Maybe he forgot to mention that he had been warned before, and that our decision to temporarily ban him wasn't made in haste? I have no intention in defending myself as this is between laloosh and cp-e. This has nothing to do with anything else, and despite what the conspriarcy theorists say, laloosh was temporarily banned for being rude, inflammatory, and confrontational. It had nothing to do with the information he posted. Everything else is nothing but damaging speculation.

Secondly, and I've asked this before, but why do these issues need to turn into a fight? Why is there this deep urge for drama? There are certain rules of civility that I would expect, and appreciate from people both in business and personal affairs. I think issues like these turn into an ego battle, and people take these matters personally because they feel they need to defend their purchases. The fact is that we're all working towards the same goal, and I think people forget that sometimes. cp-e provides only the most accurate data that we have available to us, and we do that for the community. In fact, before cp-e came about, what other companies strived to publish factual data about their products in the way that we do? I'd like to think that we've helped this community in that sense because we're pushiung other companies to follow suit. We're all about science and engineering, and we won't give into these kinds of ego battles. We simply won't.

This has gone far beyond what's necessary for good science and good engineering, and I'm really disappointed at where this all went. We're all adults here, and I'd like to think that we can have a difference of opinion without creating these hate fests. I think everyone is doing the very best that they can, and we need to keep things in perspective. If you guys truly want the best for the SPEED community, then you'll at least consider both sides of the discussion, and realize that this car is very complicated. People would like to make issues like these cut and dry, and we're just trying to say that it may not be so simple.

So, you guys can either hear us out, or continue hating us with only half of the story. The choice is yours.


Jordan

Jordan, if we are such adults here, than why is this bs happening? Infact, why did you throw Jonathon under the bus with the fuel pumps? Why did Loosh get banned from your damn forums. Professional companies dont act this way EVEN if the customer is wrong! I hope you have a better resolution than this or else your business will greatly suffer.

 

[Mellman]

Pack your bags cheerleader.. You arent following the incident at hand. Loosh and Mrlilguy are the ones affected...


CP-e.. is that the best response you can muster? I hear crickets in your business future if that is your reaction to both of these guys treated like s*** but your company. Lets see a real post from CP-e.

The incident at hand? you can't read then sir.

Again please tell me how CPE disrespected laloosh....he's the one who took it to a negative level...go read the posts, please. Cheerleader? LOL..you don't even know the half of it bud. I can tell by your post you don't know the truth about the fuel pump threads...

And I am not affiliated with CPE at all, if you knew what you were talking about you'd know that.

 

[Betelgeuse]

The incident at hand? you can't read then sir.

Again please tell me how CPE disrespected laloosh....he's the one who took it to a negative level...go read the posts, please. Cheerleader? LOL..you don't even know the half of it bud. I can tell by your post you don't know the truth about the fuel pump threads...

And I am not affiliated with CPE at all, if you knew what you were talking about you'd know that.

What do you mean by negative level? The only things I saw was him disagreeing with what CP-E had to say about his results and him posting data to prove otherwise. Is that what you mean by 'negative level'?

 

[Boost Addict]

mell youre not helping.

As bandwagon as this may come off. A PROFESSIONAL BUSINESS has absolutely no right to TAKE things personally, even if a customer DOES. I have no problem with you personally, but I don't like seeing people banned for bulls*** like this. Its not my business anymore than it is your business. I've been banned before.

Just because they buttered you up, gave you a tour, and you guys talked cars doesn't mean their initial impression was the right one. I DID read through that thread, and I did read the apology, it doesn't make the situation RIGHT.

This is an iron fist situation. It is discriminatory because its against a member who had an issue/problem, yet was approached by CP-E with a threat suggesting that if he doesn't stop telling people what he feels about the product, they will no longer support him. Try and tell me thats not discrimination. I have a lot of respect for you personally, but you and I will not see eye to eye on this matter if you suggest CP-E did nothing wrong.

Whatever, jump on their band wagon, or laloosh's I dont care. I just think it was wrong and thats that.

 

[dadasracecar]

So everyone is pissed that Laloosh got banned for being confrontational to and disparaging of the products made by cp-e on cp-e's own subforum. Does anyone really think that cp-e should have just stood idly by and let someone badmouth their stuff on their own subforum? They (and all sponsors) pay for the forum space as a way of advertising their products to people. Questions can be answered and updates of product development, etc are a part of it but really, it's a way of advertising to both experienced and new members. What the hell kind of business model would it be to let someone crap all over their products on their own freaking subforum. THEY PAID FOR THAT SPACE. Laloosh did this and got a temporary one week ban. wah wah..

 

[Betelgeuse]

So everyone is pissed that Laloosh got banned for being confrontational to and disparaging of the products made by cp-e on cp-e's own subforum. Does anyone really think that cp-e should have just stood idly by and let someone badmouth their stuff on their own subforum? They (and all sponsors) pay for the forum space as a way of advertising their products to people. Questions can be answered and updates of product development, etc are a part of it but really, it's a way of advertising to both experienced and new members. What the hell kind of business model would it be to let someone crap all over their products on their own freaking subforum. THEY PAID FOR THAT SPACE. Laloosh did this and got a temporary one week ban. wah wah..

By wanting laloosh silenced (cause that's all it really was)they've automtically made his findings more credible in my eyes. If they disagreed, all they had to do was post their findings and leave it at that. People would still buy their products and trust their experience. Or they could've been diplomatic about it and say they're gonna look into it. The end. Even if laloosh continued to ramble on, it would've made little difference because their reputation alone woud've been enough to pull them through. Now they've tarnished that reputation.

 

[Mellman]

mell youre not helping.

As bandwagon as this may come off. A PROFESSIONAL BUSINESS has absolutely no right to TAKE things personally, even if a customer DOES. I have no problem with you personally, but I don't like seeing people banned for bulls*** like this. Its not my business anymore than it is your business. I've been banned before.

Just because they buttered you up, gave you a tour, and you guys talked cars doesn't mean their initial impression was the right one. I DID read through that thread, and I did read the apology, it doesn't make the situation RIGHT.

This is an iron fist situation. It is discriminatory because its against a member who had an issue/problem, yet was approached by CP-E with a threat suggesting that if he doesn't stop telling people what he feels about the product, they will no longer support him. Try and tell me thats not discrimination. I have a lot of respect for you personally, but you and I will not see eye to eye on this matter if you suggest CP-E did nothing wrong.

Whatever, jump on their band wagon, or laloosh's I dont care. I just think it was wrong and thats that.

See herein lies the problem. I do not see where CPE threatened laloosh? Anywhere...so no I do not see it as discrimination.

I'm not on their bandwagon either...I'm on the "im sick of people taking things said on an internet forum personally, and then starting a huge s*** throwing party"

Out of all of this I don't understand why it is CPE's fault. They asked for laloosh to not be able to post in their sub forum -- they did not have the power to ban him -- nor did they, the ************ people did it... period.

RE Betleguese (can't multi quote on these forums >.>)

Negative level...personal level, CPE was posting data...saying "hmm our numbers aren't showing the same thing" I don't remember reading anything where CPE said "OMG LALOOSH YOU ARE STUPID AND WRONG" or anything close to that...

Boost...I don't know how to help, but I'm not making this personal on any level...so that's good right? -- I see people who know nothing of the situation about the fuel pumps posting, and jumping on this bandwagon to bash CPE (much like there was a bandwagon about the Cobb AP, or the PG RP)

I'm just sick of everyone being so childish...and taking matters like this into the public domain.

 

[ssinstaller]

If I went a posted something in the CP-E subsection that they didn't like, and they banned me I'd ******* deal with it and move on. I wouldn't b**** and moan about it all over the internet. They pay for that space and obvoiusly have the right to protect thier companies image in that space. End of story.

I think this thread is the biggest waste of bandwidth I've ever seen.

Four pages of whining about not being treated fairly on an internet forum.

Big ******* deal grow up.

Before anyone calls me a CP-E fanboy, I've paid retail for every CP-E part on my car, and I currently have a motor being built at Protege Garage.

All I get out of this thread is that Cp-e and Protege Garage are trying to distance themselves from a few people who are no longer trying to contribute, just create animosity...

 

[Mellman]

By wanting laloosh silenced (cause that's all it really was)they've automtically made his findings more credible in my eyes. If they disagreed, all they had to do was post their findings and leave it at that. People would still buy their products and trust their experience. Or they could've been diplomatic about it and say they're gonna look into it. The end. Even if laloosh continued to ramble on, it would've made little difference because their reputation alone woud've been enough to pull them through. Now they've tarnished that reputation.

Reputation isn't tarnished at all in my eyes...i'm sure a lot of people will jump in and drink the haterade...but the fact is CPE didn't want laloosh silenced because he got different data and results than they did....ok i can't say that...but knownig jordan, I bet jordan would want to get down to WHY they got different results. If you know jordan, you would know he is a data junkie. They were TRYING to do this by comparing data laloosh logged, and data they logged...Instead, by CPE saying "hey...thats weird we don't get the same results, can we see your data?" Laloosh exploded into saying hey CPE disagree's they must not like me, im going to go negative!

 

[Mellman]

If I went a posted something in the CP-E subsection that they didn't like, and they banned me I'd ******* deal with it and move on. I wouldn't b**** and moan about it all over the internet. They pay for that space and obvoiusly have the right to protect thier companies image in that space. End of story.

I think this thread is the biggest waste of bandwidth I've ever seen.

Four pages of whining about not being treated fairly on an internet forum.

Big ******* deal grow up.

Before anyone calls me a CP-E fanboy, I've paid retail for every CP-E part on my car, and I currently have a motor being built at Protege Garage.

All I get out of this thread is that Cp-e and Protege Garage are trying to distance themselves from a few people who are no longer trying to contribute, just create animosity...

Good luck with the motor!!! I bet you're excited to see it.

Its funny how people think PG and CPE are enemies Maybe people like to create drama.

Do you have a site with the progress on your build?

 

[palerider]

So everyone is pissed that Laloosh got banned for being confrontational to and disparaging of the products made by cp-e on cp-e's own subforum. Does anyone really think that cp-e should have just stood idly by and let someone badmouth their stuff on their own subforum? They (and all sponsors) pay for the forum space as a way of advertising their products to people. Questions can be answered and updates of product development, etc are a part of it but really, it's a way of advertising to both experienced and new members. What the hell kind of business model would it be to let someone crap all over their products on their own freaking subforum. THEY PAID FOR THAT SPACE. Laloosh did this and got a temporary one week ban. wah wah..

1. Laloosh disparaged nothing. He disagreed and posted findings that seemed to spark interest but may have been misleading . The jury is still out.

2.Yes CPE should have stood by on their own forum and debated this. Where the hell else are paying customers supposed to go to discuss concerns. If CPE understood anything about business principles in general they could have used this as a marvelous oppurtunity to show potential customers what they know and their professionalism with a "difficult" customer...... assuming he was even difficult, which he really wasnt. It was challenging, not difficult.

3. I think its CRAZY how everybody thinks that in a capitalist cutthroat business world that the MS3 is this shiny happy exception. Give me a break.... these companies are in fierce competion for our money. Just like BurgerKing/ McDonalds.... Pepsi/ Coke whatever.

This joke of "were all working towards the same goal" is fairy tale land. Yeah the DAMN CONSUMERS all have the same goal. And the vendors will and should fight tooth and nail to bring it to us. This isnt a goddam nonprofit were supporting here..... so please stop acting like these people are supposed to like each other. In fact its all right to hate the competion, if it makes you better. Watch Wall Street.... good movie from the old days. Greed is good.

Again its a joke to think that the MS3 community is some big exception to the rest of the known business world.