U.S. auto build quality beats out imports in J.D. Power survey for first time in 24yr

Kymerik

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2003.5 Mazda Protege5
After 24 years, U.S. automakers have finally trumped import brands in a J.D. Power quality survey in the United States.

U.S. manufacturers overall beat out (slightly) the reliability rating of imports in the J.D. Power & Associates' latest quality study with an average of 108 problems per 100 new vehicles. For import brands, it was 109.

Ford was tops amongst volume brands with an average of 93 problems per 100 vehicles, coming in ahead of Honda which scored 95. Ford and GM together had 22 vehicles in the top rankings for quality.

"This is a landmark in the quality history of the auto industry," said David Sargent, head of global vehicle research at J.D. Power & Associates, in the L.A. Times story.

American brands have been plagued for years with perceptions of poor quality - based largely on these types of surveys which always concluded that, overall, import brands were of better quality and reliability than domestics. In 2000, for example, U.S. brands scored a very poor 164.

Historically, one of the top performing marques was Toyota, which now ranks 21st overall with a score of 117, having fallen precipitously from last year's 6th place after millions of 2010 models were recalled recently due to accelerator problems. This was the first time Toyota came in below the average.

As for European brands, the results were mixed with two of them bookending the list. Porsche topped the quality survey overall with only 83 problems per 100 new vehicles while Land Rover was at the bottom with 170. Stylish nameplate Mini also scored poorly with 113 defects per 100 vehicles sold.


Way to go FORD!!!
 
Ford & Honda are exactly who I would think would be in the #1 & 2 spots; although I would have guessed in the opposite order. Keep up the good work Ford. This is why Ford is the only American Car company I want anything to do with, lol.

For these surveys, does Lexus fall in with Toyota, and Infiniti w/ Nissan, etc...? Or do they count as independent manufacturers for these surveys?
 
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Ford & Honda are exactly who I would think would be in the #1 & 2 spots; although I would have guessed in the opposite order. Keep up the good work Ford. This is why Ford is the only American Car company I want anything to do with, lol.

For these surveys, does Lexus fall in with Toyota, and Infiniti w/ Nissan, etc...? Or do they count as independent manufacturers for these surveys?

They are a part of their parent company I would think, meaning Ford also includes Lincoln and Honda, Acura.
 
I wonder where the new malibu ranks as a car. I drove it and I gotta say, it sucks. Even though I really tried to like it, it sucked...like a vacuum.
 
....meanwhile my in laws ford has been in the shop for the 8th time in two months


J.D. Power wouldn't be american owned by any chance?

On another note, my Brand new "reliable" accord has paint flaking around tail lights, brakes that squeak daily, and is getting nowhere near the 19mpg its supposed too. 3000kms on it

Survey mean squat to me.
 
the problem with these results are that the results are for "Initial" quality. i'd be interested in somthing that showed warranty repairs per 100 vehicles (or whatever) for the first 5 years.
 
J.D Power used to be credible. But in the past decade they've gotten worse then consumer reports. Initial quality means squat. 90 days is nothing, give me at least 24-36 months and then I'll take it seriously
 
what constitutes a "problem"? 93 problems per 100 vehicles still seems high.
 
Wow, oh wait, is JD Power ;)

What is a fact is American cars quality has gone up, but now, how much of those cars is American made, hmmm...
 
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