Sparcko Wires Install!

[ALLMAN]

HMMMMMM......I am a Structural Forensic Civil Engineer,.. i.e , I study structural material failures....I've also been working with all types of automobiles, motorcycles and boats for many years. I do know and understand your reasoning for the wire failure. My professional opinion is, your INCORRECT. I've installed many plugs, ignition wires and at no time did any product's literature post a strict warning that the warranty would be nullified if silicone based dielectric grease had to be used...maybe a recommendation but not a requirement(BIG DIFFERENCE). If you had to rely upon a material to reduce static friction to remove your wires......even before installing anyone's product, I'd question the quality. Now if other competitors claim such a condition as an intergal part of the installation, then maybe you have an arguement, but I've personally "never" came across this as an absolute installation requirement. Do you really expect me to believe that every combustable engine...lawn mower, weed eater, leaf blower, any automobile requires this for regular maintenance to such a degree, that if the wire broke, and you didn't install a grease, then the warranty would be nullified?? I think businesses would go bankrupt. I feel you mean well here but maybe are not taking full responsibility that your design is somewhat flawed. If it was one case out of 100, I'd wash it up but it isn't just one case, but many. If I were the designer, which I've designed a million times harder engineered solutions with respect to my field than this..I would personally remove that factor from the problematic scenarios once the customer purchased the product. That makes more common sence to me than to rely upon a static friction release..a bond breaker if you will. If you plan upon sending me the new wires with your solution being a grease, then I will surely make my feelings known across this site as you've already striked questioning into the minds of many here. Again, I mean no disrepect as your intentions seem helpful, I just think professionally, your wrong in your approach to solve the actual problem!!

 

[azeli73]

silicone dielectric grease will help too

(hmm) That's what I said at the beginning of this thread...

 

[acidbug]

HMMMMMM......I am a Structural Forensic Civil Engineer,.. i.e , I study structural material failures....I've also been working with all types of automobiles, motorcycles and boats for many years. I do know and understand your reasoning for the wire failure. My professional opinion is, your INCORRECT. I've installed many plugs, ignition wires and at no time did any product's literature post a strict warning that the warranty would be nullified if silicone based dielectric grease had to be used...maybe a recommendation but not a requirement(BIG DIFFERENCE). If you had to rely upon a material to reduce static friction to remove your wires......even before installing anyone's product, I'd question the quality. Now if other competitors claim such a condition as an intergal part of the installation, then maybe you have an arguement, but I've personally "never" came across this as an absolute installation requirement. Do you really expect me to believe that every combustable engine...lawn mower, weed eater, leaf blower, any automobile requires this for regular maintenance to such a degree, that if the wire broke, and you didn't install a grease, then the warranty would be nullified?? I think businesses would go bankrupt. I feel you mean well here but maybe are not taking full responsibility that your design is somewhat flawed. If it was one case out of 100, I'd wash it up but it isn't just one case, but many. If I were the designer, which I've designed a million times harder engineered solutions with respect to my field than this..I would personally remove that factor from the problematic scenarios once the customer purchased the product. That makes more common sence to me than to rely upon a static friction release..a bond breaker if you will. If you plan upon sending me the new wires with your solution being a grease, then I will surely make my feelings known across this site as you've already striked questioning into the minds of many here. Again, I mean no disrepect as your intentions seem helpful, I just think professionally, your wrong in your approach to solve the actual problem!!

I Have installed and uninstalled many spark plug wires in my life time and this is the first time i have had a problem w/ a wire just braking appart like that. I agree with allman that you cannot blame brakeage of these wires on the installer...i am sure that even a proffesional would have had the same problem...The defect is in your wires...they are not strong/durable...and need to be redesigned!!

Chas

 

[ALLMAN]

I truely don't think Sparkco as a company has a legitimate arguement here. Even if they give all of us Brand New wire kits...if that is what they truely believe is the problem...then they should be prepared to lose a tremendous amount of respect and customers. I think the designer needs to check his/her ego first!!. If Sparkco can prove me wrong, I'll be glad to apologize and be the bigger "ALLMAN"...but until then, I think they need a new reality check here!!!...Peace!

 

[ZackyFarms]

hmm, once again my confidence sways....im goin with magnecor.....i decided im gonna put the sparkplug + wire money to another mod, soo ill just wait a month before i make any move to see how events play out..

hey AllMAN, thanks...

no disrepespet to sparko at all though....hope you guys can maybe modify/correct the problem.

 

[ALLMAN]

Hey no problem bro!!!....My real life job is to prove manufacturers(i.eSparkco) have design flaws..OR, contractors(i.e us) install products incorrectly. So unless proven to me otherwise, Sparkco is at falt. Many customers or Owners that hire my company, get the same run around from all types of manufacturers. The good thing that Sparkco has going for them is the warranty and standing behind the product for replacement. But what burned me up was this design professional's claims for failure here. Many times I have to go to trial(court) under lawsuits to resolve muti-million dollar claims. So although not the case here, this problem has many similarities. So I guess your getting some of my services free, even though this isn't my field of expertise.....but still, general philosophies still apply...Peace!

 

[ZG77_OzZ]

How many people

How many are having this problem.
So when you remove them they might break.
This really sucks.

 

[scott42]

*note to self, don't pull plug wires out ever again*
DoH! Need to replace the plugs soon!
Good thing I still have the stocks! :O

 

[ZG77_OzZ]

If this is the case then

I talked to the wire designer and had him review the complaints and pictures. Here is a quote from the email I received in response.

"The whole issue here is very simple. No one realizes that they HAVE to put some" silicone based dielectric grease " on the contact point of the plug itself before you insert the tube into the spark plug. They should install their wires by an experienced mechanic. What happen is, they are too tight between
the rubber seal and the spark plug itself. Therefore, when you pull the wire out, you are pulling the actual wire itself out. The metal clamp will then come off from the wire."

I realize that most people don't want to spend money and go to a mechanic to install the wires and they would rather do it themselves. Obviously a person who is not a mechanic may not realize that some grease is needed. I am going to try to have self-install instructions included with each set of wire.

Hope this clarifies the issue a bit

Ok this statement is not right.
Changing wires is a no brainier. And if we have to bring it to a pro then, who would want to buy them.
How much are the wires?
Then plus a fee to get them installed, when there is no need for this.
Then maybe the quality of the material is not that good but cheep.
If you need to put grease on them , then it should of been in the instructions, or put a little of the grease in the wires or give use a tube in the box..
To say that to bring this to a pro would of not happen, is in my words Bull.
And again, Changing wires is not hard. I have changed many spark plugs and wires with high mileage on them, and never had this happen.
SO this concerns me. How will the wires hold up after time?
Will they get dry rote faster than others?
Now that people like my self have put them on with out the grease will they break when I have to replace my plugs in a week or so?
This concerns me.

 

[pingdum]

"The whole issue here is very simple. No one realizes that they HAVE to put some" silicone based dielectric grease " on the contact point of the plug itself before you insert the tube into the spark plug.

I am going to try to have self-install instructions included with each set of wire.

When you guys send me my new wires, if you include a bit of that splooge with them that would be great.

 

[Allen]

So I can't change my spark plugs?!?!?!

Can't believe what I'm reading about the wires I bought from them. What a load of :bs: to be dishing at us after charging freaking US$55 for two strands of wires!

As mentioned above, WHO would go out and pay US$55 for two pieces of wires and then go spend $65 per hour for a mechanic to install the damn thing?!?! :mad:

My wires were delivered by US Postal Delivery in a cheap-arse plastic bag as shown above by previous post. Would have been no different if they sealed the wires in a large envelope and thrown it in the mailbox for the delivery man to pick up!!

So now I can't change the spark plugs on my own without risking the wires to fall apart?! I need a mechanic to change my freaking spark plugs?!?
:wtf:

 

[ZG77_OzZ]

Plugs

How many have had this happin?
I really would like to know?

 

[acidbug]

It happened to me...as you already know Ron!!

Chas

 

[fastdrvr23]

Well, I've had my wires in now for about 4 months.

I applied Di-electric grease when I installed them, so I guess when I change my plugs in about 3 weeks I'll get to see if they tear up. I hate to see that everyone is having so much trouble with these things... Oh well, I'll post what happens when I take them off in a few weeks.

 

[azeli73]

I can pretty much count on my breaking when it comes time for me to change mine. Think they have been on for about three months... :mad: :bs:

 

[kingd0g]

Attn sparkco. I had planned to buy your over priced wires !!!!! But with the above said I would be surprised if you ever sell another set of wires again, at least to anyone from this forum. Why don't you step up and grab the "we are responsible handle" before everyone catches wind of your scam!!!!!!!

 

[ALLMAN]

I think no matter tha outcome here, they've already affected any future possible customers...there only saving grace "MAY" be the members that have already purchased the wires (ME), and the replacements are so DAMN good that we give INCREDIBLE praise on the product to bring customers back. Although you'll always have the ignorant and not knowing customers they will rely upon...Peace!

 

[pingdum]

I'm still delaying judgement until I see how they handle warranty and replacement issues. This is an unfortunate incident, but they still have the chance to make it right and save their asses.

 

[sparkcoonline]

For the record there has been 3 reported cases of defect out of around 300 wires sets sold for Protege 2.0L engines. That is a 1% defect rate. Any manufacturer of any product will have an equal or higher defect rate. People seem to be talking as if every wire set we have ever sold is broken and that we are ripping people off. I REPEAT : There are 3 people who have reported problems !!!! Now please do not argue that is because no one else out of 300 people has removed their wires after installing.

I feel that we have been very responsive to people who bought from Sparkcoonline and who have had probelms, and we do not appreciate the suggestion that we are ripping people off. If we were, would we even take the time to respond to you guys ?

The grease issue will help reduce wear and tear, and probably prolong the life of the wires. We do acknowledge that the defected wires need to be looked at (we have not received them back yet) and analyzed to see how we can make the wires even stronger and robust. In fact, I am going down to the warehouse/design center tomorrow to check out some of the improvements that are being suggested and tested even before we examine the returned wires.

We have a warranty in place because we believe in our product, and to ensure the consumer they get a good product. We acknowledge that the wires that have been reported defective are our responsibility and we are going to replace them.

I understand the frustration of people who got wires that broke, but we are trying to make things right. Please do not over generalize based on a 1% defect rate.

 

[acidbug]

Hey All...Time Tro Bring This Thread Back to Life!!!

Well Yesterday i finally Recieved my New Pair of Sparkco wires!!

I was told that i would be reimburssed (sp) for shipping..which i wasn't!!

Other than that i installed the wires w/ out a problem...I will be taking them off today after work to see if they break or not!

But my review on this product:
1. Is that i knew there wouldn't be an HP gains /TQ gains but i did notice a difference in throttle response.
2. I heard many people say that these wires help w/ the infamous 1st gear hops...Which is total :bs:
-I was driving in heavy traffic today..and if anything it has gotten worst!!:mad: Which was my main reason for purchasing these bad boys!
3.I am not sure about the

You get better mileage

because i have just installed them!
4. They Never Refunded Me the money I paid to ship them back!:mad:

My Suggestion to anyone who is thinking about upgrading your sparkplug wires...is don't waste your time w/ Sparkco...they are only good for looks!

Chas