I just stumbled onto this website which I found quite amusing. It's pretty much a b**** and moan about the fact that some guy had bought a CX9 and then found out it did not come with a cargo cover. I found it to be rather hilarious yet incredulous that there are people like that in society. Would you not have totally checked out the car before purchase, especially if the cargo cover was such an essential part of the car. I especially liked the complaint about the arm rest. Did he even sit in the car? I liked how he demanded a $57000 refund because the cover was missing. I just asked my dealer to throw it in as part of the sales package. Go figure.(uhm)