hey guys, this is going to be ultra ghetto so i apologize in advance. I took off the engine cover and unscrewed the plug things that are in the second and forth holes....how do I remove the 1st and 3rd plugs? I tried tugging but I dont want to pull too hard if that's not the way to get them off. Also how do I get the spark plugs out of there once I get the holes uncapped? I could really use a how-to =(