Hi,
I want to share my frustration with you to calm down a little bit. I purchased a 2020 CX-5 GT in January 2021. At first everything was perfect, but it didn't take long for problems to appear.
I noticed excess engine oil consumption. After some checks, dealer changed the engine. It is covered by warranty. The first engine had less than 50,000 km.
The timing belt rubs against the tensioner, it is almost finished just after a few months of changing the engine. the dealer refuses to admit that when changing the engine the belt was incorrectly installed. I had to pay more than 800$ to change the belt.
Just after that I start to see jumps when changing gears. I had to struggle with the dealer to finally recognize that there was a transmission problem. They ended up changing the transmission. Within a year, the engine and transmission were changed.
After that, the vehicle is slow at low regime. The dealer informed me that I need to change the oxygen sensors. I should pay almost $1000. Sensors of the new engine are defective, I should pay, no warranty on it.
I still drive it, and the vehicle is still slow to start.Now this is the key. The vehicle does not detect the key. To start the vehicle, I really have to stick the key to the START button.
I don't see the point in paying $45,000 for a vehicle and in 3 years you’ll get all the mechanical and electronic problems. I would not recommend the MAZDA CX-5.
I am verry disappointed.
I want to share my frustration with you to calm down a little bit. I purchased a 2020 CX-5 GT in January 2021. At first everything was perfect, but it didn't take long for problems to appear.
I noticed excess engine oil consumption. After some checks, dealer changed the engine. It is covered by warranty. The first engine had less than 50,000 km.
The timing belt rubs against the tensioner, it is almost finished just after a few months of changing the engine. the dealer refuses to admit that when changing the engine the belt was incorrectly installed. I had to pay more than 800$ to change the belt.
Just after that I start to see jumps when changing gears. I had to struggle with the dealer to finally recognize that there was a transmission problem. They ended up changing the transmission. Within a year, the engine and transmission were changed.
After that, the vehicle is slow at low regime. The dealer informed me that I need to change the oxygen sensors. I should pay almost $1000. Sensors of the new engine are defective, I should pay, no warranty on it.
I still drive it, and the vehicle is still slow to start.Now this is the key. The vehicle does not detect the key. To start the vehicle, I really have to stick the key to the START button.
I don't see the point in paying $45,000 for a vehicle and in 3 years you’ll get all the mechanical and electronic problems. I would not recommend the MAZDA CX-5.
I am verry disappointed.