I have tried resetting the service intervals but every time I start the car it shows a service reminder with 0 miles left.
I have the periodic set to off, oil to flexible and tire was reset.
Any ideas?
No, for 2017 CX-5 GT you need to do it in infotainment screen. Select the icon on the home screen to display the Applications, then select Vehicle Status Monitor、Maintenance to display the maintenance list screen, Scheduled、Tire Rotation and Oil Change. Do the reset within these 3 tabs independently.The display says "Service Overdue 0 miles".
Still displays it after resetting on the system. Do you press the cluster stalk when the car is off then hit the start button or have the car in ACC first?
No, for 2017 CX-5 GT you need to do it in infotainment screen. Select the icon on the home screen to display the *Applications*, then select *Vehicle Status Monitor***Maintenance* to display the maintenance list screen, *Scheduled***Tire Rotation* and *Oil Change*. Do the reset within these 3 tabs independently.
And you can only do the reset with ignition on without engine running.
The reset should be able to be done in infotainment system. But what is each mileage displayed for "Scheduled"、"Tire Rotation"、and "Oil Change" in "Maintenance" category under "Vehicle Status Monitor"?I have done this with mine and continue to see the "Service Past Due" message every few startups. I've also performed the IP stalk button reset procedure (showed the flashing yellow warning triangle).
The oil life monitor when set to "Flexible" on my 2016 CX-5 were having similar issues too. After the reset with the oil life showing 100% (different from yours) on infotainment screen the red wrench indicator would display randomly with "Oil change due" message in instrument cluster. Turned out there's a TSB for this and it needs newer version software for Engine Control Module (ECU) to fix the problem.Yes, I did reset all three minders in the Infotainment system. Scheduled and Tire Rotation read 7500 miles, as does Oil Change which is set to Flexible. Apparently the Infotainment is not talking to the gauge cluster.
No, it doesnt matter if you have Oil Change set to Fixed or Flexible. All gen-2 CX-5s come with Flexible been set from factory unless your Mazda dealer changed it during the new car preparation. Although I have a 2016 CX-5, I had been on a 2017 CX-5 Touring for 10 days during warranty service on my CX-5. I played the Vehicle Status Monitor with reset on infotainment screen (out of curiosity on oil life unit from % to miles) and everything worked like I described in the previous post. I had never seen any Service due or Oil change due messages either. I also checked brand new 2018 CX-5 GT in my dealers lot, the Oil Change is set to Flexible from factory with 6,000 miles on oil life. Thiss because the CX-5 has been sitting in the lot for 6 months and oil life monitor will calculate the time passed and reduce the oil life from fresh 7,500 miles.Perhaps I should change the Oil Life schedule to fixed and retry the reset procedure.
No, it seems you have done everything you could and there is nothing you can do right now to fix the problem on your side. Depending on your time and how annoying the message to you, take some pictures as the proof and talk to your Mazda dealer. If they have no clue then you should ask them to search the TSBs on related issues with ECU update.Yeah, my dealer had everything set to 5,000 mile intervals, because dealer. I immediately set the Oil Interval to flexible and the Tire Rotation and Scheduled Maintenance intervals to 7500 miles. After my first appointment at 7300 ish miles, I continued to see the "Service Past Due" message even thought the dealer had reset all three tabs (and again, changed the intervals to 5,000 miles, because dealer...).
I don't know what to tell you, yrwei52. Either I'm an idiot or my Mazda needs an ECM update.
Yes he's already tried.Have you tried my earlier suggestion? It was the only thing that worked for me. The infotainment menu isn't the only place the maintenance is tracked.
I have done this with mine and continue to see the "Service Past Due" message every few startups. I've also performed the IP stalk button reset procedure (showed the flashing yellow warning triangle).