WHEELMAX.COM reviews
- Thread starter Jeph
- Start date
Updates...
They still suck. Yesterday i called and they had no tracking info whatsoever, and said to call back today. SO i called today, and the lady gives me lip about how "they are having problems with UPS" and "don't know where anything is being shipped" No tracking information, no rims on my car, and i'm tired of sitting here without any answers. I suggest all of you wait to order rims from them until this "problem" is fixed. (bicker) (notcool) (chair) :mad: :flip:
They still suck. Yesterday i called and they had no tracking info whatsoever, and said to call back today. SO i called today, and the lady gives me lip about how "they are having problems with UPS" and "don't know where anything is being shipped" No tracking information, no rims on my car, and i'm tired of sitting here without any answers. I suggest all of you wait to order rims from them until this "problem" is fixed. (bicker) (notcool) (chair) :mad: :flip:
My latest
Although I'm still skeptical due to being duped in the past, I received what could be promising information today. My wheels are apparently in transit and scheduled for delivery on Friday June 27th. I've spoken to the same girl, Jade, the past couple times I've called (so she knows my situation, and I was tired of getting 1001 stories from as many people). She gave me her "personal guarantee" that they will arrive on Friday. If it doesn't she told me to call her again. She read to me all the tracking information available, although she could not provide me with a tracking number. I asked her to make an exception for me based on my experience, and she wouldn't do it.
Although I'm still skeptical due to being duped in the past, I received what could be promising information today. My wheels are apparently in transit and scheduled for delivery on Friday June 27th. I've spoken to the same girl, Jade, the past couple times I've called (so she knows my situation, and I was tired of getting 1001 stories from as many people). She gave me her "personal guarantee" that they will arrive on Friday. If it doesn't she told me to call her again. She read to me all the tracking information available, although she could not provide me with a tracking number. I asked her to make an exception for me based on my experience, and she wouldn't do it.
heh... 
well at least they are coming. good to hear nate0123. zoooooooooooom - tell um track this <^> (-___-) <^> hehe. dakinep5 - good to hear, nice rims btw! hope they come soon. at least im not the only one who got f*d over. i say keep calling and changing your order or something, or give them a hard time. "whats a rim? whats a lug nut? whats an offset? explane tire sizes to me. why get 18s? 19s? is crome nice? wuts the difference between 4 and 5 lug? is 5 spoke nicer?" hahaha good luck to all! - chris
well at least they are coming. good to hear nate0123. zoooooooooooom - tell um track this <^> (-___-) <^> hehe. dakinep5 - good to hear, nice rims btw! hope they come soon. at least im not the only one who got f*d over. i say keep calling and changing your order or something, or give them a hard time. "whats a rim? whats a lug nut? whats an offset? explane tire sizes to me. why get 18s? 19s? is crome nice? wuts the difference between 4 and 5 lug? is 5 spoke nicer?" hahaha good luck to all! - chrisThe advantage is that they can not stock wheels until they're ordered. Sounds like they are being difficult about tracking since they are technically not supposed to charge you until the items ship. If they did charge you and the items haven't shipped you should be able to cancel the order and get ALL of your money back. But they keep you in the dark to prevent you from doing that.
shackmgr6073
Member
What's up guys? Sorry to hear about all your troubles, and I know how you guys feel. While I am in no way familiar with their particular situation, I know that once your UPS shipping system gets ****** up, it takes a while to get everything cleared up with them and transmitted. I also don't know what their situation is, and would also like to know what the hold up is. Also, it was mentioned that they might be having people issues, or even a management change. And while they are probaly not allowed to comment on what is going on, if they are having a management change it could effect things really negatively for a couple of weeks. If there was some kind of people change, chances are the old staff let things go to s*** for an extended period of time, and it will take the new people a while to find all of their ****-ups. Also, if it is found that they are simply slacking off and ****** people over, I will be right there with you guys bitchin at them. It was also mentioned in this thread that people should call them and keep asking questions and changing your order to annoy them. This is the dumbest thing to do in this situation, it will help nothing and most likely put even more of a delay on the shipping. Good luck on getting your wheels soon (hopefully today)!!!!!
P.S. If you can't tell I am in retail management, and I know how these things can be a big ass hassle.
P.S. If you can't tell I am in retail management, and I know how these things can be a big ass hassle.
shackmgr6073
Member
Sorry, I should have been clearer. I didn't mean UPS as a whole I just meant the software that each shipper uses sometimes has issues, at least mine has. More power to ya, maybe something like a negative report will wake somebody up over there.
MikeBlueP5
Member
- :
- 2K2 Protege 5 (Sold) now 08 UrbanRunner
IcedMp5- I got my MSP wheels from mspeedpro on the board and paid a little over 800 for them shipped with the factory tires, in pretty decent shape, still rideable for a few k miles.
Michael
Michael
It seems that we're not the first people to have complaints for this company. If you look at their record on bbb, they have a history of not delivering products on time and stuff. Here have a look http://www.bbbsoutheastflorida.org/nis/newsearch2.asp?ID=1&strBCode=06330000&ComID=0633000027003450
