This is very concerning. I drive a 2017 (GT w/Tech) while my brother drives a 2018 (GT w/Tech as well). One time he complained that when he went down to his driveway in the morning, he was surprised to find the rear hatch open. I dismissed him and didn't think much of it. A few months later he complained about the same thing again, and again I dismissed him.
Last night, I parked my car at the grocery store, clicked the lock button on my fob. Upon returning some 15 mins later I was horrified to see my rear hatch wide open. I often have about $25,000 worth of photography gear in there (yea, I know I shouldn't) so this really freaked me out.
I know for a fact that I did not open the hatch with the button inside the car or the fob. In order to open the hatch with the fob, the open hatch button (which is near the bottom of the fob as opposed to the top for the door lock function) needs to be pressed for 2 seconds or so and an audible sound is heard. I definitely didn't have any buttons pressed for an extended time and I definitely did NOT hear any beeping sound. Also, I was facing a huge glass window and had I triggered the open hatch function, I would see the reflection of the hazard lights in the window in front of me which are also triggered when opening the vehicle. Also, while in the grocery store, there is NO way I would've accidentally pressed AND HELD the open hatch button. The fob was dangling from my finger by its ring the entire time.
Doing some research, I found this:
https://www.reddit.com/r/CX5/comments/6wmgwf/accidental_remote_trunk_opening/
The people responding to the OP in that post suggest it's the key fob, but from my own experience I know there was no way I could've triggered it by hitting AND HOLDING the open button.
Anyone else experience this? This could potentially be a big issue. We leave things in our cars and this could lead to serious loss of personal property.
I'm awaiting any input from other owners.
Regards
Last night, I parked my car at the grocery store, clicked the lock button on my fob. Upon returning some 15 mins later I was horrified to see my rear hatch wide open. I often have about $25,000 worth of photography gear in there (yea, I know I shouldn't) so this really freaked me out.
I know for a fact that I did not open the hatch with the button inside the car or the fob. In order to open the hatch with the fob, the open hatch button (which is near the bottom of the fob as opposed to the top for the door lock function) needs to be pressed for 2 seconds or so and an audible sound is heard. I definitely didn't have any buttons pressed for an extended time and I definitely did NOT hear any beeping sound. Also, I was facing a huge glass window and had I triggered the open hatch function, I would see the reflection of the hazard lights in the window in front of me which are also triggered when opening the vehicle. Also, while in the grocery store, there is NO way I would've accidentally pressed AND HELD the open hatch button. The fob was dangling from my finger by its ring the entire time.
Doing some research, I found this:
https://www.reddit.com/r/CX5/comments/6wmgwf/accidental_remote_trunk_opening/
The people responding to the OP in that post suggest it's the key fob, but from my own experience I know there was no way I could've triggered it by hitting AND HOLDING the open button.
Anyone else experience this? This could potentially be a big issue. We leave things in our cars and this could lead to serious loss of personal property.
I'm awaiting any input from other owners.
Regards