Hi all,
My Infotainment system started on a reboot loop last week. I tried all the suggested fixes by removing the nav card, hard rebooting the system etc... but no luck. I finally called the dealership to get my car in for service but they mentioned other Mazda owners were reporting the same issue. They told me they were in contact with Mazda and to call back in case there is a recall. Well I called back today and they apparently have tracked down the source of the problem or think they know what it is. It's related to listening to specific radio stations. Mainly NPR that is causing the infotainment to crash. I guess Mazda is scrambling to figure out how to fix it. This is some super wacky stuff but I figured I would relay the message in case anyone else is experiencing the same thing. I'll post an update once I hear back more from the dealership.
My Infotainment system started on a reboot loop last week. I tried all the suggested fixes by removing the nav card, hard rebooting the system etc... but no luck. I finally called the dealership to get my car in for service but they mentioned other Mazda owners were reporting the same issue. They told me they were in contact with Mazda and to call back in case there is a recall. Well I called back today and they apparently have tracked down the source of the problem or think they know what it is. It's related to listening to specific radio stations. Mainly NPR that is causing the infotainment to crash. I guess Mazda is scrambling to figure out how to fix it. This is some super wacky stuff but I figured I would relay the message in case anyone else is experiencing the same thing. I'll post an update once I hear back more from the dealership.