A note about vendor bashing.

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rktktpaul said:
Brilliant T3ase, absolutely brilliant!

(thumb)

I agree, and put forth the supermod stamp of approval on this thread...for real. We may have to implement some type of guidlines to curb the bulls***. The points made were excellent.

I for one can attest to doing things to my car, and then blowing my motor. The only things I expected to be warrantied are the things that had nothing to do with blowing my motor. I'm on the 3rd one. Paid over $2k each time to fix...although a couple of those were $4k experiences. Bonus money just gone. :( What do you expect when you modify a car? I know that I didn't have that attitude when I 1st started moding, but I had to grow up and learn to take responsibility for my actions. Another thing is people are so damn used to the I want it now of today's society. Is there anyone on here that has been alive long enough to remember the days before the internet where waiting on things was expected? I mean unless you paid for overnight shipping, you should be more realistic about things, especially when a vendor has made you aware of shipping issues by communicating to you.
 
t3ase said:
His product works fine and *is* great, despite the fact it doesn't have a flashing LED light to add to your rainbow of dash colors. It does it's job but it's being blamed for the owner's ignorance, which is also unfair.

I'm not saying it was a bad product. It was the user who are retarded about the product that caused the problems.
 
Haha, yeah, remember when you actually had to leave your house and go browse a million auto parts stores, junkyards and fleamarkets for that ever-so-elusive distributor cap or whatever....
 
Anyone that works in retail or anything like that understand where you guys are coming from. No matter what you do, people aren't going to be 100% happy. You're going to have 5 happy people, but you'll also have that 2-3 others that wont be. And no matter if you tell them you'll refund them their money or not, they will STILL call you out or b**** about the experience...especially on here unfortunetly. Those of us that can see past that and understand the work and product reliability that you come out with, appreciate you. I dont make it a habit of judging the product along with judging the person as long as the product has a good following. And there are alot of "pricks" that come out with good products btw. lol jk But in all seriousness, the majority here WANT vendors to come out with new and exciting products, as long as they are shown to work. Althought I would be more hesitant to buy from someone with 100 posts and "I'm getting this made... just haven't done it yet and not sure how it'll turn out...".

Now, if you have a new member that bought something from you and he has like 5 posts and complains, compared to a member that has been modding for a year or more and 2,000 posts & good threads, then there may be a problem or some sort of validity to it. People will start to question you about it. But for the noobs, most of us can see past the invalid complaints and whining and make a good decision based on actual facts at hand by the more informative and knowledgable members.

I dont want to see anyone go or lose business because of a few complaints but tis the nature of business. It's fickle out there. But you will have your supporters as well guys. Dont lose your imagination or willingness to create something just because of a few setbacks or bad comments here and there.
 
good post.

If we lost any of the vendors on this forum i think i would cry, then kill myself. My car is worthless to me without an aftermarket outlet.
 
daedalus said:
good post.

If we lost any of the vendors on this forum i think i would cry, then kill myself. My car is worthless to me without an aftermarket outlet.
I'm glad you realize this. Maybe more will jump on with your train of thought.
 
Yes! more blood shall be shed for the continutation of the Mazda aftermarket! Without sacrifice of young virgins, the eternal flame gods shall be pissed.
 
laracroft said:
Anyone that works in retail or anything like that understand where you guys are coming from. No matter what you do, people aren't going to be 100% happy. You're going to have 5 happy people, but you'll also have that 2-3 others that wont be. And no matter if you tell them you'll refund them their money or not, they will STILL call you out or b**** about the experience...especially on here unfortunetly.

i have been in retail management for years and feel the same way. what the forum needs to understand that while WalMart or Target isn't going to leave thier city because of attitudes and thanklessness, vendors who do make the bulk of thier money elsewhere won't shed a tear and will say buh bye to this place.
 
1. Vendors are mammals.
2. Vendors work hard ALL the time.
3. The purpose of the vendor is to flip out and make you car explode.




Q: Why is everyone so obsessed about protege vendors?
A: Vendors are the ultimate paradox. On the one hand they don't give a crap, but on the other hand, they are very careful and precise.

Q: I heard that vendors are always cruel or mean. What's their problem?

A: Whoever told you that is a total liar. Just like other mammals, vendors can be mean OR totally awesome.

Q: What do vendors do when they're not ripping off people or flipping out?

A: Most of their free time is spent flying, but sometime they stab. (Ask Mark if you don't believe me.)




I love all vendors in the protege community with all of my body, (including my pee pee).(humpleg)

I hope everyone has a healthy sense of humor.

In all seriousness, I appreciate everything vendors have done and continue to do for us, I know I can be a demanding bastard at times, but I have always been appreciative of their work.
 
Captain KRM P5 said:
i have been in retail management for years and feel the same way. what the forum needs to understand that while WalMart or Target isn't going to leave thier city because of attitudes and thanklessness, vendors who do make the bulk of thier money elsewhere won't shed a tear and will say buh bye to this place.

Id cry if the owner of my sites came to me and told me to stop being a vendor here. Ive been here a long time and will be here much longer if i have my way. The boss gets mad sometimes because i dont make s*** off my sales in this forum but i pay the vendor fees out of my own pocket and we move some product, so the boss will just have to get over it.
Im here because ive been posting here forever and consider every one on this forum a family member, ive mets lots of you and had a great time on here. Being able to hook you allup with the stuff that i happen to sell is a bonus, i like helping my friends save money, ill make it up elsewhere by increasing the volume i sell on the phone..
 
KYMP5 said:
Id cry if the owner of my sites came to me and told me to stop being a vendor here. Ive been here a long time and will be here much longer if i have my way. The boss gets mad sometimes because i dont make s*** off my sales in this forum but i pay the vendor fees out of my own pocket and we move some product, so the boss will just have to get over it.
Im here because ive been posting here forever and consider every one on this forum a family member, ive mets lots of you and had a great time on here. Being able to hook you allup with the stuff that i happen to sell is a bonus, i like helping my friends save money, ill make it up elsewhere by increasing the volume i sell on the phone..

i hear you 110% my friend.
 
It's more like people need instruction manuals on how to do every little thing now. There is such thing as searching and finding out on your own instead of depending on others. People don't know what buyer beware means these days, or even have a bit of common sense. Which is why we have stupid disclaimers on coffee cups b/c some moron spilt her drink on her crotch.
 
I didn't read every little rule buts here my input.
I haven't been here that long (protoge5 board) but I've been around a while.

The part about moderators is this : if you give moderator too much power the other members start to become upset when a moderator asks hastely and bans/deletes a posts that goes against the rules. No matter what moderators will be hated or have their asses kissed its the way it is. A good moderator knows this and walks the fine line between greatness and failure. My point is either have 1,000 or 5 moderators no matter what someone is going to say that this isn't done right or thats not done right, so solution...just shut up and keep moving on moderate yourself.

Now with the vendors issue. I have been looking into turbo'ing my car and with just the turbo/forced induction forum there is WAY more bickering and fighting between certain vendors and certain members. I have spoken with some of the vendors that were "dealt" with so to speak and find them to be pleasent people. I believe this forum is a little odd with having to charge vendors but it helps the forum and helps the vendors. I am not sure what the charge is but if everyone thinks about it vendors have to pay to be here and then they have to help every single one of us. They probally get 100 PM's or so from newbies (like me) and others just wasting their time looking for free stuff.

If I was a vendor I would have left here a long time ago, or just posted my website and been done with it. Some of the members here are just rude and obnoxious. Also some of the vendors here are even worse. Like I said I've barely been here (like 4-5 days now) and I can already tell who I'd like to purchase stuff and not purchase stuff from on a customer service level.

I tried very hard not to call anyone out and I really hope the people I am talking about read this thread/posts because customer service is a HUGE part of purchasing parts for me expecially when the items are somewhat related (such as forced induction) I am not going to buy a part that someone is constantly griping about helping people or will not help people with his/her parts.

Done with my rant and I apologize for the repetitiveness and length its just simple. Moderate yourselves for god sakes (this is a lot bigger than the point below like 90%)

Vendors, realize that everything you say and do reflects on the item your selling. (not that all the vendors/any of them are doing bad jobs just everything kind of goes both ways)
 
ZeroAccess said:
I didn't read every little rule buts here my input.
I haven't been here that long (protoge5 board) but I've been around a while.

The part about moderators is this : if you give moderator too much power the other members start to become upset when a moderator asks hastely and bans/deletes a posts that goes against the rules. No matter what moderators will be hated or have their asses kissed its the way it is. A good moderator knows this and walks the fine line between greatness and failure. My point is either have 1,000 or 5 moderators no matter what someone is going to say that this isn't done right or thats not done right, so solution...just shut up and keep moving on moderate yourself.

Now with the vendors issue. I have been looking into turbo'ing my car and with just the turbo/forced induction forum there is WAY more bickering and fighting between certain vendors and certain members. I have spoken with some of the vendors that were "dealt" with so to speak and find them to be pleasent people. I believe this forum is a little odd with having to charge vendors but it helps the forum and helps the vendors. I am not sure what the charge is but if everyone thinks about it vendors have to pay to be here and then they have to help every single one of us. They probally get 100 PM's or so from newbies (like me) and others just wasting their time looking for free stuff.

If I was a vendor I would have left here a long time ago, or just posted my website and been done with it. Some of the members here are just rude and obnoxious. Also some of the vendors here are even worse. Like I said I've barely been here (like 4-5 days now) and I can already tell who I'd like to purchase stuff and not purchase stuff from on a customer service level.

I tried very hard not to call anyone out and I really hope the people I am talking about read this thread/posts because customer service is a HUGE part of purchasing parts for me expecially when the items are somewhat related (such as forced induction) I am not going to buy a part that someone is constantly griping about helping people or will not help people with his/her parts.

Done with my rant and I apologize for the repetitiveness and length its just simple. Moderate yourselves for god sakes (this is a lot bigger than the point below like 90%)

Vendors, realize that everything you say and do reflects on the item your selling. (not that all the vendors/any of them are doing bad jobs just everything kind of goes both ways)
This has turned in to a "customer service" issue when the original post was a "member outlook" issue. If you treat someone (a vendor) like s***, you're going to be treated like s***, it's as simple as that. We're such a small community that vendors don't have to sugar coat things to make us happy. If we don't like their "tact", so be it. We have no other choice.

However, let's keep the vendors we currently have by not being such asses to them.
 
peepsalot said:
1. Vendors are mammals.
2. Vendors work hard ALL the time.
3. The purpose of the vendor is to flip out and make you car explode.




Q: Why is everyone so obsessed about protege vendors?
A: Vendors are the ultimate paradox. On the one hand they don't give a crap, but on the other hand, they are very careful and precise.

Q: I heard that vendors are always cruel or mean. What's their problem?

A: Whoever told you that is a total liar. Just like other mammals, vendors can be mean OR totally awesome.

Q: What do vendors do when they're not ripping off people or flipping out?

A: Most of their free time is spent flying, but sometime they stab. (Ask Mark if you don't believe me.)



I


This is AWESOME!! This is exactly how I feel.....almost like it was directed towards me!
 
t3ase said:
jurgs01 said:
You're taking my original point of this thread and twisting it all around. If you read my initial post, I say I have no problem with making problems or quality issues known.

What did I do to Joep? I tried to link the common link of his FCD being on most of the blown engines. Then he comes on and tries to make his product sound better and defend it. That's the point of a forum T3ease. To discuss modifications, parts, and quality. I had previously lost all respect for him because of the way he treated customers in a thread where they just wanted some status on part. He made them feel like morons. That was un-called for and I'll never have any respect for him as a vendor again. That combined with the fact that I owned his parts on my first MSP so I have every right to talk about their quality.


Jurgs, keep in mind we're very close to losing another major supporter of this community which WILL piss you off when it happens.

Customer support will make everyone like a vendor. Keep them updated and be honest and you will have no problems.

JoeP also left this community way before you were even a thought in his mind. However, the attitude you have towards him is a great example of why.

He has an attitude himself. As a vendor he has engaged in more than one flamewar. That leads to his own peril.

As stated in my first post... Do it. Take the time to design a product or even setup a "retail" store for us. Get all of the IDs, approvals, loans, connections, credit, websites; everything. Then offer some products and deal with whiny little people like you all day who apparently know so much more than the vendor and "could do SO much better out of their garage so **** them".

If I wasn't so busy with full-time college and active duty responsibilities maybe I would. You are modifying the MAF signal, which is a piece of cake if you know what causes the cut in the ECU. A great idea would be to make one that interfaced with a wideband and a/f & timing controller. Keep the proper ratios and maybe retard timing a degree or two when you go past cut. All in modification of signals. Could easily be done with a microcontroller and basic circuitry (and R & D time).

Were you even around back when JoeP originally released the "FPR" kit? While that piece was made out of stuff so simple that I'm sure you could whip it out of your garage in an instant, what about the FCD? Well, you say you could do that, too but yet you're still waiting for one with a flashing light? Get real, dude.

I have already stated that I would not get a FCD, so saying what I am waiting for is a waste of time. I think the one with a light that tells you when you pass fuel cut and a switch to turn it off would be a better alternative for the possible users. I also have seen discussions by both Turfburn and Joep, and Turfburn understands WHY things work, while JOEP has knowledge bred by familiarity. I would trust Turfburn's products personally.

To everyone that's said 'screw joe and his stupid valve' and is making their own boost controllers from a Home Depot parts lists, I hope everything works out for you. I, however, am not going to skimp out a few bucks for the huge potential safety issue of a $20,000 car. You're a moron if you do.

I was using this to portray the "quality" of his parts. They are low-quality and thus they are cheap. I have spent over 8 grand and haven't upped the boost on my car yet, so you need to modify your statement if you are referring to me.

That's almost as good as the people who buy racing seats off of eBay because they wanted to save some cash. It's just moronically stupid.

Read above post.


Give it a few months in the current condition you people act. I know at least four of those will be gone, and I know exactly which ones, as I've been in contact with them. Then you'll have to spend the extra time bitching about the subforums instead of calling out our vendors to prove who's penis is larger.

As long as people pay their vendor fees, then let's not allow others to scrutinize them or their parts (or the mods will close the thread). That's part of running a business. Customers are sometimes a b**** to deal with.


If you had purchased the unit itself, you'd realize that JoeP provides one piece of paper including instructions and a warning on it. There are warnings all over the forum about it. I've wrote them myself. However, never have I been in a pissing match over it, which is exactly what you did. You weren't warning, you said something, Joe corrected you and there you were again, right back on his ass.

I said name me three cars that had blown engines that didn't have Joep FCDs on them. Maybe it comes with my line of work, but I tend to look at the problem, analyze the common known factors, and generate a conclusion. When I was going through the blown motor threads I noticed that most of the had Joep's FCD. Just an observation that I decided deserved to be noted.

Let me explain something to you. Do you realize that I can name off the "large" vendors that I've seen on these forums? By large, I mean companies making turbo systems or large components that would be a very expensive investment but would make our cars SO much better.

They have bigger markets to attend to. Take an economics course. This market is best for small vendors trying to get their name out. It is that way whether we a "happy little customers who don't talk back" or if we aren't.

Now do you also realize that I can also subtract the amount of vendors that the attitude received on the forum, their customer contacts, and just the general vibe of this scene, have left us? When I do, I'm left with around 6-7 companies instead of the 12-14 original. Think about that before you reply with a "so, you dont know me *snap* *snap* *snap*" reply.

I will state again that the vendors who are respectful and keep customers up to date are still with us. A lot of those vendors deserved the bad image.

We have a DISCONTINUED CAR. Everyone, not just you, please get this through your head. Whether the vendor is supplying a $3.50 switch or a $7,000 turbo kit, they're all valuable because of that fact. We need all of the help we can get if we want to keep our Protege scene going. Some of you who bought their cars last year just don't get this fact. You think you can feed out all of the immature bulls*** you'd give to a Honda scene and expect nothing to happen. You're wrong. The vendors we do have mostly make their money from other people, like I mentioned with MAM before. It'd be EXTREMELY easy for them to say look, we're done with the whining and stupid drama here. Do you not realize this?

I agree. That doesn't mean we have to kiss every vendor's ass. The ones who meet my above criteria I will give the ultimate respect to.

A "safer" FCD? There is no such thing. That's like saying a vendor is building a "safer" turbo kit. A FCD is dangerous, regardless of who makes it or it's bells and whistles. If you think his FCD will be "safer", I urge you to go try it as soon as it comes out. Just don't post a thread about your engine blowing when you do.

Why is there no such thing. I said safer, not SAFE. I know it is dangerous which is why I would never put one on my car. I stated his was safer because it had better monitoring capabilities and wasn't on all the time.

One more thing on this note, I've got my FCD wired on an incabin switch which allows it to be bypassed. If you're so ready to jump up and make one out of your garage, why didn't you think of just adding a switch? Hmm.

Don't and would never get a FCD. If I did get one I would've wired an in-cabin switch (basic). My post was not targeted to mean for the novice.

You could probably also wire a LED in with the proper knowledge to know when it's active.

Very true.

Again, it's all over the forum.

Doesn't mean I don't have the right to discuss it.

I'm so tired of reading these forums and these threads that seem to repeat themselves. Nobody wants to take responsibility for their own actions here, with the exception of the few "gods" who have blown their s*** up and have now been forced to rebuild with all kinds of new goodies. It's sad that in order to be a "god" here, you just have to take responsibility intead of taking the car to a dealership and conning them in to fixing your s***.

I agree with you here. Even though my dealership is cool about mods, I do everything myself. I think if you mod your car you should accept the consequences. I didn't buy the car for the warrantee.

Every time I see a blown motor thread or a new problem, it's "take your mods off and take it back". I had to fight and pretty much threaten legal representation when my Mazda dealership failed to put fluid back in the tranny after they fixed a previous issue. Would it have been such a big issue if we didn't have so many people trying to get the best of both worlds, stock warranty and modified car? I doubt it.

My posts had nothing to do with warrantee work, but I can see I allowed you to express something that has been on your chest.

No one accepts responsibility for their own actions, here. We need a warning, we need a light, we need to not have this product offered, we need a better version, we didn't get our supersize. Come on, people. Your decisions affect your life. Deal with that. I swear half of you should be driving that Hello Kitty Protege posted on the forum a while back.

I was saying something with a warning is better than something without. Nothing more. I will accept responsibility for my actions. You are preaching to the wrong person.

I've got 90psi compression in cylinder three. Will you see me running off to the dealership after taking all of my mods off to be sneaky sneaky and get a warranty claim out of it? No. That's stupid, pathetic, and the reason why you people b**** about Mazda not wanting to warranty ANYTHING with this damn car.

Redundant, but again glad you could get it off your chest.

Again, warning about downfalls is one thing and that one thing has been done, many times. IF you didn't know this, you have failed to be observant or read threads. That's not my problem.

I joined in sep 2003 and read for months before making my first post. The fact that there were warnings doesn't mean I can't give warnings. Not everyone reads old threads.

Warning someone of a vendor's known problems is that one thing.
Bitching at the vendor directly to try to prove them wrong or to complain about something that is truly out of their control (eg: daily at ProtegeGarage), is a completely different matter.

Again, I did not start out in a flamewar with Joe. I will have to go back and see why it turned into one. The vendor is just as guilty for engaging in the flamewar. I will say again that good vendors stay clear of these. That's their responsibility.


Then, honestly, you're not part of these forums enough to realize what we've lost. If carbon fiber gas lid covers are more important to everyone here than engine modifications or turbo kits, I'll be looking in to selling my Protege sooner than I thought because it's all downhill from here.

Why don't you educate me? You give me specific vendors that we've lost and why we lost them. 9 times out of 10 it was because of poor customer service that was bitched about. This forum is about the consumer as much as the vendor. BTW, who do you think has bought more parts $$ wise from vendors on this forum? Me or you? I think that's a big factor in keeping them around. In that sense, I have done more than my part.

Finally T3ease, you don't have to worry about me bashing poor vendors with quality parts and good customer service like Joep:rolleyes: anymore. In writing this post I have realized that my GF is right and posting on here is a waste of time. I am training to be a Naval Officer, and to sit here arguing with people I don't know about what is right and wrong on a car forum is something I shouldn't engage in anymore. I will do all of my correspondence when I want to buy parts via PM. I have a beautiful girl and a great job that I should be putting more time into and should have realized that a long time ago.
 
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