Read the manual. You can't lock the car with the key inside.
Were you close to the car with the other key in your pocket when she locked her key in the car?
If you can lock the keys inside, why can't you unlock it?
Its not possible with my keyless system on my xtrail.
I'll try to tell that to my wife, because she's done it twice already !
So she had the key inside the car and was still able to lock it using the black button on the outside of the door? Where did she leave the key inside, because I've done that a few times (I normally drop the key into the cupholders when I get in) and every single time the car has refused to lock the doors. I press the button but nothing happens. That's when I realize I left the key inside.
My wife always carry the key inside her handbag, sometimes she puts the handbay in the passengers seat, other times in the back seat.
I'm going to try all different scenarios and see which ones work and which ones don't
My wife got locked out today but we still don't know how she managed to do it.
- She came out of the supermarket with our 2-year-old and a bag of groceries.
- She opened the liftgate and put the grocery bag and her purse (with the key in it) into the trunk
- She closed the liftgate and went to try to load our son into the car but was now locked out; all the doors were locked and the liftgate wouldn't open
We tried reproducing this same scenario but every time we closed the liftgate with the key inside the trunk, the warning beeps would sound repeatedly and we could open the liftgate again.