Noise when applying brakes

[RedBaron]

What they mentioned as an issue is that it is caused due to a groove worn in to rear rotors and caused damage to rotors and pads

Should be pretty easy to see once the wheel is removed.

Unless it's on the inside only, should be easy to see through the spokes without removing the wheels.

 

[Jmaz]

I think $720 is outrageous for BOTH sides and listening to what the OP posted it sounds more like suspension related not brakes. If it were me I'd run away from that shop and go someplace reputable and get a thorough undercarriage inspection. An experienced mechanic should be able to diagnose by driving it and examination on a lift.

 

[faizalfnf]

Ah.. they changed rotor and pads and issue still continues. I dont know what to do next. They told they have 1 year warranty, i am afraid if they will cover the expense for the actual fix

 

[faizalfnf]

I think $720 is outrageous for BOTH sides and listening to what the OP posted it sounds more like suspension related not brakes. If it were me I'd run away from that shop and go someplace reputable and get a thorough undercarriage inspection. An experienced mechanic should be able to diagnose by driving it and examination on a lift.

Any idea how much would this be if in case a suspension issue?

 

[sm1ke]

Ah.. they changed rotor and pads and issue still continues. I dont know what to do next. They told they have 1 year warranty, i am afraid if they will cover the expense for the actual fix

Did you read my last post? You cannot just go to a shop and take their word anymore - most of these shops will take advantage of you given the chance, which is likely what happened here.

Before you agreed to change rotors and pads, did you ask them to show you the issue, and explain how it would cause the noise? It would have been as simple as walking you into the shop to show you while the car is on the lift. Are you sure that they changed the rotors and pads? What good is the 1 year warranty if they didn't even fix the problem?

They basically sold you parts and service you probably didn't need. You can either go back and demand that they fix the problem at no further cost to you, or refund you for the money you spent, because they did not diagnose your vehicle correctly or fix the problem. You may have to resort to threatening to leave a complaint with management, leaving a negative review on Google, Yelp, etc., and going to the media. Shops run these scams because they know most people are too lazy, or too embarrassed about being taken advantage of. They know most customers will not take further action.

If you're interested in fixing the problem, find a different, reputable shop, and ask them to diagnose the issue. Make sure you request that they show you exactly what is causing the noise and how they plan to fix it. Establish what happens if you pay for the repair and the issue remains.

 

[faizalfnf]

Did you read my last post? You cannot just go to a shop and take their word anymore - most of these shops will take advantage of you given the chance, which is likely what happened here.

Before you agreed to change rotors and pads, did you ask them to show you the issue, and explain how it would cause the noise? It would have been as simple as walking you into the shop to show you while the car is on the lift. Are you sure that they changed the rotors and pads? What good is the 1 year warranty if they didn't even fix the problem?

They basically sold you parts and service you probably didn't need. You can either go back and demand that they fix the problem at no further cost to you, or refund you for the money you spent, because they did not diagnose your vehicle correctly or fix the problem. You may have to resort to threatening to leave a complaint with management, leaving a negative review on Google, Yelp, etc., and going to the media. Shops run these scams because they know most people are too lazy, or too embarrassed about being taken advantage of. They know most customers will not take further action.

If you're interested in fixing the problem, find a different, reputable shop, and ask them to diagnose the issue. Make sure you request that they show you exactly what is causing the noise and how they plan to fix it. Establish what happens if you pay for the repair and the issue remains.

After so much days of diagnose, they are now saying it was caused due to some issue with Shims. It was loose and they just tightened it. They want me to come and collect car.

 

[sm1ke]

After so much days of diagnose, they are now saying it was caused due to some issue with Shims. It was loose and they just tightened it. They want me to come and collect car.

All I can say is, make sure you don't pay a dime. Hopefully you get your car back in good condition. And never, ever go back to that shop again.

Blast them on Google, Facebook, Instagram, whatever social media they use to promote their business.

 

[faizalfnf]

All I can say is, make sure you don't pay a dime. Hopefully you get your car back in good condition. And never, ever go back to that shop again.

Blast them on Google, Facebook, Instagram, whatever social media they use to promote their business.

I got the car today. The issue still remains. I am clueless on what to do now. Any suggetions on what could be causing the issue?

 

[wlong01]

I got the car today. The issue still remains. I am clueless on what to do now. Any suggetions on what could be causing the issue?

Find a good brake shop.

 

[faizalfnf]

Same shop replaced my front break and rotor after which noise gone. Now after a month i see something of a transmission related issue where when i slow down i get a push back and similarly when i apply break. Could it possible due to any of the previous repair or is it going to be a new issue