DashingMax
Member
- :
- 2006 MazdaSpeed6
MS6 - Advanced Keyless System Problem!!
I had the same exact problem as many of you guys that have the MazdaSpeed6 - Grand Touring models. The Keyless system's rear antenna (underneath the bumper cover) went bad. The driver & passenger side door handle button was working just fine.
They ordered and replaced the antenna, but it still won't work. While trying to get the rear switch working, they screwed up and disabled the driver's side switch also. To add insult to injury, they then tell me that it is my bluetooth adaptor that caused the problem. Bluetooth has been on that car since the beginning & there was never ever any problems with advanced keyless entry, whatsoever! They also made covert threats about voiding ALL warranty if I choose to escalate this issue.
This gets even better. An hour later, I take it in to a different Mazda dealer to get a second opinion and he says that my bluetooth kit would NOT cause this problem. Since they added a new Antenna, they just need to reprogram the keyless system & that is it! Unfortunately they cannot reprogram it for they will not get paid for it since a different dealer has a ticket open for my car.
I have a complaint into Mazda Customer Service. Sometimes, good customer service can make up for a not-so-good vehicle. I'll keep you guys posted...
PS: I traded in a Kia for this Mazdaspeed6. Bought it brand new, kept it for 3 years, only 2 minor warranty issues, and their customer service was EXCELLENT. I am also a panelist for Consumer Reports magazine. I had presented a positive review for Kia that they actually published online!
I had the same exact problem as many of you guys that have the MazdaSpeed6 - Grand Touring models. The Keyless system's rear antenna (underneath the bumper cover) went bad. The driver & passenger side door handle button was working just fine.
They ordered and replaced the antenna, but it still won't work. While trying to get the rear switch working, they screwed up and disabled the driver's side switch also. To add insult to injury, they then tell me that it is my bluetooth adaptor that caused the problem. Bluetooth has been on that car since the beginning & there was never ever any problems with advanced keyless entry, whatsoever! They also made covert threats about voiding ALL warranty if I choose to escalate this issue.
This gets even better. An hour later, I take it in to a different Mazda dealer to get a second opinion and he says that my bluetooth kit would NOT cause this problem. Since they added a new Antenna, they just need to reprogram the keyless system & that is it! Unfortunately they cannot reprogram it for they will not get paid for it since a different dealer has a ticket open for my car.
I have a complaint into Mazda Customer Service. Sometimes, good customer service can make up for a not-so-good vehicle. I'll keep you guys posted...
PS: I traded in a Kia for this Mazdaspeed6. Bought it brand new, kept it for 3 years, only 2 minor warranty issues, and their customer service was EXCELLENT. I am also a panelist for Consumer Reports magazine. I had presented a positive review for Kia that they actually published online!